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Sonny Wallace
Sonny Wallace at Phillips Chrysler Jeep Dodge Ram

Sonny Wallace | Page 6

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
92 Reviews
4.9

92 Reviews

Write a Review

92 Reviews of Sonny Wallace

January 22, 2023

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Employee Rating

Made appt. Confirmed I wanted a tire rotation and oil change. Once I got there and they took vehicle back they informed me they didn’t do tire rotations on my More

by LA5794
Service Price Transparency
Service Communication
Recommend Dealer
No
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Jan 23, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

December 10, 2022

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Employee Rating

The service department is very professional and concerned about getting the customer's vehicle in and out of service in a timely manner. More

by njbpartygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Lou Deleo, David Hoff, Staci Ann Mills, Jim

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Dec 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

December 10, 2022

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Employee Rating

Clean waiting room , free coffee and snacks . service was quick and I got sattalite Radio for 3 months More

by POWERMAN7799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 24, 2022

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Employee Rating

Outstanding service and a good attitude. Went the extra mile. Would certainly buy from them again More

by RedCrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 25, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2022

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Employee Rating

The people that work at the dealership are very professional and detailed with the customer. More

by Mitchf19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Lou Deleo, David Hoff, Jim (service department)

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Oct 06, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Mitch! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2022

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Employee Rating

Sonny was great. He was very thorough when reviewing fees with me and showing me the features of my new car More

by cheyy731
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Don Wulff

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Sep 18, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Sonny, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 11, 2022

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Employee Rating

Everything went very smoothly they are very polite and advised me when my car was done with the oil change More

by KMOORE871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 10, 2022

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Employee Rating

Had a great experience with Phillips CJD. Sonny was very helpful and knowledgeable. He even worked with us to move our truck topper to the new truck so we were able to drive it home! Great se More

by crosekerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts

Print
Sep 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 02, 2022

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Employee Rating

If you want an Accurate Diagnostic they are great and customer service is great. if you want the work done by them better start selling an arm and leg the parts and labor are way over priced. $300 for a More

by Meghanwyant23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott

Print
Sep 05, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Meghan. While we're glad to hear that our team provided you with great customer service, it's disappointing that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss your concerns in more detail. We appreciate your business and hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

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Employee Rating

The best dealership to purchase a jeep and service it at the same place they are awesome More

by TheCerratos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 02, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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