Scott Brouard
Scott Brouard at Executive Volkswagen

Scott Brouard

General Manager

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of Scott Brouard

April 04, 2026

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Employee Rating

Fair prices, very limited upsell, relaxed atmosphere. Would recommend considering them for VW shopping. And an extra sentence. More

by swallack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2026

Executive Volkswagen responded

Thank you for highlighting our straightforward pricing and relaxed atmosphere during your Volkswagen shopping. It’s rewarding to know you’d recommend our low-pressure approach. Please let us know if we can assist you again. Make the Right Decision, Make the Executive Decision!

April 04, 2026

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I made an appointment with the internet sales manager, asked to see a specific car, test drive it, liked it and bought it. It went about as smoothly as possible. The only hiccup occurred when trying to ge More

by Jfant76
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Trade-in Experience
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Recommend Dealer
Yes
Apr 06, 2026

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Make the Right Decision, Make the Executive Decision!

March 03, 2026

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I was told years ago when shopping for a car it’s not just simply about the negotiated price. It’s about the entire dealer experience you get when shopping. Executive VW shopping experience was a 10/10. More

by Jason L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dexter John, George Zinycz

Mar 03, 2026

Executive Volkswagen responded

Thank you for sharing your experience. We’re delighted that George, Dexter, and Scott made your visit so smooth and enjoyable. We’re glad you’re loving your Volkswagen Tiguan and look forward to seeing you for your first service. Make the Right Decision, Make the Executive Decision!

December 15, 2025

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Continuous issues with my CERTIFIED PREOWNED vehicle. Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popc More

by Wilbs137
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 19, 2025

Executive Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Dec 19, 2025

Executive Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 04, 2025

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Amazing service! This is my second time purchasing a new vehicle with them. Every time the service gets better. No stress, friendly and professional. Was able to pick More

by Rian
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Suitor Jr. , Dexter in finance

Dec 04, 2025

Executive Volkswagen responded

Thanks for your feedback on your recent visit to Executive Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Make the Right Decision, Make the Executive Decision!

November 09, 2025

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Have been going here for years. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. More

by WOFLEWAY
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

October 19, 2025

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Jeremy was fantastic with everything! ! I would get another Volkswagen because of him! Not only Jeremy, but Scott and everyone else was amazing as well. More

by livglemieux
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Toupin, Dexter John

Oct 19, 2025

Executive Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

September 28, 2025

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From start to finish Executive Volkswagen of North Haven exceeded my expectations. It was a collaboration of team members working to make my deal happen even before I arrived at the dealership! Upon arrival More

by Jenn Konin
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Bonilla, Dexter John, Alan Suitor Jr. , Isabella

Sep 28, 2025

Executive Volkswagen responded

Thanks for your feedback on your recent visit to Executive Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Make the Right Decision, Make the Executive Decision!

September 28, 2025

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Employee Rating

Jeremy T. Worked with me to find the right vehicle. It was a great experience and I enjoyed my time with him. Hes a great representative of tge dealership and More

by dmnovis58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 28, 2025

Executive Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 22, 2025

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Polite, helpful, welcoming staff. Efficient workers, very clean and spacious waiting area. I highly recommend this dealership! More

by MCCORMICKLAURENN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Chris Bonilla, Skip Scanlon, Marlena Anzalone , Service desk - all wonderful!

Aug 22, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

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