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Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon | Page 33

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
401 Reviews
4.9

401 Reviews

Write a Review

401 Reviews of Skip Scanlon

October 10, 2023

Dealership Rating
Employee Rating

Prompt, professional, and friendly… finished earlier than expected… only wish you still did car washes More

by KITTYCHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn , Anthony Woods

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Oct 11, 2023

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2023

Dealership Rating
Employee Rating

Good communication in a timely manner, projected times were accurate. It was overall a satisfactory experience. More

by CHARTIER6
Recommend Dealer
Yes
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Oct 09, 2023

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that Skip had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2023

Dealership Rating
Employee Rating

Always a smooth experience. Easy to make an appointment, quick turn around time, and friendly service. More

by OBRIEN.JENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

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Oct 03, 2023

Executive Volkswagen responded

Thank you for the kind words for our service department, Jenn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 02, 2023

Dealership Rating
Employee Rating

No issues with this service. It was the 10,000-mile service covered under the warranty. More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

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Oct 02, 2023

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2023

Dealership Rating
Employee Rating

The staff were very polite and professional. My car was taken car of in a timely manner. More

by lisasant85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

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Oct 02, 2023

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

October 01, 2023

Dealership Rating
Employee Rating

Everything at vw service was good No issues with any of the service department . Thank you More

by CHRISTOPHER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn , Anthony Woods

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Oct 01, 2023

Executive Volkswagen responded

Thank you, Christopher! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

September 30, 2023

Dealership Rating
Employee Rating

Great and quick service as always. Addressed all issues as best as possible. Great experience overall More

by gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

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Oct 01, 2023

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2023

Dealership Rating
Employee Rating

It took a week to get my car repaired after having it transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another iss More

by CHARTIER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 01, 2023

Executive Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 01, 2023

Executive Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2023

Dealership Rating
Employee Rating

I have had consistent quality service at this dealership. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. More

by L.LIPSHER
Recommend Dealer
Yes
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Sep 26, 2023

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

September 19, 2023

Dealership Rating
Employee Rating

Always a pleasure dealing with the Team over at Executive. Eleanor was great to work with! The entire process was quick and smooth, always recommend this place. More

by Arielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Mary Ann Gallagher, Eleanor DuPaul, Scott Brouard, Chris Bonilla , Paul Leninger, Holly Sheehan, Anthony Woods

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Sep 19, 2023

Executive Volkswagen responded

Thank you, Arielle! Eleanor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

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