Sonny Nnaekpe | Page 2

I had a totally amazing and spectacular experience. Awesome and friendly staff. Got me in and out very quick. Awesome and friendly staff. Got me in and out very quick. More

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Very professional and bent over backwards to assist me in finding a vehicle that fit my needs finding a vehicle that fit my needs More

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Had an excellent experience at Keffer. They were able to get me the car I wanted. Professional, helpful staff. Answered all of my questions and provide great customer service. They were able to get me the car I wanted. Professional, helpful staff. Answered all of my questions and provide great customer service. More

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I have been a Keffer Mazda customer for ten years and they are a very reliable, dependable, knowledgeable dealership. I highly recommend them. they are a very reliable, dependable, knowledgeable dealership. I highly recommend them. More

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We had a very enjoyable experience at this dealership. Everyone was very knowledgeable and easy to work with. Everyone was very knowledgeable and easy to work with. More

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This is the 4th car I have bought or leased from this dealership and Sonny. I am loyal because they are a great group of people....honest and fair in every way. dealership and Sonny. I am loyal because they are a great group of people....honest and fair in every way. More

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The sales rep Sonny Nnaekpe was professional and knowledgeable about the features and technology of the 2024 CX 5 turbo premium (although he didn’t know that the apple car play now has touch screen knowledgeable about the features and technology of the 2024 CX 5 turbo premium (although he didn’t know that the apple car play now has touch screen functionality). He patiently explained the car details, connected my phone and adding my new vehicle on the Mazda app. The dealership however still loads the vehicles with high margin add-ons like door cup and edging, nitrogen tires, paint and fabric treatments, etc. They also indicate 3 years of free towing in the package which is actually from Mazda. Some people may value all of these but in my view many of these are of questionable utility. Fortunately, there was a vehicle there that I wanted that this package hadn’t been added yet. So I would rate Sonny 5 stars. The dealership is good to work with but because of this old school practice of adding all these extras I rate the dealership 4 stars. More

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Sonny was extremely helpful in helping our family upgrade our vehicles. We went in anticipating to turn in my husbands truck for a vehicle, but ended up trading BOTH of our vehicles in for Mazda CX-90. He wa our vehicles. We went in anticipating to turn in my husbands truck for a vehicle, but ended up trading BOTH of our vehicles in for Mazda CX-90. He was patient, provided fair negotiation, and made sure we were leaving the dealership happy. 10/10 would recommend Sonny for your next Mazda experience. More

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Sunny is AWESOME. Helped find my son the perfect car. Come see Sunny at Keffer Helped find my son the perfect car. Come see Sunny at Keffer More

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We were very disappointed with our experience. We needed an all wheel drive, and were set on the model we wanted to purchase, the inventory available didn’t suit our needs and we felt rushed and p We needed an all wheel drive, and were set on the model we wanted to purchase, the inventory available didn’t suit our needs and we felt rushed and pressured into settling for a vehicle that didn’t feel like the perfect fit. This didn’t feel like a welcoming or transparent process for us, and we decided to visit the South Charlotte Mazda dealership instead. More

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