"Exceptional service from an extraordinary dealer. We all..."
Exceptional service from an extraordinary dealer. We all know how much dealers don’t like to give a trade in value over the phone.....but my salesman, Stacey, gave me a very reasonable offer over the phone based on my description. When I went in, true to form, they said they would honor their quote. I got a better deal then I thought I was going to get on my new BMW. The whole staff, from receptionist to the finance offer and everyone in between were stellar, but exceptionally Stacey. This is my fourth BMW since 2016 and definitely won’t be the last. Where else can you have the interior wrapped in leather for $3500? Every single time I get into my BMW, I know I’m driving the best! Just the aroma alone is worth it.
- Craig L
I typically dread buying a car. I must say that Stacey and the whole staff at BMW of Bridgeport were professional, courteous and wonderful to deal with. The process was quick and pleasant. I would not hesitate to buy a vehicle from this top-notch dealership in the future and urge all those looking for a BMW to shop here. .
"First BMW, definitely not my last!"
First and foremost I would like to recognize Stacey for being one of the easiest going and least pressuring auto sales people I have ever dealt with in the past 35 years! Add to that his willingness to come in on New Years Eve day to accommodate my desire to simply test drive a couple of vehicles and what you have is a quality individual. I'm not sure if it's their policy but not having a Sales Manager saunter out to blow smoke on the deal was also a nice touch. I also had an excellent experience with Victoria as well, everything presented/offered was done so professionally and without any undue salesmanship often seen in the Finance office. Last but not least was the vehicle review with Glen, his expertise was delivered efficiently and effectively and was surprisingly illuminating to someone who prides himself on knowing everything about his vehicle! Thanks again.
"Everyone I encountered at this dealership is pleasant and..."
Everyone I encountered at this dealership is pleasant and easy to talk to from the person at the front desk to the sales team. I was not impressed with the woman in charge of financing and paperwork, however. Scaring people into spending thousands of dollars on maintainence plans and gap insurance was a turn off and when I said no thank you, she called me crazy and showed me a list of people on her computer who made the “same mistake”. Im not sure if she makes a commission on the upsells, but it was a little much. Love my salsa team though!!
"Good support from the team. New lease car was located..."
Good support from the team. New lease car was located quickly and efficiently.
Last minute issue with windshield replacement made checkout more onerous than expected.
"great experience "
Stacey and the team at BMW Bridgeport were terrific all around in terms of how they conducted the sale. Stacey and the team at BMW Bridgeport were terrific all around in terms of how they conducted the sales
Really friendly, team atmosphere. Helped close a deal quickly and respectfully. Really appreciate the team and the work they did taking in my trade and getting wheels done.
"Helpful and very courteous "
Stacey was incredible, helped my family and I buy a dream car that will be both safe and enjoyable. He helped at every turn, was not pushy, and always provided options that were tailored to our needs. I fully expect to recommend others to BMW of Bridgeport, and more specifically, Stacey.
"Excellent Customer Interaction & Extremely Attentive Staff"
Stacey was fantastic throughout the entire process of me getting my new lease. He went above and beyond to earn my business and brought me over to Bridgeport, from BMW of Ridgefield. This is my second lease with BMW and because of Stacey, I had a much better experience this time around, which will not be forgotten. Susan and Kathy were also incredibly helpful and I really appreciate everything they did to help me. BMW of Bridgeport has a really great team!
"Stacey is definitely great at what he does, he is client..."
- Paula D
Stacey is definitely great at what he does, he is client orientated and goes above and beyond to get kris retain a client that come through the door and close his sale. He takes pride in his client's needs he is not about money or commission he is about professionalism