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575 Reviews of Stacy Samuel
July 01, 2020
Alex Wong is a very helpful person he managed my situation perfectly and was updating me every step of the way. Great person to work with. situation perfectly and was updating me every step of the way. Great person to work with. More
by Jose123
Other Employees Tagged: Alex Ortiz, Alex Wong
June 30, 2020
We have leased and purchased through this dealership multiple times and are always happy with our Audi. We appreciate how nice Syed was to work with. multiple times and are always happy with our Audi. We appreciate how nice Syed was to work with. More
by Audi lover
Other Employees Tagged: Syed Ali, Robert Little, George Mckenzie
June 29, 2020
Every time I call to have my car serviced , they take me in right away.I don’t have to wait And as soon as I walk in they know who I am and you take care of me . Stacy Samuel , she she takes the time to ex in right away.I don’t have to wait And as soon as I walk in they know who I am and you take care of me . Stacy Samuel , she she takes the time to explain to me and she calls me if there’s anything that needs to be done she keeps me updated she’s just a wonderful person to work with. More
by judy1970
June 25, 2020
Stacy is my favorite SA at this dealer. I bugged with different questions wanting different things and she always got back to me. There was a certain product I wanted that other dealerships weren’t reall different questions wanting different things and she always got back to me. There was a certain product I wanted that other dealerships weren’t really helping with but she got it for me. More
by amanuuh
June 24, 2020
I have a 2008 Audi S5. Took my care in for a check engine and epc light. They were able to find out the problem and fix it when no other dealers/shops could. Trust them with my car 100%. Alex Wong was VERY h and epc light. They were able to find out the problem and fix it when no other dealers/shops could. Trust them with my car 100%. Alex Wong was VERY helpful and informative about my car. Made a new friend! More
by JaviG
Other Employees Tagged: Alex Wong
June 06, 2020
Brett is one xxxx of a good salesman when I purchased my first A3 in April 2020. Quality customer service is number one with Brett. first A3 in April 2020. Quality customer service is number one with Brett. More
by werewolf92392
Other Employees Tagged: Kevin Bolden
June 04, 2020
Always am treated extremely well. Stacy Samuel truly cares about the customer. The entire staff is friendly and professional. I will continue to have my Audi serviced at Walters Audi. They treat you cares about the customer. The entire staff is friendly and professional. I will continue to have my Audi serviced at Walters Audi. They treat you like family at Walters More
by SQ5guyWH
May 08, 2020
I was scheduled for an appointment and before my car wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and s wouldn’t start. The audi dealership was very helpful. They got me the # for the tow and followed-up when my car arrived. Stacy Samuel helped me and she was wonderful. Excellent customer service. I am sad I do not live in the area to make this my go-to Audi dealership. Thanks, Stacy! More
by Cgibson17
March 10, 2020
70K service and chronic brake squealing on 2017 Audi Q7 As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status. Where both Stacy and Da As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status. Where both Stacy and Dave Butler excelled was in helping us with a chronic problem we’ve had with the brakes on our 2017 Q7.. Audi of America hasn’t been helpful because squealing brakes aren’t a safety problem. Audi of America did send us an email that states: “We work tirelessly to help you enjoy everything about your Audi”. Well for over 60,000 miles we’ve had a chronic issue that won’t allow us to “enjoy everything about our Audi”. We’ve opened up multiple service orders requesting help on our issue because it causes us to be embarrassed that we’re driving an Audi. I want to clearly note that Walter’s Audi in Riverside has been as helpful as possible in dealing with this issue. Both Stacy Samuel and David Butler represent the goal and mission statement set for the Audi brand. More
by Car nut
Other Employees Tagged: David Butler
February 22, 2020
Very efficient and knowledgeable. Excellent communication. Complete review of work needed and cost, and choices with how to proceed. Stacy Samuel is one of the best service managers I have ev communication. Complete review of work needed and cost, and choices with how to proceed. Stacy Samuel is one of the best service managers I have ever worked with. She needs a large raise....... More
by lee.ounanian
