Staci Alexander | Page 26

Zane was great to work with. Throughout my long visit due to multiple regular maintenance things, including a flat tire, Zane made sure to keep me updated. He checked in multiple times and even went above an to multiple regular maintenance things, including a flat tire, Zane made sure to keep me updated. He checked in multiple times and even went above and beyond by performing an inspection needed for drive share. He set my price expectation higher than what it ended up being as well, so when it was less - I was much happier. Thanks! More

by terencewilkerson Verified Customer Verified Customer

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I brought my care in for its 60,000 mile service. Jeremy took great care of my car and Staci helped pass the time by talking to me about the new Telluride, aka my next car! Thanks again for all y’all do! took great care of my car and Staci helped pass the time by talking to me about the new Telluride, aka my next car! Thanks again for all y’all do! More

by PANTHER6363 Verified Customer Verified Customer

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Very nice dealership, felt will informed and they made sure I understood the options for the loan and warranty’s. They also made sure and go over the car settings functions sure I understood the options for the loan and warranty’s. They also made sure and go over the car settings functions More

by frankpenn73 Verified Customer Verified Customer

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Great And Fast Service Went in looking for a specific vehicle and price. Sales person Was great to deal with and very accommodating. Less than two how’s from the time we w Went in looking for a specific vehicle and price. Sales person Was great to deal with and very accommodating. Less than two how’s from the time we walked in the door to when we drove home with the new car and the terms we were looking to keep. No switch and bait or finance games like so many other places. More

by MSP Verified Customer Verified Customer

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Complete satisfaction We had a wonderful car buying experience at Kia of Lansing with Sales person Staci Alexander. We got a very fair price on the 2017 Kia Sadona LX we pu We had a wonderful car buying experience at Kia of Lansing with Sales person Staci Alexander. We got a very fair price on the 2017 Kia Sadona LX we purchased and a fair price for our trade in. More

by dawnpizzo Verified Customer Verified Customer

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I got an oil change and tire rotation Excellent customer service and I did not have to wait long for my oil change and tire rotation to be completed. The service attendant made sure I kne Excellent customer service and I did not have to wait long for my oil change and tire rotation to be completed. The service attendant made sure I knew I got free tire rotations because I bought my tires through Kia. More

by andrew.p.cattell Verified Customer Verified Customer

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Excellent work ! 👌 Satisfied, Completely No Comments...... with everything they did at dealer , at the dealership and I was happy with that very much , and great ful fo Satisfied, Completely No Comments...... with everything they did at dealer , at the dealership and I was happy with that very much , and great ful for there wonderful Service. More

by wjohn7550 Verified Customer Verified Customer

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Hour plus oil change with appointment It took an hour and 15 minutes to get done with my oil change when I had an appointment. I am not sure what the appointment was for. They also did n It took an hour and 15 minutes to get done with my oil change when I had an appointment. I am not sure what the appointment was for. They also did not replace the sticker or reset the service notification on my vehicle. More

by spartantuck Verified Customer Verified Customer

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Quick and Thorough Service I called to see if there was the availability for an oil change right away (which I doubted). I got in with no wait plus they took care of a recall it I called to see if there was the availability for an oil change right away (which I doubted). I got in with no wait plus they took care of a recall item. The service people were very polite. Thank you. More

by Denise Verified Customer Verified Customer

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Great customer service! Great customer service, from the initial phone call to the signing of paperwork, no pressure sales and answered any question we had. Financing was qui Great customer service, from the initial phone call to the signing of paperwork, no pressure sales and answered any question we had. Financing was quick and simple. More

by deniseepling Verified Customer Verified Customer

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