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Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton | Page 5

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
350 Reviews
4.9

350 Reviews

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350 Reviews of Shyla Saxton

October 03, 2024

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Employee Rating

Service was great. On time and no hassle. Car was even washed and ready to go. More

by CORSON444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Manly Honda responded

Hi CORSON444, Thank you for choosing Manly Honda. We value you and your business! I am Jose Rocha, Customer Experience Manager. Our mission is always to provide our guests with a five-star experience, and I see that we fell short of that. I would like to better understand what we can do better or improve on. My number is 707.535.1163 or jrocha@manlyauto.com. Best, Your Manly Honda Service Team

September 18, 2024

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Employee Rating

I have complete trust in sales and service at Manley. I saw that car and I was out the door within just a few hours. Everyone was helpful, knowledgeable and efficient. More

by CRONDOU
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao , Stephan Jenkins

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August 31, 2024

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Employee Rating

Customer service personnel, Jose Rocco was very helpful and resolving the issues that I have with my Honda Civic More

by LBRUNSING
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 03, 2024

Manly Honda responded

Good morning LBRUNSING, This is Jose Rocha from Manly Honda. Thank you for considering us for your auto needs. Recall services are free, and diagnosing a concern costs $240. I'd love to discuss this further, so please call me at 707.535.1163 or email me at jrocha@manlyauto.com. Thank you." Best, Jose Rocha and your Manly Honda Service Team

August 28, 2024

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Employee Rating

Shyla was very pleasant and helpful. They completed my service in the time expected. All around a good experience. More

by NONEED2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 23, 2024

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Employee Rating

I found my experience from beginning to the end nothing short of amazing. Everyone was totally professional and helpful. More

by WJMORRE606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

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June 07, 2024

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Employee Rating

Good service , They treated me with kindness. They explained to me what my car needed. More

by PLANCARTENORMA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 06, 2024

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Employee Rating

Dave was nice but gave multiple mis info. Carlos was exceptionally helpful and took time to help me with the on board tech. More

by JLAMERRILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ciardiello, Dave Sambad, Tom Henschel, Javier Anguiano , Carlos Martinez

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Jun 07, 2024

Manly Honda responded

Jerry it was great meeting you! I am glad I was able to help out. Even though I got the 5 stars (THANK YOU) the overall four hurts. Any way to just make about me? Call me if you have time 707-535-1168. If for some reason I am unable to answer please leave a message I have not missed a return call in the 7 years as a director. Thank you again Jerry have a great weekend!

May 28, 2024

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Employee Rating

Shyla is incredible, best service advisor I’ve ever worked with. She is knowledgeable and very responsive. More

by DEBIE.BECCARIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2024

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They have good customer service. But Their service sometimes not very good as expected. That makes people mad More

by Jean Elton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Verde

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May 24, 2024

Manly Honda responded

Hi Jean Elton, My name is Jose Rocha, and I am a Customer Experience Manager with Manly Honda! You complete satisfaction is our goal and we failed to achieve that. I want to talk to you and better understand where we failed and ensure we don't those same mistakes again. I am available until 6 pm and can be reached at 707.535.1163 or jrocha@manlyauto.com Best, Your Manly Honda Team

May 10, 2024

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Employee Rating

Carlos gave me great service. He is super helpful and I continue to come back to honda because of the great service he provides. More

by CITLALYQMARTINEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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