Skip Scanlon | Page 7

Skip makes every visit easy and effortless. Great service Skip makes every visit easy and effortless. Great service Skip makes every visit easy and effortless. More

by nicholas.manciero Verified Customer Verified Customer

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Although it was disappointing to have a dangerous issue like a fuel leak occur on a newer vehicle, Skip and the service team handled it with aplomb and got me back on the road quickly. Thank you Skip! like a fuel leak occur on a newer vehicle, Skip and the service team handled it with aplomb and got me back on the road quickly. Thank you Skip! More

by PETER.F.CANNON Verified Customer Verified Customer

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Great customer service. Skip explains the problem and fix in a way you can understand. Skip explains the problem and fix in a way you can understand. More

by carlemiamwashignton Verified Customer Verified Customer

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It’s always a pleasure to work with the Executive VW team. It’s easy to schedule appointments and the techs and front desk staff explain everything so that I can understand. team. It’s easy to schedule appointments and the techs and front desk staff explain everything so that I can understand. More

by juliedougherty06 Verified Customer Verified Customer

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Skip Scanlon had the best customer service I ever have encountered at any dealership service. encountered at any dealership service. More

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Skip Scanlon was very knowledgeable and had the best customer service I ever encountered at a dealership service department. As a new customer from California he knew exactly what I needed to accept my customer service I ever encountered at a dealership service department. As a new customer from California he knew exactly what I needed to accept my Volkswagen and expedited the process while updating all warranties in the system. Skip is a devoted representative and a real asset to this company and deserves to be recognized with a promotion and bonus. Thank you Skip Scanlon. More

by claudiamenocal Verified Customer Verified Customer

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Experience started off a little slow due to the lack of loaner cars. Once the loaner car was available I would rate the experience excellent. Skip kept us informed and updated on the progress of the work b loaner cars. Once the loaner car was available I would rate the experience excellent. Skip kept us informed and updated on the progress of the work being done to the car. More

by fishonricci Verified Customer Verified Customer

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Skip was very nice and pleasant. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. More

by Jennifer.travis Verified Customer Verified Customer

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Have been going here for years. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. More

by WOFLEWAY Verified Customer Verified Customer

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Everyone was attentive, and honest. I went to another dealership who was trying to charge me $700 for diagnosing each problem with my car when it was something that was covered under wa I went to another dealership who was trying to charge me $700 for diagnosing each problem with my car when it was something that was covered under warranty. I felt so taken advantage of. Not here, everyone was super helpful, understanding, and even got me a free uber ride which was so helpful. More

by RobynL8704 Verified Customer Verified Customer

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