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576 Reviews of Stacy Samuel
April 22, 2019
Great Personal Service I took my vehicle in for a 55K service and a recall. Stacy Samuel met me as I drove in.The estimate was quickly written up. She provided a loner car I took my vehicle in for a 55K service and a recall. Stacy Samuel met me as I drove in.The estimate was quickly written up. She provided a loner car for the morning. My vehicle was actually ready early. It was spotless. I was exceedingly pleased both the quality of work and how well I was treated. More
by John Saltmarsh
April 18, 2019
Good service with awesome staff Walters dealership was excellent. Stacey was great. Friendly, kept me informed and my was serviced and the recalls were completed. Very appreciative o Walters dealership was excellent. Stacey was great. Friendly, kept me informed and my was serviced and the recalls were completed. Very appreciative of the experience. More
by allan.emby
April 16, 2019
Service Stacy was great to work with Easy in and out Stacy explained details and was very satisfied with her service. I would highly recommend working with St Stacy was great to work with Easy in and out Stacy explained details and was very satisfied with her service. I would highly recommend working with Stacy More
by Stevo
April 11, 2019
Best service writer ever!!! Stacy Samuel is an outstanding service writer! I texted her ahead to let her know that I wanted to bring in my car to have the recall issue addressed. Stacy Samuel is an outstanding service writer! I texted her ahead to let her know that I wanted to bring in my car to have the recall issue addressed. But, I had a stipulation: I wanted to have a 2019 A6 for a loaner. The first great thing is that she called me within the hour, told me the date and time to bring in the car, and when I arrived, she treated me like no one else in the world existed but me. She was her usual courteous and informative self. She told me an approximation of when my car would be finished and exactly what was being done. ( Folks take their cars personally, so you have to go above and beyond the call of duty when explaining the "surgical procedure " being performed on their child, ah, car) Anyway, she made me feel comfortable and then put the icing on the cake and made sure that the loaner car was a 2019 A6!! Oh, I was a happy loaner car driver!! Stacy is always thorough and aiming to please. I appreciate her more that a review could explain. More
by Amelya
Other Employees Tagged: Jon Kienle, Amber,
April 01, 2019
Exceptional Service Walter’s Audi service team is exceptional. Specifically, Stacy Samuel, and her dedication to service excellence. I’ve been a customer of Walter’s Audi Walter’s Audi service team is exceptional. Specifically, Stacy Samuel, and her dedication to service excellence. I’ve been a customer of Walter’s Audi since my purchase of a Q7 in 2017 and again with the lease of my A5. Every touchpoint, from sales to follow up service, is that of excellence. I look forward to future service and will definitely be referring friends and family. More
by Cecelia
Other Employees Tagged: Syed Ali
March 29, 2019
Exceptional service from Stacy Samuel Even though this was my first visit to the service department, Stacy Samuel greeted me like an old friend. Visits to the service center aren't always Even though this was my first visit to the service department, Stacy Samuel greeted me like an old friend. Visits to the service center aren't always fun but Stacy ensured that the process was smooth and efficient without being cold and impersonal. My car was ready when promised and the work was flawless. Audi also went above and beyond in helping us deal with a discontinued model of tire. I highly recommend Stacy Samuel and Walter's Audi! More
by M@xpower59
March 28, 2019
Stacy Samuel is Amazing! Stacy Samuel is very professional and knows how to do her job incredibly well. Her caring and supportive assistance make taking my car in for service, Stacy Samuel is very professional and knows how to do her job incredibly well. Her caring and supportive assistance make taking my car in for service, very easy. She is easily the finest person I've had help me with my vehicle ever, and is a very valuable asset to the dealership. More
by Elena1213
March 23, 2019
Awesome maintenance support Stacey is phenomenal and provide timely, accurate and efficient support. Stacey always keeps up informed on the progress of repair and explains work Stacey is phenomenal and provide timely, accurate and efficient support. Stacey always keeps up informed on the progress of repair and explains work performed. We enjoy our vehicles serviced at the Walters. More
by Dieseldriver
March 22, 2019
First Service for Q5 Stacy Samuel provided wonderful customer service. I waited in the lobby and was able to get some work done by taking advantage of the Wi-Fi and outsta Stacy Samuel provided wonderful customer service. I waited in the lobby and was able to get some work done by taking advantage of the Wi-Fi and outstanding coffee. It was as pain free as a dealer service could be. More
by Stephan
March 22, 2019
Great customer service Stacy is always so helpful and professional. She takes great pride in providing great service to her customers and follows through on her word. Couldn Stacy is always so helpful and professional. She takes great pride in providing great service to her customers and follows through on her word. Couldn’t as for better service. More
by Nadcrem
