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575 Reviews of Stacy Samuel
June 10, 2018
10000mile checkup Great service, prompt, got a loaner to get to the mall. Car was ready sooner than expected. Staff were very hospitable, knowlegable and informative as Great service, prompt, got a loaner to get to the mall. Car was ready sooner than expected. Staff were very hospitable, knowlegable and informative as to what was done and the status of the important systems. This is my second Audi at this dealer and I see no need to go elsewhere. More
by Reneele
Other Employees Tagged: Kevin Bolden , Alex Ortiz
June 10, 2018
Great Was treated great, kept me updated on what was going on. Stacy would call with updates and Alex was great when I dropped off and picked up car, Stacy Was treated great, kept me updated on what was going on. Stacy would call with updates and Alex was great when I dropped off and picked up car, Stacy was busy assisting other customers, good customer service More
by ejcooper2003
Other Employees Tagged: Alex Ortiz
June 09, 2018
Great Service I needed 20k service on my Audi. I live over 45 minute drive from the Walter’s location so it was important to me for the work to be done while I wai I needed 20k service on my Audi. I live over 45 minute drive from the Walter’s location so it was important to me for the work to be done while I waited. Stacy Samuel, the service writer did a great job to accommodate that need. The waiting area is first class also. The work was done in a professional manner. More
by Dave B.
June 09, 2018
Best Audi dealership anywhere Great service, timely, very professional ; would highly recommend Walter’s for sales and service ; Stacey Samuel always makes sure everything is done Great service, timely, very professional ; would highly recommend Walter’s for sales and service ; Stacey Samuel always makes sure everything is done to your satisfaction More
by Gordo
Other Employees Tagged: Anthony Perez
June 09, 2018
Great experience Awesome experience, overall satisfied with my service. I would recommend this dealership to friends and family in the future for sure. Great job on ev Awesome experience, overall satisfied with my service. I would recommend this dealership to friends and family in the future for sure. Great job on everybody’s part. More
by Mikiep87
Other Employees Tagged: Anthony Perez
June 08, 2018
Service Great Service! I was incredibly happy with all of the attention given to me as a customer and to my vehicle. It was a great experience fro start to f Great Service! I was incredibly happy with all of the attention given to me as a customer and to my vehicle. It was a great experience fro start to finish. More
by JPS2016
June 08, 2018
Stacy Samuel is a true professional I have been working with Walter's Auto Group for 25 years. During that time, I have had many opportunities to purchase other automobile brands and hav I have been working with Walter's Auto Group for 25 years. During that time, I have had many opportunities to purchase other automobile brands and have chosen not to do so. Not only is it the quality of the vehicles that the Kienle family chooses to sell, it is even more important to me who they choose to represent their brand. Stacy Samuel has been our family's service advisor since our first Audi purchased from Walter's 15 years ago. We have owned 4 Audis and anytime I have had an issue or need scheduled maintenance, I have no hesitation contacting Stacy to take care of our vehicles. My most recent visit was for a minor issue, but the repair was not as easy as it looked. Stacy provided me with a very nice A5 and A6 to drive while my A4 was being repaired. She kept in constant contact with me during the repair. Lastly, I needed some help with my Apple Car Play and she took the time to work with me through a minor software issue with my iPhone. I will always ask for Stacy in the future when it comes to caring for my current and future automotive needs. She is an asset to Walter's Auto Group and a pleasure to have as my service advisor. More
by CTC1960
Other Employees Tagged: Jon Kienle
June 08, 2018
Very helpful! Stacy Samuel is amazing, she was very helpful through the whole process my car was being serviced.I even got to take a nice new loaner car while my ca Stacy Samuel is amazing, she was very helpful through the whole process my car was being serviced.I even got to take a nice new loaner car while my car was worked on.I highly recommend Walters Audi. More
by goons1981
June 08, 2018
Great experience at Walters Our experience at Walters Audi in Riverside is so good that we look forward to our next visit. Stacy goes above and beyond to make us feel at home. Our experience at Walters Audi in Riverside is so good that we look forward to our next visit. Stacy goes above and beyond to make us feel at home. More
by Dave
Other Employees Tagged: Andy Bartoli, Tamas Pinter
May 31, 2018
Overall Great dealer experience! Awesome experience with buying my dream s3. Javier was in contact with me for a couple months helping me find the perfect used s3 and we found it! Als Awesome experience with buying my dream s3. Javier was in contact with me for a couple months helping me find the perfect used s3 and we found it! Also once I brought it in for maintenance, Stacy really made it easy and is the nicest person to work with. Great employees! More
by Steves_s3
Other Employees Tagged: Andy Bartoli, Javier Orozco
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