Showroom Sales | Page 15

Purchased a 2025 Corolla LE on December 28, 2025. Three days later, the dealership identified an error: the contract was completed with the wrong VIN, corresponding to a different color and interior Three days later, the dealership identified an error: the contract was completed with the wrong VIN, corresponding to a different color and interior configuration than the one I selected. Options presented forced me to accept the mismatched vehicle to avoid major operational disruption (already initiated business-related registrations tied to the contracted unit). The core issue was not the initial error, but the lack of effective checkpoints in final documentation and delivery, shifting the burden to the customer. Sent formal feedback to the General Manager highlighting the process gap—no acknowledgment or response received weeks later. Overall, the experience diminished purchase satisfaction due to poor process discipline and ownership Luis E janeiro More

by Luisjaneiro Verified Customer Verified Customer

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The building as itself is clean and neat The workers very very professional and respectfully.knowledgeable and very easy and well explained all techniques and technology of the car that your interested very very professional and respectfully.knowledgeable and very easy and well explained all techniques and technology of the car that your interested Overall I’m very impressed favorably and I’m already star of recommendation More

by VILORIOPEDRO1244 Verified Customer Verified Customer

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Thank you for taking the time to negóciate and explain the sales details. Your patience is appreciated. the sales details. Your patience is appreciated. More

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A very very pleasant experience at Toyota of Hollywood, terrific customer service! I’m looking forward to the next time I need service. terrific customer service! I’m looking forward to the next time I need service. More

by studennen Verified Customer Verified Customer

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Very unprofessional and unorganized the finance agent same would blow up my phone at 9-10pm at night they also made me come in 3 different times to install a tracker in my car made me come in to sign con same would blow up my phone at 9-10pm at night they also made me come in 3 different times to install a tracker in my car made me come in to sign contract made me wait over 2 hours just to have them send me the contract through email even after I asked if it could be done through email they told me no I wish I could give a rating lower than this it was the worst experience I’ve had buying anything ever More

by sebastianyanez68 Verified Customer Verified Customer

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It was a good experience ,even do didn’t gave me to much leverage.. also I wanted a nice toyota jacket leverage.. also I wanted a nice toyota jacket More

by LAQUINONES Verified Customer Verified Customer

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The atmosphere was good. The sales people was knowledgeable and very patient ashes tried to make us feel comfortable The sales people was knowledgeable and very patient ashes tried to make us feel comfortable More

by ARCHILONG Verified Customer Verified Customer

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Every thing is perfect and the guy severed perfectly. I love this place. I will come back again. I love this place. I will come back again. More

by YINXINJIE1969 Verified Customer Verified Customer

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The team member are very hospitable, very friendly, like a family, they are very helpful like a family, they are very helpful More

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Trato excelente muyprofesional siempre buscando soluciones en las negociaciones ya se lobhe recomendado a muchos amigos y familiares usredes son los best milesbdebgracias Maribel soluciones en las negociaciones ya se lobhe recomendado a muchos amigos y familiares usredes son los best milesbdebgracias Maribel More

by mmaribel0311 Verified Customer Verified Customer

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