Sonny Lam

Ray was helpful and had good customer service but Sonny Lam was terrible and should be fired. When I went to talk to Sonny Lam after Ray showed me the cars, Sonny was so rude. Sonny was sitting at his desk Lam was terrible and should be fired. When I went to talk to Sonny Lam after Ray showed me the cars, Sonny was so rude. Sonny was sitting at his desk while I, the customer, was still standing for 15 mins and he never thought about offering me a seat. When I tried to negotiate the price, he said: "Do you expect me to drop my pants for you?" I have had better service at the DMV. I truley liked one of the cars and wanted to see what deals I can get on it, which is typically what you do at a dealership. Sonny was too aggressive, too hostle, rude, had little emotional regulation, and had no customer service skills. I went to Mazda next door and they gave me great service and ended up getting a car from there. Sonny should be fired. More

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Frank Kim and the other sales manager were honest and true their word when they quoted me a price over the phone, which is more than I could say for most dealerships. They really took time to make sure a true their word when they quoted me a price over the phone, which is more than I could say for most dealerships. They really took time to make sure all my questions were answered and the process couldn't be smoother. Really happy with the level of care I received as well. More

by david.z.zayas Verified Customer Verified Customer

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The whole experience was good. From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was s From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was spot on. More

by DAN.JACKOBS Verified Customer Verified Customer

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Everyone was great Joseph was awesome and so was Sony! He was able to get me what I wanted!! Way better than the glendora location! He was able to get me what I wanted!! Way better than the glendora location! More

by PROMEROMAKEUP Verified Customer Verified Customer

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They did not pressure and were very transparent about everything. I would recommend 10 out of 10! everything. I would recommend 10 out of 10! More

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Robert and Sonny both are very professional and friendly to help me go over whole procedures and highly recommend this dealer. to help me go over whole procedures and highly recommend this dealer. More

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It was a great experience to go to puente hills Hyundai second time. Chris and Sonny helped me and I got a new Hyundai Thank you second time. Chris and Sonny helped me and I got a new Hyundai Thank you More

by Leenlady Verified Customer Verified Customer

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Eto ocheni klasno mne nravitca vse eti pragrami tenqyu somach vi prikolni spasibo ochen vam somach vi prikolni spasibo ochen vam More

by NAXHALYANARMEN Verified Customer Verified Customer

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Got a fantastic experience at PH Hyundai. Ray was very relatable, knowledgable, and he made the entire process enjoyable. Sonny approved the deal that Ray laid out. He was also very down t Ray was very relatable, knowledgable, and he made the entire process enjoyable. Sonny approved the deal that Ray laid out. He was also very down to earth. Overall , it was a very good experience for us. We were pleased with our purchase and happy with how well we were treated. We will be sending our friends and family who are looking to but a car to PH HYUNDAI for sure! More

by JLUNA1973 Verified Customer Verified Customer

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We had a very good experience buying a car! I appreciate all the time Ray took making sure we knew about all of the features. I appreciate all the time Ray took making sure we knew about all of the features. More

by CHRISTINA.G.WALTON Verified Customer Verified Customer

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