Shyla Saxton | Page 2

Manly Honda responded

A huge thank you from all of us at Manly Honda! Your feedback truly means the world to our team. Until next time! Best, Your Manly Honda Team

Manly Honda responded

Thank you so much for sharing your experience! We’re delighted to hear that Shyla was able to assist you and help get your wireless pad replaced smoothly. It’s great to know you’re pleased with the outcome — that’s precisely the kind of service we aim for. We’ll be sure to pass along your kind words to Shyla. Thank you again for choosing Manly Honda, and we look forward to serving you again whenever you need us! Warm regards, Manly Honda Team

Manly Honda responded

A huge thank you from all of us at Manly Honda! Your feedback truly means the world to our team. Until next time! Best, Your Manly Honda Team

Manly Honda responded

Thank you for selecting us as your dealership. We sincerely appreciate your support! Sincerely, Your Manly Honda Team

Manly Honda responded

Thank you for selecting us as your dealership. We sincerely appreciate your support! Sincerely, Your Manly Honda Team

Manly Honda responded

Hi Jendougm, Can I please get your customer number? It is just above your contact information, a 6-digit number used to access your service profile? I’m really sorry for the confusion with your service and completely understand how frustrating it must be to see that your filters weren’t changed as recommended—and that your paperwork says you declined them. You should always feel confident that your preferences are heard and respected, and I apologize that this wasn’t the case. We’d love the opportunity to make this right for you. Whenever it’s convenient, please bring your vehicle back, and we’ll take care of the filters and anything else your car may need. We’ll make sure everything is done precisely as you want and that the paperwork accurately reflects it. Your trust and satisfaction are essential to us, and we appreciate your patience as we get this handled correctly. We’re committed to making sure you and your vehicle receive the care it deserves—and that you feel fully supported throughout the process. I'm back in the office tomorrow after 9 am until 6 pm, and I look forward to making this right. Warmest regards, Jose Rocha Customer Experience Manager Manly Honda 707 535 1163 - jrocha@manlyauto.com

Manly Honda responded

Thank you for choosing us! We truly appreciate your trust and look forward to serving you every time you visit. Sincerely, Your Manly Honda Team

Manly Honda responded

Thank you for choosing us as your dealership — we genuinely appreciate your trust and support. It means a lot to our team to be part of your automotive journey, and we’re committed to providing you with the best service every time you visit. Sincerely, Your Manly Honda Team

Manly Honda responded

Thank you for taking the time to share your experience. We truly appreciate your kind words and are delighted to know that our team took great care of you. At Manly Honda, we strive to make every visit positive and stress-free, and it’s rewarding to hear that reflected in your review. We look forward to welcoming you back anytime—thank you again for choosing us! Your Manly Honda Team

Manly Honda responded

Thank you for taking the time to share your experience. We truly appreciate your kind words and are delighted to know that our team took great care of you. At Manly Honda, we strive to make every visit positive and stress-free, and it’s rewarding to hear that reflected in your review. We look forward to welcoming you back anytime—thank you again for choosing us! Your Manly Honda Team