Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
363 Reviews
4.9

363 Reviews

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363 Reviews of Shyla Saxton

July 13, 2026

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Employee Rating

I had to go twice because the part was not there the first time. Poor coordination More

by Em3119
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

July 11, 2026

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Employee Rating

don't know which visit you are referring to, but every visit is great! no thanks More

by DAVID@DAVIDTHEITGUY.COM
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

June 26, 2026

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Employee Rating

Great people, very efficient, always a positive experience. Who's counting? Good coffee, and snacks Happy More

by M_LUNT
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

June 20, 2026

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Employee Rating

Took very good care of me ! Love the video when are was being repaired More

by SONOMA_WINEGUY
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

June 15, 2026

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Employee Rating

This is an organized well run dealership. I have bought several vehicles there without issue. They now also service my Acura without issue after nearby Acura dealership closed. More

by KRIS_HOYER
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

June 14, 2026

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Employee Rating

Shyla is highly responsive and she provide high quality customer service. She has pleasant personality. More

by ANGELCASASGRAGEA
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

June 04, 2026

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Employee Rating

The service advisor was very friendly. However we made an appt for the recall, dropped the car at the appointed time but had to wait 2 more days to get our car back. The advisor asked if w More

by JASRCISE10
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr , Shyla Saxton

Jun 04, 2026

Manly Honda responded

Dear JASRCISE10, Thank you for taking the time to share your feedback and for highlighting that your service advisor was friendly. However, I want to sincerely apologize for the unexpected two-day delay in your recall appointment and for missing the car wash we promised you. That certainly does not reflect the efficient and thorough experience we strive to provide. I would love the opportunity to look into what happened and turn this experience around for you. We would like to coordinate a time to pick up your car, have it fully detailed, and return it to you. Could you please provide the six-digit repair order number located at the top of your receipt, along with the best contact number to reach you? Alternatively, please feel free to reach out to me directly so I can assist you personally. Warm regards, Jose Rocha Customer Experience Manager Manly Honda 📞 707.535.1163 ✉️ jrocha@manlyauto.com

May 26, 2026

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Employee Rating

My car makes clicking sounds after my first service that were not there before Terrible More

by STEPHANIEMGREENSPAN
Recommend Dealer
No

Other Employees Tagged: Shyla Saxton

May 26, 2026

Manly Honda responded

Hi STEPHANIEMGREENSPAN, Thank you for being our customer! I'd like to better understand what this clicking sound is that wasn't there before. Can I please get your six-digit repair number, located at the top of your invoice, or your best contact telephone number? We'd love to make it right. My name is Jose Rocha, Customer Experience Manager, and I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Looking forward to working this out. Best, Jose Rocha

May 09, 2026

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Employee Rating

The cost of the VSA Modulator Control Unit was very pricey with no discount. I had the same bad pricey experience in 11/4/24 with replacing a leaking oil pump seal. More

by bowmanolds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 08, 2026

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Employee Rating

Wonderful. The service rep was absolutely wonderful. She really took care of my mom great More

by KAZEROONIAN
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

May 26, 2026

Manly Honda responded

Thank you for sharing your feedback. We truly appreciate your business and are grateful to have you as part of the Manly Honda family! Your Manly Honda Team

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