We have taken 3 of our Audi’s to this dealership. All of
the staff are friendly and professional, and we feel confident taking our cars to this dealership.
the staff are friendly and professional, and we feel confident taking our cars to this dealership.
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by alkema4
Other Employees Tagged:
Alex Ortiz, Christopher Ostman, Alex Wong
Jul 02, 2020 -
Audi Riverside responded
Thank you so much for your positive review! We appreciate your business and are overjoyed that we could consistently keep your vehicles in their best condition. It is such an honor to have your confidence, and we hope to continue serving you and your automotive needs for years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Alex Wong is a very helpful person he managed my
situation perfectly and was updating me every step of the way. Great person to work with.
situation perfectly and was updating me every step of the way. Great person to work with.
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by Jose123
Other Employees Tagged:
Alex Ortiz, Alex Wong
Jul 02, 2020 -
Audi Riverside responded
Jose,
Thank you for leaving Alex this positive review! We are delighted to know that he took great care of you and kept you updated and informed throughout your visit! It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
We have leased and purchased through this dealership
multiple times and are always happy with our Audi. We appreciate how nice Syed was to work with.
multiple times and are always happy with our Audi. We appreciate how nice Syed was to work with.
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by Audi lover
Other Employees Tagged:
Syed Ali, Robert Little, George Mckenzie
Jul 02, 2020 -
Audi Riverside responded
Congratulations on your new Audi! We are so appreciative of your repeat business, and we are pleased that Syed could get you into another vehicle that you love! We wish you the safest of travels and ask that you do not hesitate to let us know how our team may serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Every time I call to have my car serviced , they take me
in right away.I don’t have to wait And as soon as I walk in they know who I am and you take care of me . Stacy Samuel , she she takes the time to ex
in right away.I don’t have to wait And as soon as I walk in they know who I am and you take care of me . Stacy Samuel , she she takes the time to explain to me and she calls me if there’s anything that needs to be done she keeps me updated she’s just a wonderful person to work with.
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by judy1970
Jun 30, 2020 -
Audi Riverside responded
Judy,
Thank you for taking the time to share this 5-star review! We are overjoyed that we could consistently make your visits as seamless as possible! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Wishing you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Stacy is my favorite SA at this dealer. I bugged with
different questions wanting different things and she always got back to me. There was a certain product I wanted that other dealerships weren’t reall
different questions wanting different things and she always got back to me. There was a certain product I wanted that other dealerships weren’t really helping with but she got it for me.
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by amanuuh
Jun 26, 2020 -
Audi Riverside responded
Thank you for leaving Stacy this excellent review! We are delighted to know that she has your confidence and that she always takes great care of you when you join us for service! She will be honored t know how greatly you value her assistance, and we will be awaiting an opportunity to serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
I have a 2008 Audi S5. Took my care in for a check engine
and epc light. They were able to find out the problem and fix it when no other dealers/shops could. Trust them with my car 100%. Alex Wong was VERY h
and epc light. They were able to find out the problem and fix it when no other dealers/shops could. Trust them with my car 100%. Alex Wong was VERY helpful and informative about my car. Made a new friend!
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by JaviG
Other Employees Tagged:
Alex Wong
Jun 26, 2020 -
Audi Riverside responded
Javi,
Thank you so much for your excellent review! Your safety is our utmost priority, and we are pleased that we could get your concerns taken care of efficiently! We are honored to have earned your confidence, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!
Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Brett is one xxxx of a good salesman when I purchased my
first A3 in April 2020. Quality customer service is number one with Brett.
first A3 in April 2020. Quality customer service is number one with Brett.
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by werewolf92392
Jun 08, 2020 -
Audi Riverside responded
Thank you for leaving Brett this positive review! We are happy to hear that he made your recent buying experience so enjoyable! We hope you have been enjoying your new Audi A3. Please let us know if there is ever anything more that Brett or the team may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Always am treated extremely well. Stacy Samuel truly
cares about the customer. The entire staff is friendly and professional. I will continue to have my Audi serviced at Walters Audi. They treat you
cares about the customer. The entire staff is friendly and professional. I will continue to have my Audi serviced at Walters Audi. They treat you like family at Walters
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by SQ5guyWH
Jun 08, 2020 -
Audi Riverside responded
Thank you so much for your amazing review! Your satisfaction is of the utmost importance to us, and we are pleased that we could consistently provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty, and we hope to serve you again and your automotive needs for many years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
I was scheduled for an appointment and before my car
wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and s
wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and she was wonderful. Excellent customer service. I am sad I do not live in the area to make this my go-to Audi dealership. Thanks, Stacy!
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by Cgibson17
May 11, 2020 -
Audi Riverside responded
Thank you for taking the time to leave us this 5-star review! Your safety and satisfaction are of the utmost importance to us, and we are overjoyed that we could make your overall service experience as seamless as possible. We wish you the best and the safest of travels. Please feel free to give us a call if there is anything more that Stacy or the team may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
70K service and chronic brake squealing on 2017 Audi Q7
As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status.
Where both Stacy and Da
As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status.
Where both Stacy and Dave Butler excelled was in helping us with a chronic problem we’ve had with the brakes on our 2017 Q7.. Audi of America hasn’t been helpful because squealing brakes aren’t a safety problem. Audi of America did send us an email that states: “We work tirelessly to help you enjoy everything about your Audi”. Well for over 60,000 miles we’ve had a chronic issue that won’t allow us to “enjoy everything about our Audi”. We’ve opened up multiple service orders requesting help on our issue because it causes us to be embarrassed that we’re driving an Audi.
I want to clearly note that Walter’s Audi in Riverside has been as helpful as possible in dealing with this issue. Both Stacy Samuel and David Butler represent the goal and mission statement set for the Audi brand.
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by Car nut
Other Employees Tagged:
David Butler
Mar 11, 2020 -
Audi Riverside responded
Thank you so much for your review! We are sorry to hear that Audi of America hasn't been very helpful but we are very happy to hear that both Stacy and Dave could be of great assistance to you. It is always a pleasure to work with you as well, and we hope to continue serving you and your automotive needs for many years to come! If you have any questions please feel free to call me at the number below.
David Butler
Service Manager
Walter's Audi
951-552-2320