Henry Zhu

We had a wonderful experience with Kyle and the whole smythe team! Kyle listened to our needs and customized the sales experience and created a real relationship! smythe team! Kyle listened to our needs and customized the sales experience and created a real relationship! More

Helpful 0

Report | Print

Very knowledgeable cheapest dealer on this part of the East Coast. We would definitely come back here East Coast. We would definitely come back here More

Helpful 0

Report | Print

This is my fourth car from Smythe. Everybody that I interacted with made the process very fast and easy! Everybody that I interacted with made the process very fast and easy! More

Helpful 0

Report | Print

Purchased a S90 Volvo with the help of Kyle from the sales department, Henry from finance and Don who gave a detailed overview of the car. All 3 associates were amazing and extremely knowledgeable. I wo sales department, Henry from finance and Don who gave a detailed overview of the car. All 3 associates were amazing and extremely knowledgeable. I would recommend Smythe Volvo 5 out 5 More

Helpful 0

Report | Print

Excellent service! ! The sales team and service department went above and beyond to ensure I was satisfied. Everyone provided detailed explanation throughout the proce ! The sales team and service department went above and beyond to ensure I was satisfied. Everyone provided detailed explanation throughout the process. More

Helpful 0

Report | Print

This was fifth transaction with Smythe Volvo. They were as professional, efficient and pleasant to deal with as it has always been. They were as professional, efficient and pleasant to deal with as it has always been. More

Helpful 0

Report | Print

Alex was great. Very knowledgeable about the car. Took his time and was enjoyable to work with. Very knowledgeable about the car. Took his time and was enjoyable to work with. More

Helpful 0

Report | Print

A very pleasant and positive experience. Bob, Henry and Jean were great getting me comfortable with my new car. Bob, Henry and Jean were great getting me comfortable with my new car. More

Helpful 0

Report | Print

It’s hard not to enter into a used car purchase without a preconception of skepticism. Toss in the fact that in my recent visit to Smythe Volvo , I was to closing a purchase that was locked in online from o preconception of skepticism. Toss in the fact that in my recent visit to Smythe Volvo , I was to closing a purchase that was locked in online from over 200 miles away and came at the end of an Amtrak ride from DC on a dreary, gray day. All the makings of misery were there. But none of that car purchase dread manifested. The purchase was for a certified used Volvo. It was immaculately prepped; Steve R. from the sales team made the process a simple as possible. The purchase was across state lines with a joint owner in another state. Henry Z. from the finance department was efficient and professional. It was like a Michelin star dining experience; not only is the product great, but staff are on point to make the most of the whole experience. You’ll hear the phrase “family-owned” a couple of times here. It’s not just the motto or the pitch; Smythe really seems like a business that has succeeded for a generation or more by embracing a philosophy that customers are treated as if they are at a family gathering. The collection of vintage Volvos only adds to the sense of being in a place that has a proud heritage that it wants to preserve and enhance. Volvos are not inexpensive (nor are they cheap), but the availability of nationwide online information has made the old dance of “low ball offer - talk to the manager - fist pounding on the table - wash - rinse - repeat” a car purchase experience relic of the past at any quality, reputable, car dealership. The Smythe team does not play that relic of a sales model. Could I have negotiated the price down a bit more? Maybe, but Michelin star service deserves a commensurate tip. It is our family’s 3rd Volvo for our almost-grown kids. They are safe and fun, comfortable and reliable. The Certfied Pre-owned program is one of the best of any manufacturer, and Volvo affinity incentives are like that tiny free appetizer from the Michelin Chef. More

Helpful 0

Report | Print

This is our second Volvo lease and we knew we wanted to work with Bob Cerza. He did not disappoint. Bob was kind, knowledgeable, patient, and honest. Getting a new car can be a daunting task, but he mad work with Bob Cerza. He did not disappoint. Bob was kind, knowledgeable, patient, and honest. Getting a new car can be a daunting task, but he made it a positive experience. He helped us find the perfect car and payment. We also received the same treatment and support from everyone we dealt with. Thank you for making our visit such a positive experience. More

Helpful 0

Report | Print