Spencer Harris | Page 4

Spencer was very knowledgeable, professional, and had a wonderful personality! He made a sometimes dreaded task into a pleasant experience. He showed me things about my car that I didn’t know and I’ve owne wonderful personality! He made a sometimes dreaded task into a pleasant experience. He showed me things about my car that I didn’t know and I’ve owned Yukons before. I really appreciated his upbeat, and kind demeanor. I would definitely look forward to working with him again. More

Report | Print

We went in knowing what we wanted and Spencer got it done for us. He didn’t pressure us into anything more or less. He made sure we had exactly what we wanted and we couldn’t be happier. We had such a great for us. He didn’t pressure us into anything more or less. He made sure we had exactly what we wanted and we couldn’t be happier. We had such a great experience that we referred my brother who bought a car the next day. More

Report | Print

New car purchase was quick and simple, it was a pleasant experience, I was especially appreciative of being accommodated late in the day on a Saturday. Orientation to the new electric vehicle was thorough experience, I was especially appreciative of being accommodated late in the day on a Saturday. Orientation to the new electric vehicle was thorough and informative. Lastly, the paperwork process was easy and thorough. More

Report | Print

Ethan was able to get me in the truck that we wanted and we are very happy with the purchase. we are very happy with the purchase. More

Report | Print

Returning customers and Spencer made the experience VERY pleasant. He went above and beyond and had all paperwork ready when we got there. pleasant. He went above and beyond and had all paperwork ready when we got there. More

Report | Print

Spencer made my first truck purchase a breeze. He was very helpful with all the information and knowledge he knows about cars. I felt like I made a right decision on choosing my 2020 GMC At4. Not He was very helpful with all the information and knowledge he knows about cars. I felt like I made a right decision on choosing my 2020 GMC At4. Not to mention his excellent customer service. More

Report | Print

On August 23, 2022 we purchased a used 2022 GMC SLT. The sales process was very good but the follow up left something to be desired. We traded in 2 vehicles so Royal owed us over $5000.00. It took 11 The sales process was very good but the follow up left something to be desired. We traded in 2 vehicles so Royal owed us over $5000.00. It took 11 days for us to receive the check. Admittedly, some of that was the mail. Then, it took 3 weeks to get the extra key for the truck. Each time I contacted someone at Royal it appeared they had forgotten about the key. I finally had to contact Scott Chambers about the key. I contacted Forever Warranty and GMC Rewards on 9/21/2022 with questions and neither had us as new owners. This meant that Royal had not sent in any paper work nor have they sent in paperwork on the two extended warranty policies we selected. Finally, we have only received one thank you contact for purchasing the truck and that was Derek Deckens. While other dealerships offer 1 free service within a year, Royal does not offer anything. More

Report | Print

Excellent experience with Spencer. BB was also great. Highly recommend Royal to my friends and family. Looking forward to working with them in the future. BB was also great. Highly recommend Royal to my friends and family. Looking forward to working with them in the future. More

Report | Print

Very simple and easy buying experience. Great people to deal with. Spencer Harris made the buying process enjoyable. Great people to deal with. Spencer Harris made the buying process enjoyable. More

Report | Print

Great service and very helpful. Went above and beyond to help get me the perfect SUV for my family and I. Took the time to listen to my needs and worked within my budget. I left wit Went above and beyond to help get me the perfect SUV for my family and I. Took the time to listen to my needs and worked within my budget. I left with the SUV I wanted. More

Report | Print