Stacey Hopson | Page 5

I cannot say enough good things about this dealership. They really put their customers first and make sure that you have the best experience ever. Alan was so helpful and knowledgeable, he really got us a They really put their customers first and make sure that you have the best experience ever. Alan was so helpful and knowledgeable, he really got us acquainted with the car and on the road quickly. Even though this dealership is more than two hours away from me, I will return to purchase future vehicles. More

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Met with Stacey and left a deposit for Volvo XC60 was at another dealer in Maryland. Stacey said he would call me the next day when he connected with the dealer in Maryland that had the car. Two days went b another dealer in Maryland. Stacey said he would call me the next day when he connected with the dealer in Maryland that had the car. Two days went by and I called Stacey having not heard back from him. He didn't recall our discussions and started to say he was still searching for a car. I reminded him that he said he was working on getting a car in from a dealership in Maryland. He then said that he would check and get back to me the next day. Again two days passed and I didn't get a call so I stopped in and learned the car in Maryland was no longer available but Stacey would continue to search and get back to me. I waited another day but due to the lack of follow up we decided to not continue with getting a Volvo. We spoke with the Sales Manager and are now waiting for our deposit from July 14th to be credited. This was a very disappointing experience. I have owned 3 Volvos and purchased the last 2 from wonderful salesmen as Smythe who unfortunately are no longer working in sales. More

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Very helper gentleman ! I would recommend Stacey who went above and beyond to help find my perfect car. Thank you. I would recommend Stacey who went above and beyond to help find my perfect car. Thank you. More

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so friendly and great to work with, thank you! we did not expect this level of service at all and were so charmed we did not expect this level of service at all and were so charmed More

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Everyone at this dealership is professional and treats all of their customers well. We had an excellent experience with Stacey, Santiago and Jay today when picking up our newly purchased used vehicle. all of their customers well. We had an excellent experience with Stacey, Santiago and Jay today when picking up our newly purchased used vehicle. More

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Alan and the Smythe team including Stacey in sales and leasing were incredibly helpful. Alan took extra time to make sure I was comfortable with the operation and safety features of the vehicle. Well done leasing were incredibly helpful. Alan took extra time to make sure I was comfortable with the operation and safety features of the vehicle. Well done! More

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the best experience I ever had buying a car From start to finish Stacey Hobson and Jay Shabazz were amazing and would recommend them highly to finish Stacey Hobson and Jay Shabazz were amazing and would recommend them highly More

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Alan was great - very knowledgeable in showing the various features of my car. Thank you so much! various features of my car. Thank you so much! More

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Everyone I dealt with at Smythe was courteous with an attention to detail. They were very helpful and made the experience more than pleasant. attention to detail. They were very helpful and made the experience more than pleasant. More

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Alan was very helpful and patient with explaining all the features of the car. He made sure everything was fit for my needs and I never felt rushed. features of the car. He made sure everything was fit for my needs and I never felt rushed. More

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