Spencer Widmeyer | Page 9

Hyundai Visit I was very pleased with the service I received at Hyundai. Each person I worked with was very friendly and extremely helpful. I am happy with the serv I was very pleased with the service I received at Hyundai. Each person I worked with was very friendly and extremely helpful. I am happy with the service I experienced and am excited to work with Hyundai in the future. More

by SARAH.MELLONE Verified Customer Verified Customer

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Nick, Kajen, & the whole team are EXCELLENT! I originally came in to JUST test drive a newer Sonata before making a decision for my purchase in the near future (Jan. or Feb of 2016). After drivi I originally came in to JUST test drive a newer Sonata before making a decision for my purchase in the near future (Jan. or Feb of 2016). After driving an SE & a Limited, Nick instantly knew which trim I liked more & was not pushy at all about, but wanted me to drive off with the car I wanted before someone else came & swooped it. They offered me a ridiculously great deal & I could not refuse. I brought my best friend with me to talk me out of doing anything drastic & even he said if I didn't buy the car, he would come back & buy it himself. Kajen & Spencer both busted their *sses to make sure I got the best rate/finance for the car & were extremely patient & thorough. The center console of the certified preowned Sonata Limited needed a slight repair, but Nick & the guys at Roseville Hyundai not only wrote it into the contract that the center console got repaired at THEIR expense, but was able to fix it same week! Even sent me home with a full tank of gas! When it's time to trade this bad boy in for the latest model, I know where I'm going! More

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Don't waste your time I would not recommend this place to anyone. The two salesman don't care about you as a customer. They were rude. All they were considered about was t I would not recommend this place to anyone. The two salesman don't care about you as a customer. They were rude. All they were considered about was this survey for their commission. They could care less about you. The only one that cared was Audrey. She was very genuine and sincere. Easy to talk to and straight to the point. She understood my situation and was apologetic. I lease my car in Roseville because I was visiting my sister. I live in San Jose and had my car towed back home on Saturday where I noticed the scratches and paint chip. They told me I have to go back up there and use my miles on my lease which is crap instead of trying to set something up in San Jose like a good customer service representative would do. I guess they were hoping I wouldn't come back to get the scratches and chip fixed. I moved my schedule around the come back up and get it fixed and they didn't do anything but cover up the paint chip. Their best detailer wasn't there even though I called them the day before to tell them I would be there. Nevermind that it took a nasty email saying that I was going to leave a bad review for someone to call me back. Then they just wanted to send me touch up paint. What the crap is that? Then as I'm talking to Spencer, he takes a phone call and drops my keys on the desk and walked out as I was in the middle of a conversation. Look forward to that customer service when you get here. He wouldn't even look at me or say goodbye. I definitely won't recommend this place to anyone. More

by i has kitty Verified Customer Verified Customer

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Do you know anyone buy a car an feel like it has been*** coming forthwith in a letter!! I had a fantastic adventure!! ***a wonderful day at Disneyland leaving with there car of choice and just happy as can coming forthwith in a letter!! I had a fantastic adventure!! ***a wonderful day at Disneyland leaving with there car of choice and just happy as can be.. a detailed letter is coming soon thanks to the folks at ROSEVILLE HYUNDAI More

by BILLDOZER_ Verified Customer Verified Customer

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Our 4th Hyundai from this Dealership! Today we've purchased our fourth Hyundai automobile from Nick at Roseville Hyundai. The cars are fabulous and the service we get is EXCELLENT. We s Today we've purchased our fourth Hyundai automobile from Nick at Roseville Hyundai. The cars are fabulous and the service we get is EXCELLENT. We see Robert Peace in the Service Department, and he ALWAYS takes good care of us. There is another Hyundai dealership 8 miles closer, but we like the honest, straightforward assistance we get from Roseville Hyundai. We've found our dealership... More

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The BEST EVER! I was in a high anxiety need to downsize and cut expenses due to a family situation. The staff at Roseville Hyundai managed this entire process in a I was in a high anxiety need to downsize and cut expenses due to a family situation. The staff at Roseville Hyundai managed this entire process in a half day and I was out the door with a much lower monthly payment and a car that I love. They took my much-beloved 2013 Santa Fe as a trade-in, lowered my monthly payment and put me in a new Sonata . . . I cannot express enough my gratitude for their superb professionalism combined with a level of compassion, understanding and genuine friendliness that went above and beyond anything I was expecting. MANY thanks to Roseville Hyundai . . . you have a loyal forever customer!! More

by SMH2016 Verified Customer Verified Customer

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Superb . . superb . . superb!! I cannot express enough thanks to the incredible team of Josip (sales), Spence and Brian (management), and Kajen (finance) at Roseville Hyundai. The I cannot express enough thanks to the incredible team of Josip (sales), Spence and Brian (management), and Kajen (finance) at Roseville Hyundai. The (unfortunately and sadly) necessary trade-in of my 2013 Santa Fe for a new (and newly beloved!) 2016 Sonata was the most smoothly handled car buying experience I have ever had. I needed help and the staff at Roseville Hyundai delivered exactly what I needed and more . . . they have my deep gratitude and customer devotion for life!! More

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A very pleasurable purchase. A very straightforward, honest, and enjoyable new car purchase. I would highly recommend Roseville Hyundai to anyone I know. Josip could not have don A very straightforward, honest, and enjoyable new car purchase. I would highly recommend Roseville Hyundai to anyone I know. Josip could not have done a better job at making me familiar with the dealership and the car. More

by DONSCH57 Verified Customer Verified Customer

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Worst car buying experience BUYER BEWARE First I would like everyone who reads this review to know I have purchased vehicles from Ford, Two different Chevrolet and Two different Mercedes dea First I would like everyone who reads this review to know I have purchased vehicles from Ford, Two different Chevrolet and Two different Mercedes dealerships and never dealt with the unprofessionalism at Roseville Hyundai..... Besides Audrey Stocks totally professional. Audrey Stocks-Professional Customer Service Oriented wish she was the only person I worked with there. Staff does not communicate with eachother very unprofessional, unorganized and not customer service oriented. David Wilson - Friendly Spencer Widmeyer - Unprofessional Unknown Manager -Unprofessional More

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Good and Not So Good Spence was clear and direct. I appreciated that he Diego and Audrey stayed to quickly finish the deal. I wasn't too happy that I had to put unnecessar Spence was clear and direct. I appreciated that he Diego and Audrey stayed to quickly finish the deal. I wasn't too happy that I had to put unnecessary miles on the car and time off for an acid bath that wasn't my fault. It would have been nice to not have to push for and remind my salesperson that a loaner car would be needed. In the end it felt like too much of a battle so I waited about 2 hours at the dealership with the car. I appreciated the directness and clarity so we weren't going back and forth. I traded in my other Hyundai and am still getting calls today asking for a payment on a car I traded in 24 days ago that has already funded a loan on my new car. That part is very frustrating. I did appreciate that Audrey was clear when we signed and even answered her phone when she was home sick with her child. Overall I do like the car and I think I would've had a better experience if I had come earlier.I still would recommend this dealership I would probably suggest someone with excellent customer skills. This was the second car I bought from this dealer and combining both purchases together I would recommend. More

by CARTERBEN19 Verified Customer Verified Customer

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