Showroom Sales | Page 67

Just bought a brand new car and came to have my first service done and what a nightmare. I walk in at 1200pm because that is the time that I made an appointment and my service guy told.me that it would b service done and what a nightmare. I walk in at 1200pm because that is the time that I made an appointment and my service guy told.me that it would be 4 and a half hours I should probably come back tomorrow at 630am. I went to the service manager Brian and he said don't worry we will get you out in 2 and a half hours.. Almost 4 hours later I asked Brian if my car was done. I watch him drive my car from the lot into the service area and I watch my car get serviced and watched it done in 7 minutes. Honesty is not the best policy in this dealership. I do NOT recommend this dealership for swift, honest, fast service. More

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Extremely POOR and waste of time. My 2022 Honda accord sport was stolen in June 2023. I called Toyota of Hollywood and spoke with HAYDEN in which transferred me to his general manager My 2022 Honda accord sport was stolen in June 2023. I called Toyota of Hollywood and spoke with HAYDEN in which transferred me to his general manager TYLER. Both insisted they would send me a picture and find me a preowned Lexus. They made promises to send me a picture of a 2019 Lexus IS on their lot. I have waited for 3-weeks and have yet to receive anything except a phone every week asking if i found a car yet. If you want a good deal on a car and a sales man who does their job, GO ACROSS THE STREET to AutoNation Honda of Hollywood and ask for Chen & Winston. They will do amazing deal for you as they did for me. I got a 2020 Lexus 300 less than 25,000 miles for $30,000. The lack of customer service from Toyota of Hollywood is disgusting and i see why they have garbage ratings. More

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I was very please. Everyone was so attentive. They answered questions and explained things in a way that I could understand. I would return to do business again there. Everyone was so attentive. They answered questions and explained things in a way that I could understand. I would return to do business again there. Thanks Tarek. More

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I wrote 2 reviews about this dealership. between being pushed into a vehicle that was not ready, then having to spend 2 7 hour days waiting for service and a terrible dent repair and not ev between being pushed into a vehicle that was not ready, then having to spend 2 7 hour days waiting for service and a terrible dent repair and not even detailed. At the price charged, I asked to see a new car. Bobby wouldn't do it. I should have walked. Hindsight is 20/20. I received 2 responses to call to try to make my experience better. I called both numbers several times and also called the General Manager and left several messages. Nobody called back. One would think that they would call me.. Toyota of Hollywood only cares about moving iron. They do not live up to the image Toyota USA wants to promote. I should have known better being involved in the automotive industry. I got taken. No way to run a business. Overpriced and not taking responsiblity for the actions. Ignoring my needs and wants. They should take the Women Certified course that was offered. Not just take advantage and then blow us off. I would now expect to hear from the GM to see how this can be resolved. Bet it won't happen! More

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DO NOT GO NEAR THIS PLACE! !!, my mother in law bought a brand new Toyota in cash from this place and she was cheated and taken advantage of this place Cheats older people and !!, my mother in law bought a brand new Toyota in cash from this place and she was cheated and taken advantage of this place Cheats older people and overcharges by tens of thousands of dollars and rip off insurance policies I advise anyone to not go within a thousand feet of this place and buy a car literally anywhere. More

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I bought a certified car and 2 weeks later it has no battery when I go to other Toyota dealer they said that the battery was not for that car I call a lot of times whit no answer the service manager is battery when I go to other Toyota dealer they said that the battery was not for that car I call a lot of times whit no answer the service manager is very hard to talk More

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Excellent service. They go the extra mile to cover all areas that may need adjustment and return the car clean and presentable. They go the extra mile to cover all areas that may need adjustment and return the car clean and presentable. More

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VIP Customer for 15 years, now they ignore me and tryed to overcharge me! Terrible Experience with Sales Managment!!! to overcharge me! Terrible Experience with Sales Managment!!! More

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Your internet sales manager, Javar Crockett is a fraud and really bad sales person. He quoted me for a new Sienna in email $57000 and asked me to come to the dealership. Once there, he jacked up the price and really bad sales person. He quoted me for a new Sienna in email $57000 and asked me to come to the dealership. Once there, he jacked up the price by $10000., Classic bait and switch. Such a bad human being. This is what Toyota of Hollywood is teaching their sales rep. I will never do business with such an unethical dealership. More

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I dealt with him many times always a professional this guy knows how to do his job I rate him 100 guy knows how to do his job I rate him 100 More

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