Scott Brouard

Great customer service and support with vehicle issues or purchase. Greet with concern and understanding purchase. Greet with concern and understanding More

by sayanhp Verified Customer Verified Customer

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Friendly and helpful service. The whole team remains welcoming and very accommodating as I needed a space to work while waiting for service to be completed. The whole team remains welcoming and very accommodating as I needed a space to work while waiting for service to be completed. More

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Wonderful staff, focused on placing you in the car that’s right for you without feeling pressured from a sales perspective. right for you without feeling pressured from a sales perspective. More

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Fair prices, very limited upsell, relaxed atmosphere. Would recommend considering them for VW shopping. And an extra sentence. Would recommend considering them for VW shopping. And an extra sentence. More

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I made an appointment with the internet sales manager, asked to see a specific car, test drive it, liked it and bought it. It went about as smoothly as possible. The only hiccup occurred when trying to ge asked to see a specific car, test drive it, liked it and bought it. It went about as smoothly as possible. The only hiccup occurred when trying to get the military reduction in the sales tax. Because they don’t it often, it took some time to convince them of my residency status. Other than that, I recommend this dealership for an easy, fair, and efficient car buying process. More

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I was told years ago when shopping for a car it’s not just simply about the negotiated price. It’s about the entire dealer experience you get when shopping. Executive VW shopping experience was a 10/10. just simply about the negotiated price. It’s about the entire dealer experience you get when shopping. Executive VW shopping experience was a 10/10. George, Dexter and Scott made the whole experience awesome. I walked in at 3pm on a Friday with the intentions of just looking at a CPO Tiguan and after about 10 minutes with George I knew I was leaving with that car. They made the process pain free and actually enjoyable. I fell like I made 3 new friends and got an amazing car. Thanks guys! See you at my first service in 10k miles! More

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Continuous issues with my CERTIFIED PREOWNED vehicle. Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popc Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popcorn that wasn’t there when the issue first started, and when it was diagnosed by the dealer the first time. Yet. When I brought in for the repair a week later, they now tried to blame a couple kernels of popcorn my daughter had spilled 2 days prior. Guess she time traveled back in time. And the popcorn somehow has enough force to break off a clip….. Now having SIGNIFICANT GPS issues. Made an appt for 1.5 weeks after it started (which was the same day the returned the car to me after the vent clip repair…. Maybe the timing is just a coincidence) and dynamic signs issues. Was told it would need a day. My ride wasn’t able to pick me up, and I have a CHILD. Oh, and this is a car I pay for…. When I called to ask about a loaner, I’m told there’s a “months long” waiting list…. Odd, since I just got a loaner without issue 2 weeks ago. Apparently I should just keep driving a car with significant location issues, or just walk from Seymour to north haven daily to bring my daughter to school, or pay for Uber/lyfts. All while still paying for the car I bought as a CERTIFIED PRE OWNED. The dynamic signs issue beeps and dings constantly. Extremely distracting and dangerous while driving. And no way to turn it off. The service manager? Great question. Completely inaccessible; never there to speak to in person or on the phone. What. A. Mess. More

by Wilbs137 Verified Customer Verified Customer

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Amazing service! This is my second time purchasing a new vehicle with them. Every time the service gets better. No stress, friendly and professional. Was able to pick This is my second time purchasing a new vehicle with them. Every time the service gets better. No stress, friendly and professional. Was able to pick up my new car quickly and was such an easy process. More

by Rian Verified Customer Verified Customer

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Have been going here for years. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. More

by WOFLEWAY Verified Customer Verified Customer

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Jeremy was fantastic with everything! ! I would get another Volkswagen because of him! Not only Jeremy, but Scott and everyone else was amazing as well. ! I would get another Volkswagen because of him! Not only Jeremy, but Scott and everyone else was amazing as well. More

by livglemieux Verified Customer Verified Customer

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