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Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 3

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.8
90 Reviews
4.8

90 Reviews

Write a Review

90 Reviews of Shianne Gardner

May 07, 2026

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Employee Rating

Two vehicles are serviced there; 2016 Impala and 2015 GMC Sierra. Service has been good. More

by Achallcpa
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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May 07, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for trusting us to service both your 2016 Impala and 2015 GMC Sierra! We truly appreciate your continued support and are glad to hear you’ve had good service experiences with our team. We look forward to helping keep both vehicles running their best!

May 06, 2026

Dealership Rating
Employee Rating

I was checked in promptly. Several employees inquired if I. needed anything while I waited. I was kept posted on the progress of my service. The employees were More

by debbie.burt
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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May 07, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear you were checked in promptly and well taken care of throughout your visit. Providing attentive service and keeping our customers updated is very important to us. We truly appreciate your support!

May 06, 2026

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I wish it could have been more done with cheaper price my account got put in negative because an array was made More

by katrinaknight384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Walt Massey Chevrolet Hattiesburg responded

We appreciate you sharing your feedback. We understand how frustrating unexpected costs can be, especially when they impact your account. We’re glad you came in, and we’ll use your comments as we continue looking for ways to improve the service experience.

May 06, 2026

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Employee Rating

She was quick and easy to work with about servicing vehicle problems. Very welcoming agent More

by Alicians37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Foley

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May 07, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear she made the service process quick and easy while also providing a welcoming experience. We truly appreciate your support and look forward to serving you again!

May 04, 2026

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Employee Rating

Great customer service, greeted with a smile and everyone is so positive. Quick turn around with servicing my vehicle. More

by ChevyGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, James Foley

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May 05, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re glad you had such a positive service experience. A friendly welcome and quick turnaround are exactly what we want for every visit, and we appreciate you trusting us with your vehicle!

May 04, 2026

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Employee Rating

Did a great job working on my truck thanks a lot job well done oil change was great More

by Derekmagee84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, James Foley

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May 05, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re glad your truck was taken care of and that the oil change went well. We appreciate you trusting us with your service visit and taking the time to share your feedback!

April 29, 2026

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Employee Rating

Everyone was super nice and very helpful. They got us in and figured out exactly what was going on within a few hours. They got the part ordered and within 2 More

by mmwatts20
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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May 04, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear our team was super nice and helpful, and that we were able to quickly diagnose the issue and get the part ordered for you. We appreciate your trust and support!

April 27, 2026

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Employee Rating

It is really nice. Everyone is so nice and friendly and helpful, Anthony will have you ready to buy a car and Shianne in service will make sure your car is fixed up for More

by Caitlynfelts97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear Anthony and Shianne both provided such friendly and helpful service and made sure you were well taken care of from sales to service. We truly appreciate your kind words, your trust, and your support!

April 24, 2026

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Employee Rating

Easy drop off, reminded to pick up and when I thought I was going to be too late to pick up, Shianne said, no problem!!! Come on! Great experience! More

by Lizroth66
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Apr 27, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear your drop-off was easy and that Shianne was so accommodating and helpful with your pickup timing. It’s great to know everything went smoothly for you. We truly appreciate your trust and support!

April 23, 2026

Dealership Rating
Employee Rating

The staff was very helpful and friendly. I have been extremely pleased with my experience with this dealership. More

by shay_rand
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Apr 23, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear our staff was helpful and friendly, and that you’ve been extremely pleased with your visits. We truly appreciate your trust and support!

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