575 Reviews of Stacy Samuel
May 17, 2019
Best Customer Service! I can't speak highly enough about Stacy Samuel. Her attentiveness and caring, throughout the entire process of having my vehicle repaired, was outstan I can't speak highly enough about Stacy Samuel. Her attentiveness and caring, throughout the entire process of having my vehicle repaired, was outstanding. I have not had any other dealer experiences like you get when you are at Walter's Audi, in Riverside. With Stacey there I'm sure I will always have a 5 star experience. More
May 16, 2019
No Appointment Service This is my second Audi from Walters. One of the main reasons is Stacey Samuel. I just brought my A5 Sportback for its first service on a Monday mornin This is my second Audi from Walters. One of the main reasons is Stacey Samuel. I just brought my A5 Sportback for its first service on a Monday morning with no appointment. Stacey greatest me at the door and my car was done by lunch! More
May 16, 2019
Quick turn around Stacey had me in and out of the service dept. with a loaner car in no time. She greeted me at pick up and Mike got me out of the service efficiently a Stacey had me in and out of the service dept. with a loaner car in no time. She greeted me at pick up and Mike got me out of the service efficiently at pick up More
Other Employees Tagged: Mike Longridge
May 15, 2019
Routine Service Stacy Samuel welcomed me, took care of me, my car and even got me a Uber ride back and forth to work. She was very accommodating and friendly. It al Stacy Samuel welcomed me, took care of me, my car and even got me a Uber ride back and forth to work. She was very accommodating and friendly. It always a nice touch when they remember you by name, make friendly conversation and get the job done. Stacy did just that! She even gave me her direct number, so I can be sure to work with her every time I need assistance. Thanks Stacy - You rock!!! More
May 14, 2019
Stacy Samuels: The lifesaver! My car had a vibration during idling. I called Stacy and she had me take my car in. Once I turn my car over to her, I don't have to be concerned anymo My car had a vibration during idling. I called Stacy and she had me take my car in. Once I turn my car over to her, I don't have to be concerned anymore: She will handle it all. I feel completely confident and comfortable with her as my service writer. She keeps in touch with me, and Ibalways know what is happening with my car. No surprises. More
May 09, 2019
Stacy is the Best Just had my S5 serviced and some repairs done at Walter's with Stacy Samuel. They did great work and I really felt that Stacy took care of me. She is Just had my S5 serviced and some repairs done at Walter's with Stacy Samuel. They did great work and I really felt that Stacy took care of me. She is honest and straightforward, and she looks after her customers. Would recommend. More
May 01, 2019
Air Bag Service I would like to express my appreciation for the fine service afforded to me by Stacy Samuel. She was instrumental in getting my air bag fixed on the I would like to express my appreciation for the fine service afforded to me by Stacy Samuel. She was instrumental in getting my air bag fixed on the spot. She showed great customer care in solving my problem in the least possible;e time. Her professionalism is to be commended at the highest level. I would be proud to deal with this Dealership for any future needs Vincent Flowers More
April 29, 2019
Service to my vehicle. My visit to Walter's Audi two weeks ago for service to my Audi was very satisfactory. My service person was Stacy Samuel who helped me and prepared th My visit to Walter's Audi two weeks ago for service to my Audi was very satisfactory. My service person was Stacy Samuel who helped me and prepared the paperwork. She was very professional, knowledge, and helpful. The service for my car took several hours and I was offered transportation from Walter's Audi to my home and back. I would like to say thanks to Stacy Samuel for a very fine job. More
April 29, 2019
Excellent Service and Very Welcoming Atmosphere I took my vehicle in because I needed to have a side-view mirror replaced( the glass had de-laminated). I called to make an appointment with Stacy Sam I took my vehicle in because I needed to have a side-view mirror replaced( the glass had de-laminated). I called to make an appointment with Stacy Samuel and I was booked to be seen the next day. The ease of scheduling an appointment over the phone was excellent. When I arrived the next day, I was greeted with open arms by Stacy and she assured me that the service will be quick. As soon as I handed my keys over it seemed that no more than fifteen minutes had passed before I was given my keys back and my service was finished. The quality of work was excellent and the atmosphere at Walter's Audi is always incredible. I highly recommend working with Stacy, she makes you feel right at home at Walter's Audi and makes sure you have the best quality of service. More
April 22, 2019
Great Personal Service I took my vehicle in for a 55K service and a recall. Stacy Samuel met me as I drove in.The estimate was quickly written up. She provided a loner car I took my vehicle in for a 55K service and a recall. Stacy Samuel met me as I drove in.The estimate was quickly written up. She provided a loner car for the morning. My vehicle was actually ready early. It was spotless. I was exceedingly pleased both the quality of work and how well I was treated. More

