Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 22

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
576 Reviews
5.0

576 Reviews

Write a Review

576 Reviews of Stacy Samuel

July 31, 2019

Dealership Rating
Employee Rating

Outstanding service I highly recommend Stacy at Walters Audi in the service department . I’ve been dealing with Stacy for 10+years . She is always professional and goes a More

by M.Grau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2019

Audi Riverside responded

Thank you for taking the time to leave Stacy this kind review and recommendation! It is a pleasure to know that she has your confidence, and that she consistently goes above and beyond to ensure your full satisfaction. We feel so fortunate to have your loyalty, and we look forward to continuing to serve you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 30, 2019

Dealership Rating
Employee Rating

Service review My Audi Q7 went in for a 35,000 check. Stacy Samuel called to let me know that while checking my car they recommended new front brakes and rotors. I a More

by Car lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2019

Audi Riverside responded

Thank you for sharing this wonderful review! We are delighted to hear that Stacy has your confidence, and that she always takes exceptional care of you throughout each of your visits. It is our goal to ensure that our customers' experiences are as seamless as possible, and we are certain that Stacy will continue to do just that in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 27, 2019

Dealership Rating
Employee Rating

Great Service Alex Ortiz is awesome. Always willing to go above and beyond to help customers. Walter's may not always be the cheapest but their staff is great. T More

by Audi owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz

Jul 30, 2019

Audi Riverside responded

Thank you for leaving Alex and the team this wonderful review! We are overjoyed that the quality and efficiency of our work consistently meet your satisfaction. It is our pleasure to serve you, and we will certainly continue to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 23, 2019

Dealership Rating
Employee Rating

Always positive and supportive Stacey Samuel did an outstanding job of booking and getting my accident repair work done in an efficient and timely manner. Price and time estimate we More

by Sandy789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Audi Riverside responded

Sandy, Thank you for your positive feedback! We are glad that we could be of assistance to you, and that Stacy ensured that your vehicle was cared for- with both quality and efficiency. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 09, 2019

Dealership Rating
Employee Rating

Happy with my sevice The work was accomplished quickly and professionally. Stacey got me in and out as promised so I could keep an appointment and kept me advised regardi More

by Geomedak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

Audi Riverside responded

Thank you so much for your 5-star review! We are happy to hear that your recent service was completed as seamlessly and efficiently as promised! It is our pleasure to serve you, and we look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 08, 2019

Dealership Rating
Employee Rating

See Stacy She has been there a long time and is on top of her game. Honest, caring, talkative, well rounded. Ensures she confirms all details prior to releasing More

by Millertb16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Audi Riverside responded

Thank you for leaving Stacy this great review! She undoubtedly is a valuable asset to our team, and it is wonderful to know that she has your confidence. We are certain that she will continue to provide you with the same transparent and reliable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 02, 2019

Dealership Rating
Employee Rating

Very good as always Stacy has been great to work with. She is always quick to respond and has a great personality. I would recommend your dealership to anyone with an Au More

by Tony43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Audi Riverside responded

Tony, Thank you so much for your recommendation! We are pleased to hear that Stacy consistently provides you top-notch service, and that your recent experience working with her was no exception. We wish you safe travels and hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

July 02, 2019

Dealership Rating
Employee Rating

Alex Wong's support on piston replacement service. Alex Wong at Walters Audi provided quality, attentive support in the diagnosis and recommended piston replacement for the oil consumption issue on my More

by alderems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz, Alex Wong

Jul 03, 2019

Audi Riverside responded

Thank you for taking the time to share this positive feedback! It is a pleasure to hear that Alex took good care of both you and your vehicular needs throughout your recent visit. Providing quality service is what we aim for, and we look forward to doing so again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 26, 2019

Dealership Rating
Employee Rating

Seamless Service I brought my car in for routine service, my service representative was very friendly, efficient, and understands customer service. I was very pleased. More

by teedub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Audi Riverside responded

Thank you for letting us know that your recent service visit was smooth and efficient! We are proud that your experience exceeded your expectations, and we hope that you continue to confide in our dealership for each of your future service needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

June 15, 2019

Dealership Rating
Employee Rating

Outstanding Service Stacy Samuel is outstanding. She knew how to fix the difficulty I was having in programing the Home Link garage door opener on my brand new Q7. I wa More

by wp2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2019

Audi Riverside responded

Thank you so much for your excellent 5-star review! We are overjoyed that Stacy could seamlessly get your issue resolved. If there is anything more that she or the team may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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