Staci Alexander | Page 4

Past 12 years service went from great to poor. Recently had my tires rotated, they start vibrating at highway speeds. Told me they didn't do it, was like that when it came in. Wanted to charge me Recently had my tires rotated, they start vibrating at highway speeds. Told me they didn't do it, was like that when it came in. Wanted to charge me $80 to balance them and wouldn't let me schedule an appointment to check them. Went to Bell tire and got it done for free. More

by scurvyskittles Verified Customer Verified Customer

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Super professional staff, confident in their product, easy to work with, service after the sale is excellent easy to work with, service after the sale is excellent More

by ML Verified Customer Verified Customer

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Service is good but you didn't reset my dashboard to the way it was and I am not able to so I have to have someone do it for me. way it was and I am not able to so I have to have someone do it for me. More

by Hurshevelyn Verified Customer Verified Customer

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They took very good care of me and this is the 2nd time i have purchased a vehicle from kia of lansing. Jeff miller is an awesome salesman. have purchased a vehicle from kia of lansing. Jeff miller is an awesome salesman. More

by jmoise85 Verified Customer Verified Customer

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The work was done in a timely manner and I was satisfied. Bla bla bla bla. Bla bla bla bla. More

by gogreen3426 Verified Customer Verified Customer

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This dealership is the best dealership , everyone is very welcoming & Staci was amazing at helping me find a car! welcoming & Staci was amazing at helping me find a car! More

by valencia Verified Customer Verified Customer

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They were willing to work with me living 3 hours away. Had to leave work early and it was almost 5:30 by the time I got there but she stayed later than 6 to get me in our new seltos. Had to leave work early and it was almost 5:30 by the time I got there but she stayed later than 6 to get me in our new seltos. More

by Fkurburski Verified Customer Verified Customer

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Efficient and timely in their actions and responses to our questions. Easy to deal with our questions. Easy to deal with More

by gkps9491 Verified Customer Verified Customer

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Friendly service and they explained things. I booked the earliest appointment, so I thought the wait would be 2 hours. After I sat in the lobby waiting, they said the workers wouldn’t be in unt I booked the earliest appointment, so I thought the wait would be 2 hours. After I sat in the lobby waiting, they said the workers wouldn’t be in until an hour later than I expected. They did offer a courtesy van. More

by Swclout Verified Customer Verified Customer

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They’ve helped me in multiple ways now seeing that I’ve been struggling. Multiple employees have came up with solutions to help me within what they’re allowed to do. been struggling. Multiple employees have came up with solutions to help me within what they’re allowed to do. More

by jennis7242 Verified Customer Verified Customer

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