Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 29

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

Write a Review

575 Reviews of Stacy Samuel

September 05, 2018

Dealership Rating
Employee Rating

Visit for scheduled maintenance I always get great service from Stacy and every other service department member. I just had minor scheduled maintenance done, but as usual, the custom More

by Citizen.mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2018

Audi Riverside responded

Thank you so much for taking the time to leave Stacy and the service team this great review! We are delighted to hear that you are consistently so satisfied with the service they provide for you, and we look forward to continuing to take good care of you and your vehicular needs in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

August 30, 2018

Dealership Rating
Employee Rating

Service Stacy goes above and beyond for her customers. She works hard and puts in a lot of heart and passion into her work. She was able to deal with our fru More

by LidiaTekin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2018

Audi Riverside responded

Hi Lidia, Thank you for taking the time to leave Stacy this amazing review! It is so wonderful to know that she was so devoted to easing your distress and resolving your concerns. She will be delighted to hear that you are so confident in her efforts, and we hope to be given the opportunity to offer you our automotive assistance again in the future. Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

August 30, 2018

Dealership Rating
Employee Rating

Walters service If you go to get your car serviced make sure to ask for Stacy Samuels. You will not be disappointed. She was very friendly, helpful and knowledgeable. More

by Keleigh520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2018

Audi Riverside responded

Thank you for taking the time to leave Stacy this recommendation! It's a pleasure to know that she was able to share her expertise with you and offer you such great assistance! We look forward to working with you again the next time you are in need of service! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

August 29, 2018

Dealership Rating
Employee Rating

Great experiance My Service Representative is Stacy Samuel and she is the face of the dealership when I come in for service. If she doesn't do a great job the dealersh More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2018

Audi Riverside responded

Hi Russ, Thank you so much for your great review and your confidence in Stacy's service! We are joyous to hear that she consistently offers you thorough and efficient service during each of your visits! We can't wait to share your kind words with Stacy, and we look forward to working with you again the next time you are in need of automotive assistance! Check us out on Twitter and Facebook for savings and updates. Regards, Jon Kienle - General Manager

August 23, 2018

Dealership Rating
Employee Rating

Great customer service but poor service Mychel Heffner had great customer service and I was treated excellent while dropping my car off, however I am very unhappy with the decision that the More

by xHEATHENx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Butler, Mycal Heffner

August 21, 2018

Dealership Rating
Employee Rating

Awesome Customer service. I’ve been going to this dealership for the past 7 years and my service advisor Stacey Samuel has always been there to help me with my car service. Sh More

by Andy2sou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bartoli, David Le

Aug 21, 2018

Audi Riverside responded

Thank you so much for your continued loyalty to our dealership! It is wonderful to know that Stacey has offered you her best customer care for 7 years, and we are confident that she will continue to take good care of you for many more. She will be so pleased to hear of your review, and we can't wait to work with you again in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Jon Kienle - General Manager

August 18, 2018

Dealership Rating
Employee Rating

Super Stacy Samuel and the rest of the service staff are friendly, conscientious, and dedicated to ensuring that each customer leaves with a vehicle that is More

by audifam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2018

Audi Riverside responded

Hi Sharon, Thank you so much for this wonderful review! It is such a delight to know that your service experience was so positive- from the customer service to the waiting area- and we are so grateful to have earned your recommendation. We hope that you will continue to confide in our dealership for your service needs in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Jon Kienle - General Manager

August 13, 2018

Dealership Rating
Employee Rating

Great customer service Have taken my car here twice to Walters Audi and both times Stacy Samuel assisted me. She is amazing! Constantly updating me on my car and she was ver More

by Samanthaalejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2018

Audi Riverside responded

Hi Samantha, We appreciate you taking the time to share your experiences working with Stacey! We're so glad that she is consistently attentive and informative throughout your visits, and that you are content with her service overall. We hope that you will continue to confide in Stacey and the service team for your automotive needs in the future. Check us out on Twitter and Facebook for savings and updates! Regards, Jon Kienle - General Manager

August 03, 2018

Dealership Rating
Employee Rating

Excellent service Stacy Samuel provided excellent service addressing our concerns with our Q7. She was prompt in communicating updates with the car. She provided us wit More

by Joliz93
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 06, 2018

Audi Riverside responded

Thank you so much for taking the time to leave Stacy this kind review! We're so glad to hear that she took such good care of you during your recent service visit! Please feel free to contact us if you are ever in need of further assistance! Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

August 03, 2018

Dealership Rating
Employee Rating

Excellent customer service Anthony Perez was my service representative. He was very attentive to my needs and kept me updated frequently. My car was returned in effect shape. More

by s5supergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Perez

Aug 06, 2018

Audi Riverside responded

It's great to hear that you are content with both Anthony's service and the quality of work that you received! We're so glad that he took such great care of you throughout your visit! Please let us know if you are ever in need of further assistance in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Jon Kienle - General Manager

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