Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
376 Reviews
4.9

376 Reviews

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376 Reviews of Shyla Saxton

October 09, 2026

Dealership Rating
Employee Rating

They always tell me what I need to know about my car, I love the videos, excellent communication and service as usual! More

by BREESF16
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

October 02, 2026

Dealership Rating
Employee Rating

Service department was great to work with, they do very good work. Would definitely go there again. More

by Bassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 28, 2026

Dealership Rating
Employee Rating

I originally had an issue with my last service for it took longer than usual, etc. I thank the service manager at Manly Honda to reach out to me and try to make sure that I am a happy customer. Important More

by KATHYSARRAF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shila

Sep 29, 2026

Manly Honda responded

Dear KATHYSARRAF7, Thank you for bringing this to our attention. I am truly sorry to hear about your experience after your recent service visit and for how you were turned away when you returned to have your tire pressure checked. That is certainly not the level of care, efficiency, or attentive service we strive to provide at Manly Honda. We would love the opportunity to speak with you directly to apologize and make things right. Is there a good time to call you today? Alternatively, please feel free to reach out to me directly whenever it is convenient for you: Jose Rocha Jr Customer Experience Manager 707-535-1163 jrocha@manlyauto.com We deeply value your business and hope to restore your confidence in our service team.

September 27, 2026

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Employee Rating

When I requested a regular maintenance along with recall checks in my car, they took care of everything swiftly. Also, Shyla was so professional and nice to make the arrangement convenient by offering drop More

by Hmyoung2011
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 23, 2026

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Employee Rating

They were prompt and answered my questions They were friendly and gave me the information I needed. More

by taroney
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 15, 2026

Dealership Rating
Employee Rating

They were good. Rental car experience with them was easy. Shayla did a good job with what could have been an annoying situation. More

by sallylam2
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 11, 2026

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Employee Rating

Consistent good service for a number of years. Good communication during service events with any changes needed. More

by ROBERTAUSTIN112
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 10, 2026

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Employee Rating

Very professional. Was in touch with me every step of the way. Very courteous to my needs. More

by SUZIEBIBS
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 09, 2026

Dealership Rating
Employee Rating

Shyla is 'always friendly' keeps me updated about my service progress, etc. As I stated before through email request of service More

by CHERRIO462
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 10, 2026

Manly Honda responded

Thank you for sharing your feedback! We appreciate your support and look forward to serving you again. Best, Your Manly Honda Team!

August 23, 2026

Dealership Rating
Employee Rating

Incredible customer focused service. Very efficient. Highly recommend, I drive 90 min to them because it's worth it. More

by JESSICATD23
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Aug 25, 2026

Manly Honda responded

Thank you for being our customer and sharing feedback! Your Manly Honda Team!

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