Spencer Widmeyer | Page 10

A very pleasurable purchase. A very straightforward, honest, and enjoyable new car purchase. I would highly recommend Roseville Hyundai to anyone I know. Josip could not have don A very straightforward, honest, and enjoyable new car purchase. I would highly recommend Roseville Hyundai to anyone I know. Josip could not have done a better job at making me familiar with the dealership and the car. More

by DONSCH57 Verified Customer Verified Customer

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Worst car buying experience BUYER BEWARE First I would like everyone who reads this review to know I have purchased vehicles from Ford, Two different Chevrolet and Two different Mercedes dea First I would like everyone who reads this review to know I have purchased vehicles from Ford, Two different Chevrolet and Two different Mercedes dealerships and never dealt with the unprofessionalism at Roseville Hyundai..... Besides Audrey Stocks totally professional. Audrey Stocks-Professional Customer Service Oriented wish she was the only person I worked with there. Staff does not communicate with eachother very unprofessional, unorganized and not customer service oriented. David Wilson - Friendly Spencer Widmeyer - Unprofessional Unknown Manager -Unprofessional More

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Good and Not So Good Spence was clear and direct. I appreciated that he Diego and Audrey stayed to quickly finish the deal. I wasn't too happy that I had to put unnecessar Spence was clear and direct. I appreciated that he Diego and Audrey stayed to quickly finish the deal. I wasn't too happy that I had to put unnecessary miles on the car and time off for an acid bath that wasn't my fault. It would have been nice to not have to push for and remind my salesperson that a loaner car would be needed. In the end it felt like too much of a battle so I waited about 2 hours at the dealership with the car. I appreciated the directness and clarity so we weren't going back and forth. I traded in my other Hyundai and am still getting calls today asking for a payment on a car I traded in 24 days ago that has already funded a loan on my new car. That part is very frustrating. I did appreciate that Audrey was clear when we signed and even answered her phone when she was home sick with her child. Overall I do like the car and I think I would've had a better experience if I had come earlier.I still would recommend this dealership I would probably suggest someone with excellent customer skills. This was the second car I bought from this dealer and combining both purchases together I would recommend. More

by CARTERBEN19 Verified Customer Verified Customer

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New purchase - Tuscon We had the best purchase ever - David Wilson is probably the best salesperson in at least Calif. He went out of his way listening to our needs, even l We had the best purchase ever - David Wilson is probably the best salesperson in at least Calif. He went out of his way listening to our needs, even let us test drive the Tuscon to our house to make sure it fit in our garage along side our Santa Fe. The dealer went out of their way to locate a color we wanted and within 24 hours we were happy campers!! Even the financial area was painless. Would highly recommend both Roseville Hyundai and David Wilson. Thank you so much. Ed & Sharon More

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Good Mark and Spencer were great to work with! Not pushy and good communication! Did their best to get me in and out of dealership in as fast as time as p Mark and Spencer were great to work with! Not pushy and good communication! Did their best to get me in and out of dealership in as fast as time as possible More

by KARENMDARLING Verified Customer Verified Customer

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buying a car Spencer,James,Audrey and David were very good. They made us comfortable and worked with us when buying our car. We would go back in the future. Spencer,James,Audrey and David were very good. They made us comfortable and worked with us when buying our car. We would go back in the future. More

by ESSTKMAIL Verified Customer Verified Customer

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They make it easy I was impressed with the customer service and friendliness of the staff here. They made the car buying experience easy and seemed to have my best int I was impressed with the customer service and friendliness of the staff here. They made the car buying experience easy and seemed to have my best interest in mind. I walked in knowing what I wanted and they did not try to persuade me away from this. They gave me what I asked for and were very straight forward. More

by DECKER.LUANN Verified Customer Verified Customer

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Dishonesty and lack of communication Knew we were going to buy a Hyundai, had everything arranged, financing included. Called two days prior told them car we wanted. We arrived 9am to t Knew we were going to buy a Hyundai, had everything arranged, financing included. Called two days prior told them car we wanted. We arrived 9am to test drive and finish deal. Car was not on lot, they had to go get it. Was told it would take less than 1 hour, it took 5. They did not tell us it was being used as a demo on the other lot and that it had 595 miles on it. When we finally received it, the car had straw wrappers and food crumbs in it. We were very disappointed in the service we received. Called the dealership, they offered us a free car wash. We live one and a half hours away. We will not go back. More

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met my expectations We loved everyone but Spencer who was inconsistent and talked over us and wasted our time and your employees time. Any lower ratings is due to him And We loved everyone but Spencer who was inconsistent and talked over us and wasted our time and your employees time. Any lower ratings is due to him And only him. More

by ALI.RYAN66 Verified Customer Verified Customer

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Thank you for enabling us by best in class car Mark Crouse and Spencer Widmeyer were very professional and very helpful in enabling us choose the right car. We enjoyed the whole experience of purch Mark Crouse and Spencer Widmeyer were very professional and very helpful in enabling us choose the right car. We enjoyed the whole experience of purchasing the car from Hyundai. Thank you !!! More

by SADAGOPAN.GOPINATH Verified Customer Verified Customer

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