Replaced beloved 2006 A4 with 2018 Q3
It was hard to part with my old Audi. Ryan Gonzales was patient helpful and we got a good option for us. Hadn’t really considered the Q3 but Ryan took
It was hard to part with my old Audi. Ryan Gonzales was patient helpful and we got a good option for us. Hadn’t really considered the Q3 but Ryan took the time and showed us several vehicles over a couple of days.
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by PAK
Other Employees Tagged:
Ryan Gonzalez, Robert Little
Feb 10, 2020 -
Audi Riverside responded
Congratulations on your new vehicle! We are overjoyed that we had the opportunity to assist you with this special purchase, and that Ryan could guide you to the perfect vehicle! We can't wait for you to enjoy your new Audi Q3. Please let us know if there is ever anything more that Ryan or the team may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
We had a great smooth & easy experience at Walters Audi
when we purchased our Q5 from Ryan Gonzalez! We would recommend this Dealer & Sales Rep to our friends & family!
when we purchased our Q5 from Ryan Gonzalez! We would recommend this Dealer & Sales Rep to our friends & family!
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by Stephenduarte
Other Employees Tagged:
Andy Bartoli, Ryan Gonzalez, Eric Lafever
Feb 10, 2020 -
Audi Riverside responded
Stephen,
Congratulations on your new Audi Q5! We are happy to hear that your buying process was so smooth and hassle-free, and we are proud that Ryan's service earned your kind recommendation! We wish you safe travels- on behalf of him and the entire team, and we look forward to an opportunity to work with you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
You hope for great service..and you receive perfect service!
Alex Wong was my service advisor; I've dealt with a few of the advisors now. Top notch, I highly recommend this dealership and their staff for all yo
Alex Wong was my service advisor; I've dealt with a few of the advisors now. Top notch, I highly recommend this dealership and their staff for all your Audi needs from sales to service and parts.
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by mjh
Other Employees Tagged:
Alex Wong
Jan 15, 2020 -
Audi Riverside responded
Mark,
Thank you so much for your excellent review and recommendation! Providing top-quality service is so important to us, and we are thrilled to know that our efforts always meet your satisfaction. We are so proud to have your confidence, and we look forward to continuing to serve you and your automotive needs in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Stacy Samuel at the Walter's Audi is amazing, her
customer service is top notch. I can in for a leaking water pump, they put me in a courtesy vehicle and had my car ready by the end of the day.
E
customer service is top notch. I can in for a leaking water pump, they put me in a courtesy vehicle and had my car ready by the end of the day.
Edna b
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by Edna b
Jan 10, 2020 -
Audi Riverside responded
Edna,
Thank you for leaving Stacy this very kind review! We are delighted to know that she has your confidence, and that she took great care of you and your automotive needs throughout your recent visit. We wish you safe travels and ask that you do not hesitate to let us know if there is anything more that we may help you with in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Brought in my car for service. Stacy was professional,
attentive, respectful, and overall had a great and pleasant atmosphere.
The service was flow less. Everything was done in timely manner. Had a lo
attentive, respectful, and overall had a great and pleasant atmosphere.
The service was flow less. Everything was done in timely manner. Had a loaner vehicle.
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by MT1983
Jan 08, 2020 -
Audi Riverside responded
Thank you for leaving Stacy this excellent review! We are happy to hear that she took great care of you and got your service completed- seamlessly and efficiently. We greatly appreciate the opportunity to serve you, and we hope to see you again the next time you are in need of automotive service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Great customer service by Stacy in service
Stacy in service is always been so wonderful and accommodating whenever I've had to bring my car in.
Her customer service skills are excellent.
Stacy in service is always been so wonderful and accommodating whenever I've had to bring my car in.
Her customer service skills are excellent.
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by SLT8963
Jan 07, 2020 -
Audi Riverside responded
Thank you for leaving Stacy this very kind review! We are delighted to know that she always provides you with the quality service that you so much deserve. We wish you safe travels and look forward to continue serving you and your automotive needs in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Once again I’m impressed with Walters Audi. Shout out to
Stacy Samuel for her excellent customer care. She kept me updated throughout the entire service process. Pleased that my transmission was replaced be
Stacy Samuel for her excellent customer care. She kept me updated throughout the entire service process. Pleased that my transmission was replaced before the anticipated date and returned in impeccable condition. No hesitation in recommending Walter’s Audi. Thanks again Stacy!
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by Katherese12
Dec 31, 2019 -
Audi Riverside responded
Kara,
Thank you for sharing this excellent feedback! We are overjoyed that Stacy could get your vehicular needs taken care of- thoroughly and efficiently, and we are happy to hear that she kept you well-informed throughout the entirety of the process. It is our goal to ensure that our customers' experiences are as seamless as possible. Please let us know how Stacy and the team may be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Walter's Audi offers the Best Service!
Michael Longridge at Walter's Audi was excellent, explaining exactly what work was done and the color coding results of the thorough inspection. My e
Michael Longridge at Walter's Audi was excellent, explaining exactly what work was done and the color coding results of the thorough inspection. My experience at other dealerships made me cynical and weary of car dealerships, but Michael and the staff at Walter's are the best! They are professional and friendly and seem genuinely happy to be working there and helping customers.
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by guilia
Other Employees Tagged:
Mike Longridge
Dec 30, 2019 -
Audi Riverside responded
Guilia,
Thank you for leaving us this wonderful review! We always aim to ensure that our customers' experiences are as exceptional as possible, and we are overjoyed that the quality of our service met your satisfaction. It certainly is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Excellent service. Its always been a place where they
treat you like family and communication from the team grain Walters Audi is always great. Thank you
treat you like family and communication from the team grain Walters Audi is always great. Thank you
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by Jorgesk24
Other Employees Tagged:
Alex Ortiz
Dec 17, 2019 -
Audi Riverside responded
Jorge,
Providing top-quality service is so important to us, and we are proud that our efforts consistently meet your satisfaction. We appreciate you leaving us this wonderful review, and we look forward to continue serving you and your automotive needs in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager
Joshua Vigil was an absolute pleasure to work with and an
impressive young man! Thanks so much for all of your help and support!! My wife also received excellent service and words of encouragement from Sta
impressive young man! Thanks so much for all of your help and support!! My wife also received excellent service and words of encouragement from Stacy Samuel in the service department.
We’re thrilled to be part of the Audi family again!
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by john_romanojr
Other Employees Tagged:
Joshua Vigil
Dec 02, 2019 -
Audi Riverside responded
John,
We are equally as thrilled that you decided to buy Audi, and we are overjoyed that our team could offer you the quality purchasing experience that you so much deserve. It is our pleasure to serve you in any way possible. Please drive safely, and don't hesitate to let us know how we may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jon Kienle - General Manager