Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 24

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

Write a Review

575 Reviews of Stacy Samuel

May 17, 2019

Dealership Rating
Employee Rating

Best Customer Service! I can't speak highly enough about Stacy Samuel. Her attentiveness and caring, throughout the entire process of having my vehicle repaired, was outstan More

by Elena1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Audi Riverside responded

Hi Elena, Thank you so much for leaving Stacy this wonderful review! It is a pleasure to hear how confident you are in her service, and we are pleased to know that she consistently takes such good care of you and your vehicular needs. She will be so honored by your kind words, and we are certain that she will continue to provide you with the same exceptional service for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 16, 2019

Dealership Rating
Employee Rating

No Appointment Service This is my second Audi from Walters. One of the main reasons is Stacey Samuel. I just brought my A5 Sportback for its first service on a Monday mornin More

by Gbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2019

Audi Riverside responded

Thank you for leaving Stacy this wonderful review! It is a pleasure to know that she has your confidence, and that she consistently provides you and your vehicle with efficient service. She will be so delighted to hear of your kind words, and we are certain that she will continue to take exceptional care of you and each of your automotive needs. Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 16, 2019

Dealership Rating
Employee Rating

Quick turn around Stacey had me in and out of the service dept. with a loaner car in no time. She greeted me at pick up and Mike got me out of the service efficiently a More

by MichaelStong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Longridge

May 17, 2019

Audi Riverside responded

Hi Michael, We are happy to hear that Stacey and Mike ensured that your visit was efficient- from start to finish. We appreciate you taking the time to share this great feedback, and we hope to see you again when your vehicle is ready for its next service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 15, 2019

Dealership Rating
Employee Rating

Routine Service Stacy Samuel welcomed me, took care of me, my car and even got me a Uber ride back and forth to work. She was very accommodating and friendly. It al More

by TrissaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2019

Audi Riverside responded

Hi Trissa, Thank you so much for taking the time to share this feedback! We are happy to hear that Stacy took good care of you- from start to finish, and that every aspect of her service met your satisfaction. Please do not hesitate to reach out if there is anything more that she or the team may help you with in the future. We look forward to working with you again when you are ready for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 14, 2019

Dealership Rating
Employee Rating

Stacy Samuels: The lifesaver! My car had a vibration during idling. I called Stacy and she had me take my car in. Once I turn my car over to her, I don't have to be concerned anymo More

by Amelya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2019

Audi Riverside responded

Thank you for leaving Stacy this very kind review! It is a pleasure to hear how confident you are in her service, and we are so delighted that she consistently ensures that you and your vehicular needs are thoroughly taken care of. Quality service is what we aim for, and we are certain that she will continue to provide you with such in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 09, 2019

Dealership Rating
Employee Rating

Stacy is the Best Just had my S5 serviced and some repairs done at Walter's with Stacy Samuel. They did great work and I really felt that Stacy took care of me. She is More

by VroomVroom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 10, 2019

Audi Riverside responded

Thank you for your recommendation! We are happy to hear that Stacy took good care of you and your vehicle throughout your recent visit. Offering quality service is what we aim for, and we look forward to continuing to provide you with such in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

May 01, 2019

Dealership Rating
Employee Rating

Air Bag Service I would like to express my appreciation for the fine service afforded to me by Stacy Samuel. She was instrumental in getting my air bag fixed on the More

by MiltRand7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2019

Audi Riverside responded

Hi Vincent, Thank you for taking the time to share this excellent feedback. At Walter's Audi, we value our customers' safety above all, and it is wonderful to hear that Stacy was so efficient in getting your vehicular issue taken care of. Please don't hesitate to let us know if there is ever anything more we may help you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 29, 2019

Dealership Rating
Employee Rating

Service to my vehicle. My visit to Walter's Audi two weeks ago for service to my Audi was very satisfactory. My service person was Stacy Samuel who helped me and prepared th More

by audicar,777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Audi Riverside responded

Thank you so much for your excellent feedback! We are happy to hear that Stacy took good care of you throughout your recent service visit, as we aim to ensure that our customers' experiences are as seamless as possible. We wish you safe travels and look forward to continuing to provide you with quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 29, 2019

Dealership Rating
Employee Rating

Excellent Service and Very Welcoming Atmosphere I took my vehicle in because I needed to have a side-view mirror replaced( the glass had de-laminated). I called to make an appointment with Stacy Sam More

by AshleyRWilliams#24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Audi Riverside responded

Hi Ashley, Thank you so much for sharing this wonderful feedback and recommendation! We are so delighted that Stacy was seamlessly and efficiently able to get your vehicular needs taken care of. Providing quality service is so important to us, and we are overjoyed that our efforts met your contentment. Please let us know how we may serve you again in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

April 22, 2019

Dealership Rating
Employee Rating

Great Personal Service I took my vehicle in for a 55K service and a recall. Stacy Samuel met me as I drove in.The estimate was quickly written up. She provided a loner car More

by John Saltmarsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019

Audi Riverside responded

Hi John, Thank you for taking the time to share this positive feedback. It is a pleasure to hear that Stacy took good care of you, and we are overjoyed that the quality and efficiency of our service met your satisfaction. We aim to ensure that our guests' experiences are as positive as possible, and we look forward to doing so again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jon Kienle - General Manager

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