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Skye Moler
Skye Moler at Landers Toyota NWA
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Skye Moler | Page 7

Service Advisor

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.6
90 Reviews
4.6

90 Reviews

Write a Review

90 Reviews of Skye Moler

June 21, 2022

Dealership Rating
Employee Rating

Both door handles (driver and passenger) and inside the car panel smeared with motor oil Service rep handled my credit card in such a suspicious manner that I called to have it canceled after the transact More

by Mrs Roberts
Recommend Dealer
No

Other Employees Tagged: I believe I chose the correct service rep, I am unsure.

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Jun 22, 2022

Landers Toyota NWA responded

We are very sorry to hear of this experience, Mrs. Roberts, and would love to have the opportunity to get your vehicle clean. If you would let us know how to reach you by emailing our Service Director, shawn.wells@landerscorp.com, we would love to set up an appointment for us to clean your vehicle thoroughly and ensure that make this right. And we have looked into getting credit card machines at each advisors desk rather than them having to go around the partition and will re-examine this after your experience. We can promise you that we have never had an issue with any of our staff mis-using any guest or company information. Thank you for letting us know about this issue and we hope to be able to fix the concern.

June 05, 2022

Dealership Rating
Employee Rating

The staff and members of the service dept. were very professional and completed my service in a timely manner. More

by dwmorgan72048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells , Mark Daniels, Seth Snyder

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Jun 16, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear our team was very professional and could complete your service in a timely manner. If there is anything else we can help with, don't hesitate to give us a call! We'll see you in the shop next time!

May 27, 2022

Dealership Rating
Employee Rating

Have to make another trip to dealership to have my missing dipstick put in after being left out last year More

by alice.noone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Johnny Guiterez , Mark Daniels

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May 27, 2022

Landers Toyota NWA responded

We are very sorry to hear about this and thank you for working with your Service Advisor, Skye, to get this resolved. We will ensure that this is taken care of and the tech trained thoroughly.

May 28, 2022

alice.noone responded

thank you for responding

May 27, 2022

Dealership Rating
Employee Rating

Thank you for having Wi-Fi. I was able to work while I waited. Great experience overall. More

by monica.stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 08, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you sharing your experience, and we're glad our team could make this a great experience overall. We'll see you in the shop next time!

May 26, 2022

Dealership Rating
Employee Rating

This was my 15K service and I ended up needing an alignment- so cool, too! They take a pic of your tire tread wear on the way in the service bay and show you just where the trouble is. The rotation w More

by jane.arnold1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 13, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Skye and our team could help you, and we appreciate you sharing your experience. If there is anything else we can help with, give us a call!

May 19, 2022

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Employee Rating

It's a great place to purchase or lease a vehicle as well as have it serviced or embellished. More

by Maddy.gilgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells , Mark Daniels, Seth Snyder

Helpful
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Jun 06, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we'll see you in the shop next time!

May 19, 2022

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Employee Rating

Service great and they washed my car. I was going on a trip and wanted everything checked More

by Dorothybutton55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells , Mark Daniels, Seth Snyder

Helpful
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May 19, 2022

Dorothybutton55 responded

Thank you

May 20, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide great service and check over things before your trip. Have a safe trip! If there is anything else we can help with, give us a call!

May 06, 2022

Dealership Rating
Employee Rating

Always a good experience friendly service they let you know what all is needed for your car More

by PETERSONCAROL58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells , Mark Daniels, Seth Snyder

Helpful
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May 23, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team can always provide a good experience and let you know what your car needs. We'll see you in the shop next time!

May 03, 2022

Dealership Rating
Employee Rating

Very good very good good good good good good good good good good good good More

by WILLIAM E7487 ASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells , Mark Daniels, Seth Snyder

Helpful
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May 19, 2022

Landers Toyota NWA responded

That's great to hear! Thank you for choosing us for your service needs, and we're glad your experience was very good. We'll see you in the shop next time!

May 01, 2022

Dealership Rating
Employee Rating

Great as always, had it finished very quickly, even faster than their estimate. Fixed every issue. More

by bsuiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells , Mark Daniels, Seth Snyder

Helpful
Report | Print
May 12, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could fix every issue and complete the service in a timely manner. Thank you for sharing your experience! We'll see you in the shop next time!

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