Sonic Automotive
Sonic Automotive at Jordan Toyota

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Jordan Toyota

920 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.7
93 Reviews
4.7

93 Reviews

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93 Reviews of Sonic Automotive

January 01, 2026

Dealership Rating
Employee Rating

Excellent and convenient services with transport services which saved my time as well. Welcoming and knowledgeable staff. More

by Bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas

Jan 09, 2026

Jordan Toyota responded

Thank you for your kind words! We strive to provide excellent and convenient services, and we are glad to hear that our transport services saved you time. Our staff takes pride in being welcoming and knowledgeable for our customers. We look forward to serving you again in the future!

December 31, 2025

Dealership Rating
Employee Rating

Tristan Badia is a great sales person and he helped me a bunch with my new car! More

by nevaehsobieralski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristan Badia

Jan 09, 2026

Jordan Toyota responded

Thank you for your kind words! We're so happy to hear that Tristan provided excellent customer service and helped you find the perfect car. We will be sure to pass along your compliments to him. We hope to see you again soon for all your automotive needs!

December 20, 2025

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Employee Rating

Professional service from the entire staff. Appointment handled flawlessly by Thomas Iancu. Jordan Toyota is the best. More

by bobpete22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

Jordan Toyota responded

Thank you for your kind words! We strive to provide exceptional service and we're thrilled that Thomas and our team delivered just that. We're honored to have earned your ongoing support at Jordan Toyota.

November 26, 2025

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Employee Rating

Manager was not present when I had an issue. Waited 3 hours long time customer 29plus years. Very disappointed with my service. More

by Jemaacademics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2025

Jordan Toyota responded

Please reach out to us at (877) 447-5859 when you can so we can address this situation directly. Thank you and have a great day.

November 21, 2025

Dealership Rating
Employee Rating

Stacy did a wonderful job taking care of insurance warranty job on a damage rim. I appreciate your friendly customer service More

by Cdavidsoncompany
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy and Megan

Nov 22, 2025

Jordan Toyota responded

We are so pleased you enjoyed your visit to Jordan Toyota! We hope to see you again soon!

November 19, 2025

Dealership Rating
Employee Rating

Oil and tire rotation,, everything went as planned,, personnel as usually pleasant, no waiting time,, great service. More

by JsP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Jordan Toyota responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided great service and that everything went as planned. We appreciate your business and look forward to serving you in the future for all of your service needs!

November 17, 2025

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Employee Rating

Dearship very friendly and all that my wife and I met were very helpful. Very impressed to say the least. More

by mike.barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison

Nov 19, 2025

Jordan Toyota responded

Thank you for your kind words! We are thrilled to hear that our team was able to provide excellent service to you and your wife. We strive to make every customer's experience a positive one. Thank you for choosing us!

November 13, 2025

Dealership Rating
Employee Rating

I’ve been a customer of Jordan Toyota for years. They have always been helpful but recently their service has shifted. The tone of the service department has lifted, the communication has gotten str More

by lkarnecki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey, Ashe

Nov 15, 2025

Jordan Toyota responded

Thank you for your loyal support and kind words! We are constantly striving to elevate our service and it's great to hear that you have noticed the positive shift. It's our pleasure to make your car maintenance experience a pleasant one. We will continue to provide the best service possible. Thank you again!

November 11, 2025

Dealership Rating
Employee Rating

Jordan hid from us a driver side actuator that doesn’t work; blows cold air. More

by 54fighting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 14, 2025

Jordan Toyota responded

Hi there, we apologize for any inconvenience caused by the faulty actuator. Please reach out to us at (877) 447-5859 when you can so we can address this situation directly. Thank you and have a great day.

Nov 15, 2025

54fighting responded

I only had a 15 word limit; the windshield wipers active by themselves. I don’t think that’s part of the features of the Cherokee. We’re driving down the street on a sunny day and the wipers activate, every time we drive it. I know it’s a used vehicle; however; these issues should’ve been found and fixed before putting the car up for sale. We’ve two problems that need attention; hopefully we can come to positive conclusion.

November 08, 2025

Dealership Rating
Employee Rating

Friendly, accommodating, thorough, unrushed. Very good at explaining the issue and the corrective steps needed. More

by jpoirier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Jordan Toyota responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team was able to provide friendly, accommodating, and thorough service. Thank you for choosing Jordan Toyota!

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