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Skip Scanlon

Overview Reviews (437) Inventory (115)

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Skip Scanlon

Skip Scanlon | Page 33

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9

437 Reviews

Overview Reviews (437) Inventory (115)

4.9

437 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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437 Reviews of Skip Scanlon

January 04, 2024

Dealership Rating

Employee Rating

Worked with Marlena Anzalone for a tire change, wonderful service! She also answered several other questions about my past and upcoming service visits. service! She also answered several other questions about my past and upcoming service visits. More

by JOERG.NIKOLAUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 04, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlena and our team, and we look forward to working with you again.

January 03, 2024

Dealership Rating

Employee Rating

Dave took great care of my atlas cross sport. Door speaker works better than ever Door speaker works better than ever More

by TJAKUBISYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn , Anthony Woods

Jan 03, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

Dealership Rating

Employee Rating

It was quick and easy to have vehicle serviced. Thank you - and I will be back for the next service Thank you - and I will be back for the next service More

by jminardi621

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn , Anthony Woods

Jan 01, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2023

Dealership Rating

Employee Rating

Evrything worked out well. Anthony was helpful especially when the payment portal kaarma is awful! Anthony was helpful especially when the payment portal kaarma is awful! More

by MKTNT4009

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn , Anthony Woods

Jan 01, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! Anthony and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

Dealership Rating

Employee Rating

Skip is the best! Simply the best customer service guy around. He always knows what to do - even if calling for help over the phone. He is awesome! Simply the best customer service guy around. He always knows what to do - even if calling for help over the phone. He is awesome! More

by CAROL.DENATALE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn

Jan 01, 2024 -

Executive Volkswagen responded

Carol, Thanks for sharing your thoughts about your experience with Executive Volkswagen. Skip and our team appreciate your business and hope to see you again soon!

December 22, 2023

Dealership Rating

Employee Rating

They did a great job diagnosing and repairing my 2014 vw passat thanks and Meerry Christmas passat thanks and Meerry Christmas More

by BILLWALSH0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn , Anthony Woods

Dec 26, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

December 22, 2023

Dealership Rating

Employee Rating

Very friendly check in. Excellent communication! Loved the text updates and videos that were sent to me! Excellent communication! Loved the text updates and videos that were sent to me! More

by acolella

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Woods

Dec 26, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 19, 2023

Dealership Rating

Employee Rating

Very prompt, attentive and efficient. They resolved all my worries and concern and was able to enjoy the holidays They resolved all my worries and concern and was able to enjoy the holidays More

by walter.j.dawless

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 20, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Walter, and we look forward to working with you again.

December 10, 2023

Dealership Rating

Employee Rating

The service department was excellent with scheduling of my service and got my car back to me in a timely manner. Very professional service. my service and got my car back to me in a timely manner. Very professional service. More

by PAULGRAYPABLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 11, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

December 09, 2023

Dealership Rating

Employee Rating

Friendly and kept me updated as repair was being done. Courteous and well deserving of a pay increase. He is the type of person all companies should strive to hire and have on their payroll. Courteous and well deserving of a pay increase. He is the type of person all companies should strive to hire and have on their payroll. More

by KNOGA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 10, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We appreciate the five-star rating.

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