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575 Reviews of Stacy Samuel
October 01, 2019
Great experience getting an alignment for our Q7 I had a good experience when I called and scheduled an alignment. My service rep Michael Longridge took care of the paperwork quickly and got me the I had a good experience when I called and scheduled an alignment. My service rep Michael Longridge took care of the paperwork quickly and got me the loaner car to I could continue on with my appointments without delay. When my car was ready, Mike called me and let me know it could be picked up. Everything was going smoothly when I was getting ready to leave my house to drive and pick-up our car the next day. When I went into the garage, I realized my water heater was leaking. Because that needed to be tended to right away, I called Mike and told him I would be about 4 hours late. He said no problem and thanks for the call. When I arrived later in the day, my Q7 was outside and ready for pick-up. I talked to Mike, he asked about the water heater and we completed the paperwork. I enjoy all the service reps I've worked with (Alex, Mike and Stacy). Fine team of people who make me feel like I have a relationship. More
by Car nut
Other Employees Tagged: Mike Longridge, Alex Wong
September 26, 2019
Great Service and Great Staff. Alex Ortiz is always a pleasure to work with and always go beyond what is expected to accommodate and help me. Alex Wong and Stacy Sa and Great Staff. Alex Ortiz is always a pleasure to work with and always go beyond what is expected to accommodate and help me. Alex Wong and Stacy Samuel do a great job. This is why I go out of me way driving from OC because of the excellent service I receive each time from the service department. They make it easy for me to drop off and pick up my car and update me if there are any delays. I highly recommend there service department. More
by Edlt
Other Employees Tagged: Alex Ortiz, Alex Wong
September 26, 2019
Excellent customer service Stacy Samuel has always gone above and beyond when it comes getting my car serviced at Walter’s Audi. She always makes me feel welcomed. Stacy Samuel has always gone above and beyond when it comes getting my car serviced at Walter’s Audi. She always makes me feel welcomed. More
by Carol
Other Employees Tagged: Alex Ortiz, Alex Wong
September 24, 2019
Always above par I’m always greeted immediately when I come in for service. Stacey Samuel always has a smile and answers for any questions I may have. I’m always greeted immediately when I come in for service. Stacey Samuel always has a smile and answers for any questions I may have. More
by Lisa
September 12, 2019
Awesome and friendly service I love this guy. Had an anxiety ridden week and his welcoming friendliness was heartwarming. Thank you Michael Longridge! Also A++ for complimentary I love this guy. Had an anxiety ridden week and his welcoming friendliness was heartwarming. Thank you Michael Longridge! Also A++ for complimentary carwash and service check. Thank again Mr. Longridge :) More
by Jcamp024
Other Employees Tagged: Mike Longridge
August 30, 2019
Smooth and easy! The service center is constantly fast, friendly and thorough. Stacy keeps updated and always covers my transportation. If you decide to wait for your The service center is constantly fast, friendly and thorough. Stacy keeps updated and always covers my transportation. If you decide to wait for your vehicle they provide a variety of refreshments and a comfortable waiting area. More
by Mo
August 26, 2019
Stacy Samuel's is the best service advisor I drive 70 miles to have my car serviced at Walter's Audi. Stacy Samuel's is very professional and knows the product. she always communicates with you I drive 70 miles to have my car serviced at Walter's Audi. Stacy Samuel's is very professional and knows the product. she always communicates with you , you never have to call her. The technicians and Brian Finn always get it fixed right the first time. More
by bobjo
Other Employees Tagged: Brian Finn
August 26, 2019
Stacy is great! We took our Audi in for service. Stacy Samuel was super friendly & helpful. And we received service quickly & had a loaner & were out the door within We took our Audi in for service. Stacy Samuel was super friendly & helpful. And we received service quickly & had a loaner & were out the door within 15 minutes of showing up. More
by jrob2
August 15, 2019
Audi service Staff was friendly and efficient. Took their time explaining what needed to be done and did the service I needed in a timely manner. Very pleased with Staff was friendly and efficient. Took their time explaining what needed to be done and did the service I needed in a timely manner. Very pleased with the service I received. More
by Tom935
July 31, 2019
Outstanding service I highly recommend Stacy at Walters Audi in the service department . I’ve been dealing with Stacy for 10+years . She is always professional and goes a I highly recommend Stacy at Walters Audi in the service department . I’ve been dealing with Stacy for 10+years . She is always professional and goes above and beyond. Because of Stacy this is our fourth Audi we are definitely staying in the Audi family . More
by M.Grau
