Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 19

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

Write a Review

575 Reviews of Stacy Samuel

February 09, 2020

Dealership Rating
Employee Rating

Replaced beloved 2006 A4 with 2018 Q3 It was hard to part with my old Audi. Ryan Gonzales was patient helpful and we got a good option for us. Hadn’t really considered the Q3 but Ryan took More

by PAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gonzalez, Robert Little

Feb 10, 2020

Audi Riverside responded

Congratulations on your new vehicle! We are overjoyed that we had the opportunity to assist you with this special purchase, and that Ryan could guide you to the perfect vehicle! We can't wait for you to enjoy your new Audi Q3. Please let us know if there is ever anything more that Ryan or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

February 08, 2020

Dealership Rating
Employee Rating

We had a great smooth & easy experience at Walters Audi when we purchased our Q5 from Ryan Gonzalez! We would recommend this Dealer & Sales Rep to our friends & family! More

by Stephenduarte
Recommend Dealer
Yes

Other Employees Tagged: Andy Bartoli, Ryan Gonzalez, Eric Lafever

Feb 10, 2020

Audi Riverside responded

Stephen, Congratulations on your new Audi Q5! We are happy to hear that your buying process was so smooth and hassle-free, and we are proud that Ryan's service earned your kind recommendation! We wish you safe travels- on behalf of him and the entire team, and we look forward to an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 14, 2020

Dealership Rating
Employee Rating

You hope for great service..and you receive perfect service! Alex Wong was my service advisor; I've dealt with a few of the advisors now. Top notch, I highly recommend this dealership and their staff for all yo More

by mjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wong

Jan 15, 2020

Audi Riverside responded

Mark, Thank you so much for your excellent review and recommendation! Providing top-quality service is so important to us, and we are thrilled to know that our efforts always meet your satisfaction. We are so proud to have your confidence, and we look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 09, 2020

Dealership Rating
Employee Rating

Stacy Samuel at the Walter's Audi is amazing, her customer service is top notch. I can in for a leaking water pump, they put me in a courtesy vehicle and had my car ready by the end of the day. E More

by Edna b
Recommend Dealer
Yes
Jan 10, 2020

Audi Riverside responded

Edna, Thank you for leaving Stacy this very kind review! We are delighted to know that she has your confidence, and that she took great care of you and your automotive needs throughout your recent visit. We wish you safe travels and ask that you do not hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 07, 2020

Dealership Rating
Employee Rating

Brought in my car for service. Stacy was professional, attentive, respectful, and overall had a great and pleasant atmosphere. The service was flow less. Everything was done in timely manner. Had a lo More

by MT1983
Recommend Dealer
Yes
Jan 08, 2020

Audi Riverside responded

Thank you for leaving Stacy this excellent review! We are happy to hear that she took great care of you and got your service completed- seamlessly and efficiently. We greatly appreciate the opportunity to serve you, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

January 06, 2020

Dealership Rating
Employee Rating

Great customer service by Stacy in service Stacy in service is always been so wonderful and accommodating whenever I've had to bring my car in. Her customer service skills are excellent. More

by SLT8963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2020

Audi Riverside responded

Thank you for leaving Stacy this very kind review! We are delighted to know that she always provides you with the quality service that you so much deserve. We wish you safe travels and look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 30, 2019

Dealership Rating
Employee Rating

Once again I’m impressed with Walters Audi. Shout out to Stacy Samuel for her excellent customer care. She kept me updated throughout the entire service process. Pleased that my transmission was replaced be More

by Katherese12
Recommend Dealer
Yes
Dec 31, 2019

Audi Riverside responded

Kara, Thank you for sharing this excellent feedback! We are overjoyed that Stacy could get your vehicular needs taken care of- thoroughly and efficiently, and we are happy to hear that she kept you well-informed throughout the entirety of the process. It is our goal to ensure that our customers' experiences are as seamless as possible. Please let us know how Stacy and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 28, 2019

Dealership Rating
Employee Rating

Walter's Audi offers the Best Service! Michael Longridge at Walter's Audi was excellent, explaining exactly what work was done and the color coding results of the thorough inspection. My e More

by guilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Longridge

Dec 30, 2019

Audi Riverside responded

Guilia, Thank you for leaving us this wonderful review! We always aim to ensure that our customers' experiences are as exceptional as possible, and we are overjoyed that the quality of our service met your satisfaction. It certainly is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

December 16, 2019

Dealership Rating
Employee Rating

Excellent service. Its always been a place where they treat you like family and communication from the team grain Walters Audi is always great. Thank you More

by Jorgesk24
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz

Dec 17, 2019

Audi Riverside responded

Jorge, Providing top-quality service is so important to us, and we are proud that our efforts consistently meet your satisfaction. We appreciate you leaving us this wonderful review, and we look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

November 29, 2019

Dealership Rating
Employee Rating

Joshua Vigil was an absolute pleasure to work with and an impressive young man! Thanks so much for all of your help and support!! My wife also received excellent service and words of encouragement from Sta More

by john_romanojr
Recommend Dealer
Yes

Other Employees Tagged: Joshua Vigil

Dec 02, 2019

Audi Riverside responded

John, We are equally as thrilled that you decided to buy Audi, and we are overjoyed that our team could offer you the quality purchasing experience that you so much deserve. It is our pleasure to serve you in any way possible. Please drive safely, and don't hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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