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554 Reviews of Stacy Samuel
April 18, 2018
Excellent Service Brought in my Audi A5 for a recall service to Walter's Audi in Riverside, CA. Stacy Samuel provided excellent assistance, and even offered the use of Brought in my Audi A5 for a recall service to Walter's Audi in Riverside, CA. Stacy Samuel provided excellent assistance, and even offered the use of a loaner vehicle at no extra charge. Great experience all around. More
by imperator357
Helpful 
April 09, 2018
Regular Maintenance I have been coming to this dealership and have been under Stacy Samuels care since 2004! No complaints, be ready to have only the best service ever! T I have been coming to this dealership and have been under Stacy Samuels care since 2004! No complaints, be ready to have only the best service ever! Thank you Stacy! Christine Villasenor More
by AudiGirl
April 08, 2018
Very Professional and Very Nice Staff Stacy Samuel and Alex were amazing while my vehicle was being serviced, and it ending up taking a while for it to be repaired, but Stacy and Alex kept Stacy Samuel and Alex were amazing while my vehicle was being serviced, and it ending up taking a while for it to be repaired, but Stacy and Alex kept me informed on the status of my vehicle and explained exactly what was going on with it. There is a small issue with the windshield wipers which I have not had a chance to go back yet. But other wise great service More
by ejcooper2003
Other Employees Tagged: Alex Ortiz
April 08, 2018
Excellent Service Department Stacy Samuel provided outstanding customer service. From a little thing as holding the door open for me as I entered to explaining In detail what ser Stacy Samuel provided outstanding customer service. From a little thing as holding the door open for me as I entered to explaining In detail what service my car would receive. She was very professional yet also very personable. Stacy took her time with me and answered all of my questions. I appreciate receiving text messages about the car rather than playing phone tag. More
by R. Hrubic
March 31, 2018
A history of great service Walter's Audi has been servicing my various Audis for nearly 20 years and I have grown accoustomed to a premier level of service that continues to off Walter's Audi has been servicing my various Audis for nearly 20 years and I have grown accoustomed to a premier level of service that continues to offer updated amenities and conscientious care for my cars. I recently had my aging Q5 (purchased at Walter's) in for the 125K service and reflected on the superior care that continues to make this car a pleasant to drive as the first day we purchased it. My service consultant, Stacy Samuel, has been attentive to each of my vehicles care; in addition to always providing the highest level of service, she makes honest assessments and recommendations while being my advocate when necessary. More
by Alfred E.
March 31, 2018
Absolutely excellent I am using Audi service for my cars for several years and I am very happy with the level of professionalism, friendliness and quality. Highly recommen I am using Audi service for my cars for several years and I am very happy with the level of professionalism, friendliness and quality. Highly recommended service for any worn , small or large. Very impressive! More
by Alexander
March 19, 2018
Scheduled Maintenance and Recall Stacy Samuel was my service adviser. She was overwhelmed with customers, but greeted me personally. She had a loaner car available as the recall'fix Stacy Samuel was my service adviser. She was overwhelmed with customers, but greeted me personally. She had a loaner car available as the recall'fix' was going to take several hours. She processed the work order quickly, showed me a couple of tricks and new items on the loaner and got me on mt way quickly. As busy as she was, I was very pleased with the whole process. As I was interested in a new S4, Christie Matthews sat me down an worked me through the best way to buy a new S4, paint options and timing of a potential purchase. Worked out very well. More
by John Saltmarsh
Other Employees Tagged: Christy Matthews
March 18, 2018
Fantastic service!! Since I've owned my used 2009 Audi Q7 and have brought it in for service at Walter's Audi, I've had nothing but great service. Stacy Samuel is always Since I've owned my used 2009 Audi Q7 and have brought it in for service at Walter's Audi, I've had nothing but great service. Stacy Samuel is always helpful and always makes sure that everything that I need or needed done to my car, she's always contacted me. Thanks again! Great job!! More
by John
March 18, 2018
Walter’s Audi My advisor Stacy Samuel is professional & efficient. Took me promptly at my appointment time and had my car ready as promised- even though it needed a My advisor Stacy Samuel is professional & efficient. Took me promptly at my appointment time and had my car ready as promised- even though it needed a liittle more attention than the service I initially requested. Stacy knows what’s up. More
by MonicaLDavis
March 17, 2018
Recall repair - Excellent I chose Walter's for my S5 Catalytic Recall Repair because it appeared to be a very clean and organized dealership. My service contact, Stacy Samuel w I chose Walter's for my S5 Catalytic Recall Repair because it appeared to be a very clean and organized dealership. My service contact, Stacy Samuel was very attentive and maintained great communication through the process. Stacy arranged a complimentary loaner S-line for me during the process due to a slight delay in the process. I Highly recommend Walter's Audi for service and Stacy Samuel handled the process with flying colors! Alex Ortiz also assisted and great to work with! My car was returned in great running and clean condition, just as I brought it in! Excellent service!! More
by Steve D
Other Employees Tagged: Alex Ortiz
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