Sonny Wallace | Page 9

Worth the long drive from Georgia First of all, hope the "stars" will show up on the screen because the answer is "5" across the board. My wife and I live about 150 miles from the dea First of all, hope the "stars" will show up on the screen because the answer is "5" across the board. My wife and I live about 150 miles from the dealership, in Georgia, so when we saw the advertised price on the internet we had to make sure the Out the Door price was firm. Joe Washburn sent us a quote and when we came in to get the car Sonny Wallace made us feel quite at home and yes the price quoted was what we paid with no attempts to sell unnecessary add ons, etc. We did have a problem with a missing key but Sonny took care of that as well. David Hoff was a whiz at the documentation process. This dealership seems to be a happy workplace for all the employees we observed, and we noticed that everyone went out of their way to make us (and our poodle Lollipop) and other customers comfortable and stress free. Definite recommend! More

Print

Sales experience was a "A" plus IT has been 7 years since my last interaction with a auto salesman - what a change. The sales person we worked with was Sonny Wallace. At no time did IT has been 7 years since my last interaction with a auto salesman - what a change. The sales person we worked with was Sonny Wallace. At no time did we experience any pressure; no matter the question I had it was answered fully and completely with no hint of being rushed or pushed. Based on this experience, in the future I would again talk with Sonny and look at the vehicles that the dealership had to meet my needs. More

Print

Super salesman We have purchased 5 vehicles from Phillips Sonny has sold us 4 of our vehicles. He is very knowledgeable about the cars. He takes time in explai We have purchased 5 vehicles from Phillips Sonny has sold us 4 of our vehicles. He is very knowledgeable about the cars. He takes time in explaining overall features before purchase and after purchase if there are any questions. He goes out of his way to help in any way he can to keep his. Ustomers satisfied with the vehicle. He is outgoing and friendly and knows you outside of the dealership when you see him. He cares about his customers personally as well as professional Sonny is a “keeper” ! More

Print

Sonny is the Man. After the sale was complete Sonny continued to explain how things worked way above what you would expect. I would highly recommend Sonny as a knowled After the sale was complete Sonny continued to explain how things worked way above what you would expect. I would highly recommend Sonny as a knowledgeable well informed sales rep. and a new friend. Don & Nancy Ramsten More

Print

purchased a new ram 1500 sonny was very professional an also brad was great I will use Phillips dealership again sonny was so helpful and friendly I felt like we had been frie sonny was very professional an also brad was great I will use Phillips dealership again sonny was so helpful and friendly I felt like we had been friends for a while More

Print

Very enjoyable BUYING experience All the staff and sales personnel at Phillips very Professional, Courteous and Knowledgeable. Salesman, Sonny Wallace, what a "Great Guy". He happene All the staff and sales personnel at Phillips very Professional, Courteous and Knowledgeable. Salesman, Sonny Wallace, what a "Great Guy". He happened by me on the sales lot, was actually transacting another sale but, I spoke to him, inquired about trucks. He took time to respond. He knew the trucks, dealership, makes and specs...he had an Answer for my needs. Not pressure, help. Sales Manager Lou Deleo, persausive and informative. Very workable/deal maker. Just the look of the dealership, inside and out.....you can tell. "It is a Quality Business". Finance Manger Kevin Roberts, very helpful, knowledgeable and professional. For sure, I will be a "Return Customer" !!! More

Print

Jeep purchase I called ahead before going to the dealership to make sure the vehicle I wanted was still there. Upon arrival the vehicle was waiting for me at the fr I called ahead before going to the dealership to make sure the vehicle I wanted was still there. Upon arrival the vehicle was waiting for me at the front of the dealership along with a sales person. The sales person was knowledgable about the vehicle and the unique features on that Jeep model. The sales person walked me and my wife around the vehicle showing us features inside and outside. Then we took a test drive. During the test drive I had a few more questions about the vehicle that the sales person answered or informed us that we could open the owners manual and really get to the specifics. Once we returned to the dealership the sales person took us over to other Jeeps to see other colors. Then we headed to the sales persons desk and a few minutes later I had an 'Out The Door Price' for the vehicle. The price was competitive and reasonable for the vehicle. I'd done some price shopping on this model prior to going to the dealership. I was given the quote in writing and got a few minutes with the sales manager to discuss the price and my dealership experience. I left the dealership with a competitive price for the vehicle, a handshake and smile, and a promise from the salesman that he'd help in anyway possible to get us into the right Jeep. I purchased the vehicle we test drove a few days later. Overall experience: Clean dealership Friendly and knowledgeable sales staff Accessible sales manger Competitive pricing; the first time (no need to haggle) More

Print

Quickest auto purchase I've ever done. I gave the dealership 4 stars because 5 stars are rare indeed. I'd have to have more familiarity to rate it a five. But Sonny was an excellent sales I gave the dealership 4 stars because 5 stars are rare indeed. I'd have to have more familiarity to rate it a five. But Sonny was an excellent salesman and went beyond expectation to make friends & give us a good price. He listened to my description of what car I was looking for with low mileage and he took me directly to it; we drove it and bought it! We looked at no other vehicles. More

Print

Best buying experience I have ever had! From Joe Washburn getting me started after I saw the Durango I was looking for at Phillips online, to the salesman Sonny Wallace, to Brad in Finance, From Joe Washburn getting me started after I saw the Durango I was looking for at Phillips online, to the salesman Sonny Wallace, to Brad in Finance, everything went amazingly well! No pressure sales tactics and the deal they made me was fantastic! A great pleasure to work with Sonny and he answered all my questions and ensured all was to my satisfaction. I would recommend these dealership to any & all! Thanks! More

Print

Great experience. We stopped in to look at a Diesel truck, and were greeted by Sonny. He was patient with us and answered all our questions. He was honest, straight for We stopped in to look at a Diesel truck, and were greeted by Sonny. He was patient with us and answered all our questions. He was honest, straight forward and a pleasure to deal with. The whole experience was fantastic. I would definitely recommend stopping by. More

Print