She was professional and made helpful recommendations.
I did not feel pressured in to purchasing unnecessary services
I did not feel pressured in to purchasing unnecessary services
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by GLENNEANES
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Tri State Nissan responded
Thank you, Glenn, for sharing your experience with us. We’re glad to hear our team member provided professional service and helpful recommendations without any pressure — that’s exactly the experience we strive to deliver. We appreciate your feedback on pricing transparency as well and will continue to ensure everything is clearly communicated. Thank you again for choosing Tri-State Nissan; we look forward to serving you next time.
copy of insoection of my brakes were after discussing
rear brakes being at 5mm within a year.
rear brakes being at 5mm within a year.
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by estotler1
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Tri State Nissan responded
Thank you for sharing your feedback. We appreciate you taking the time to mention your recent visit and your discussion about the rear brakes. It’s great to hear Skylar provided clear communication throughout your service — we know how important transparency and understanding are when it comes to maintenance decisions. We’ll be sure to share your comments with our service team as they continue working hard to deliver honest, thorough care for every customer. Thank you again for your trust and for choosing us for your vehicle’s service needs.
Great Service and in and out quickly!
Our Service advisor Skylar was quite attentive and professional.
Our Service advisor Skylar was quite attentive and professional.
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by millerstebbins
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Tri State Nissan responded
Thank you so much for the kind words! We’re happy to hear Skylar took great care of you and kept things quick and easy. Your time matters to us, and it’s wonderful knowing your visit went so smoothly. Thank you again for choosing Tri-State Nissan — we truly appreciate you!
The service on my 2023 Nissan Murano Platinum was
flawless. I have been a TriState customer for nearly seven years.
flawless. I have been a TriState customer for nearly seven years.
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by cappydave
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shuttle driver did an excellent job. Thanks!
Jan 09, 2026 -
Tri State Nissan responded
Thank you, Dave — we really appreciate your loyalty over the past seven years. It means a lot to know you continue to trust us with your Murano and that your service visit went flawlessly. Thank you again for being part of the Tri-State Nissan family — we look forward to taking care of you and your vehicle for many more years to come.
Took three and a half hours for service.
There were many other customers who came in after me and was gone before me. I was the last customer out at 5 pm. Just don't know why it took so long
There were many other customers who came in after me and was gone before me. I was the last customer out at 5 pm. Just don't know why it took so long. Service dept determined I had a battery issue and not an alternator problem much earlier than in the day but it took 2 hours to finish up and all that was done for this issue is the battery terminals were cleaned. I did get an oil change but to me that should not have taken 3 and half hours.
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by jehisghman
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Tri State Nissan responded
Thank you for your feedback. We’re glad the issue with your vehicle was identified, though we understand the extended wait was frustrating. Timely service is something we continually work to improve, and your comments help us identify where adjustments may be needed. If you’d like to discuss your visit further, we welcome the opportunity to speak with you directly.
They did an awesome job with my Frontier.
It’s running like a brand new truck. Thank you.
It’s running like a brand new truck. Thank you.
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by jeanofarc82
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Tri State Nissan responded
Thank you, Jean. We’re happy to hear your Frontier is running like new again and that our team delivered great service. We truly appreciate your trust and the chance to keep your vehicle in top shape—thank you again for choosing us.
As usual, the work was performed quickly and correctly.
Will recommend to anyone needing setvice
Will recommend to anyone needing setvice
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by kcmaop
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Tri State Nissan responded
Thank you for sharing your experience. We are glad to hear everything went smoothly and that our team continues to meet your expectations. We truly appreciate your recommendation and thank you again for trusting us with your vehicle.
SERVICE WAS SUPER QUICK AND I WAS OUT IN A JIFFY THANKS
TO KEVIN MCGINNESS
TO KEVIN MCGINNESS
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by nicluka5
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Tri State Nissan responded
Thank you so much for the 5-star review and for recognizing Kevin. We are glad to hear your service visit was quick and efficient that is exactly the kind of experience we aim to deliver every time. We truly appreciate your kind words and your trust in our team. Thank you again for choosing us; we look forward to seeing you at your next visit.
Thanks for the quick service on my car
Appreciate the
turnaround for my new 2025 Rouge Nissan.
turnaround for my new 2025 Rouge Nissan.
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by ROBERTSONJW
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rich Bailey
Sep 13, 2025 -
Tri State Nissan responded
Thank you for the 5-star review. We’re glad to hear you appreciated the quick turnaround and are enjoying your new 2025 Rogue. Fast, dependable service paired with a smooth experience is always our goal, and we truly appreciate your kind words and support.
I am so pleased with TriState, and especially Todd, for
how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing
how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing caused additional damage that Nissan didn’t want to replace. However, Todd advocated for me and that was replaced as well. Todd was always pleasant and efficient, and they even washed my car up so nicely. This is probably standard procedure, but the way they cared for me really meant a lot to me, and showed me how well TriState cares for their customers. I’m so glad I went with TriState 3 years ago!
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by smbraithwaite
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Tri State Nissan responded
Thank you for the thoughtful 5-star review. We’re so glad to hear Todd went above and beyond to advocate for you and make sure your vehicle’s repairs were fully addressed. His persistence and care, along with the team’s attention to detail, really show the kind of service we aim to provide every day. Thank you again for your trust over the past three years—we truly appreciate your loyalty and are grateful you chose us.
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