Skye Mascadri
Skye Mascadri at Folsom Lake Ford

Skye Mascadri | Page 11

Used Car Manager

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
188 Reviews
4.8

188 Reviews

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188 Reviews of Skye Mascadri

October 24, 2024

Dealership Rating
Employee Rating

Treated with dignity and respect; all questions thoroughly answered. Whole experienve painless and plrasurable. Eill always come back. More

by AWILLIAMS47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley, Greg Dobbins , Paul Campagna, Scott Berry Jr.

Oct 25, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We at Folsom Lake Ford are thrilled to hear that you felt treated with dignity and respect, and that your experience was both painless and pleasurable. We truly appreciate your kind words and look forward to welcoming you back in the future. Don’t hesitate to share your experience with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 18, 2024

Dealership Rating
Employee Rating

Always friendly associate to great you as you walk in. Nice waiting area with variety of refreshments. Lots of Ford merchandise to look at while you wait. More

by kendra Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Dobbins

Oct 21, 2024

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you enjoyed your experience at Folsom Lake Ford, especially the friendly atmosphere and our waiting area. I truly appreciate your feedback and look forward to welcoming you back soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 13, 2024

Dealership Rating
Employee Rating

My service manager could not have been more courteous, polite, extremely helpful and very professional. I’ve kept his business card and plant call upon him the next time I need service. More

by MCMILLEN2B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our service manager at Folsom Lake Ford. We appreciate you keeping their card for future needs and look forward to assisting you again. Your satisfaction is our priority, and your feedback motivates us to continue delivering excellent service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 11, 2024

Dealership Rating
Employee Rating

Everyone that worked with me were extremely helpful, kind and actually made getting a new car very fun. I had a blast with everybody. More

by KDU23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Berry Anthony Partida

Oct 14, 2024

Folsom Lake Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Folsom Lake Ford and that getting your new car was a fun adventure. We appreciate your kind words and hope to see you again soon! Enjoy your new ride! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 09, 2024

Dealership Rating
Employee Rating

I have always had an excellent experience at Folsom Lake Ford service center. This time was no exception. Full 30k service. Also diagnosed an issue i reported having with A/C and fixed with a simple reset More

by NLB222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently have excellent experiences at Folsom Lake Ford's service center. It's great that our team was able to resolve your A/C issue efficiently during your 30k service. I appreciate your loyalty and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 09, 2024

Dealership Rating
Employee Rating

Everyone was fantastic best customer service and buying experience I’ve ever had thanks very much More

by dale39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley, Greg Dobbins

Oct 11, 2024

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had the best customer service and buying experience at Folsom Lake Ford. Your kind words motivate us to keep delivering exceptional service. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 05, 2024

Dealership Rating
Employee Rating

Whole process went smooth! Extremely happy! Dealer trade to get my business. Huge THANK YOU! More

by Enforcementtow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Mike Wrigley, Greg Dobbins , Paul Campagna, Nazar Murdik

Oct 08, 2024

Folsom Lake Ford responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that the entire process went smoothly and that you're extremely happy with your experience at Folsom Lake Ford. Your satisfaction means a lot to me! I appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 01, 2024

Dealership Rating
Employee Rating

I got approached by a sales rep at the service center who used sales rep tactics and asked questions like “so you will come see me when you need a new car right?” I deal with enough sales reps that call me a More

by DGRIGGS321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Folsom Lake Ford responded

Thank you for sharing your experience. I understand your concerns about the approach taken by our sales representative during your visit to Folsom Lake Ford for service. Our priority is to ensure our customers feel comfortable and valued, especially during service appointments. We appreciate your feedback and take it seriously as we strive to maintain high standards in customer service. If you would like to discuss this further, please feel free to reach out to me directly. Thank you for choosing Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 29, 2024

Dealership Rating
Employee Rating

I worked with Gabe and Kentucky. It was a great experience! Not only did they find the car in the exact trim and color I wanted, but they also gave me a great deal on a new car. My n More

by CHUCK96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Folsom Lake Ford responded

Thank you, Chuck, for your kind words! I'm thrilled to hear that you had a great experience with Gabe and Kentucky at Folsom Lake Ford. It’s fantastic that they were able to find the exact trim and color you wanted and provide you with a great deal on your new car. I hope you enjoy every moment driving it! Please come back and see us again anytime! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 23, 2024

Dealership Rating
Employee Rating

This is the 2nd time I’ve filled this out. Check previous survey. This is the last survey I’m filling out. More

by V_LEPPER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley, Greg Dobbins , Paul Campagna

Sep 25, 2024

Folsom Lake Ford responded

Hello, thank you for choosing Folsom Lake Ford and for leaving us a positive review. I value your feedback and I am grateful for your support. I look forward to the opportunity to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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