Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 27

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

Write a Review

575 Reviews of Stacy Samuel

January 09, 2019

Dealership Rating
Employee Rating

Excellent Service & Unmatched Customer Service I recently brought my A4 in for recall maintenance and the hospitality of Ms. Samuel and staff was unmatched. The service rendered on my car was excel More

by arwilliams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2019

Audi Riverside responded

Thank you so much for your amazing review! It is a pleasure to hear that Stacy took such good care of you during your recent visit, and we are proud to hear that she left you both satisfied and impressed with your service. It is our pleasure to serve you, and we hope that you think of us again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 06, 2019

Dealership Rating
Employee Rating

Great dealer George doukas was very patient,I test drive many cars,,George help me until I find the one I liked.thank you George.for your patience. More

by Vicenteyanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bartoli, Robert Conrad, George Doukas, Ryan Gonzalez, Jon Kienle, Robert Little, Mike Longridge, Alex Ortiz, Alex Wong

Jan 08, 2019

Audi Riverside responded

Hi Vicente, It is great to hear that George was able to introduce you to each of your options until you ultimately found the perfect vehicle. We congratulate you on your new car and hope to work with you again when the time comes for your first service. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 03, 2019

Dealership Rating
Employee Rating

Always Great Service I have been coming to Walters since 2005 and I have always had great experiences with the staff. Stacy Samuel has consistently provided great communic More

by CarguyDV61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Audi Riverside responded

Thank you for taking the time to leave this wonderful review! We are thrilled Stacy has consistently provided you with thorough service that you can rely on. We are so appreciative of your 14 years of loyalty, and we are certain that Stacy will continue to offer you the same quality customer and vehicular care in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

January 03, 2019

Dealership Rating
Employee Rating

First Class Service Walters is a first class operation. Service and sales people are friendly and professional. The loader car we were given was top notch too. I look fo More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Audi Riverside responded

Hi Dave, We are pleased to hear that Stacy and the team took good care of you during your recent visit, and we appreciate your confidence in our efforts. We thank you for your kind words and look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

December 11, 2018

Dealership Rating

Number one Customer Service Stacy Samuel is the best in customer service. When you walk into the dealership you and immediately greeted. Stacy is especially knowledgeable in ev More

by Dr Kiyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2018

Audi Riverside responded

Hi Dr. Kiyan, Thank you for your kind review! We're pleased to hear that Stacy took such good care of you- from start to finish- and we are glad that she was both devoted and successful to getting each of your questions and concerns resolved. Please feel free to reach out if there is anything more we could help you with in the future, and congratulations on your new vehicle! Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

December 06, 2018

Dealership Rating
Employee Rating

The most pleasant experience ever in purchasing an auto. There is a beautiful showroom and happy atmosphere at Walter's Audi with knowledgeable, friendly and efficient salespersons. A courteous approach to More

by socalaudi18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Rambow , Andy Bartoli, Cory Williams

Dec 07, 2018

Audi Riverside responded

Thank you so much for leaving us this amazing review, and congratulations on your new vehicle! It is a pleasure to hear that your buying experience was smooth and comfortable- from start to finish- and that the team was quick and efficient in guiding you to the perfect vehicle. We aim to secure our guests' full satisfaction, and we thank you for the opportunity to assist you in this purchase. We are so excited for you to enjoy your new Audi Q5, and we ask that you feel free to contact us if there is anything more we could assist you with in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

December 04, 2018

Dealership Rating
Employee Rating

Another pleasant experience We have 2 Audi dealers within 10 miles of us but we choose to drive from the OC to Walters because of the service. We started with the sales team 3 ye More

by EH_Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Williams

Dec 07, 2018

Audi Riverside responded

Thank you so much for taking the time to leave us this incredible review! We are so appreciative of your kind words and your willingness to go the extra distance to work with us! Transparent and pressure-free service is our goal, and we are delighted to hear of your satisfaction and confidence in our team's efforts. We look forward to continuing to strive to provide you with the same quality dealer experiences in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 28, 2018

Dealership Rating
Employee Rating

Service maintenance needed Stacy Samuel was more than accommodating when I needed to service my Audi Q5! I felt like I was part of the family. She answered all my questions, pro More

by Scgridley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Bellis

Nov 29, 2018

Audi Riverside responded

Thank you so much for sharing this excellent feedback! It's great to hear that Stacy took such good care of you during your recent visit, and that she ensured that each of your questions and concerns were resolved. It is our pleasure to serve you, and we look forward to the opportunity to do so again when the time comes for your next service. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 23, 2018

Dealership Rating
Employee Rating

Very great They did a very great job and got me my car back perfectly! I strongly recommend everyone to go to Walters Audi if they need any Audi help of question More

by nateingram14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2018

Audi Riverside responded

Hi Nate, Thank you so much for your recommendation! It is our goal to secure your safety and satisfaction, and we are proud to have earned your recommendation as well. Please let us know if there is anything more we could assist you with in the future! It is our pleasure to help. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 18, 2018

Dealership Rating
Employee Rating

Service made eaay Servicing my Audi is a simple and efficient experience. Never disappointed. They have a loaner ready, check me in and out and always keep me posted More

by Tridgway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Audi Riverside responded

We are so delighted that you are consistently satisfied with our efforts, and it's so great to hear that your recent experience with us was no different. We look forward to continuing to provide you with the same efficient and communicative service for as long as you decide to put your confidence in our team! Thank you! Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

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