Stacy Samuel | Page 37

Great service, as usual I’ve always had great service at Walters. Most of my service has been advised by Stacy, with another advisor only occasionally. She’s consistently ple I’ve always had great service at Walters. Most of my service has been advised by Stacy, with another advisor only occasionally. She’s consistently pleasant and very knowledgeable. I completely trust bringing my car to her. More

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Above and Beyond Stacy Samuels, is the Epiphany of the word customer service, PERIOD. Her attention to detail to anticipate customer needs before they arise, is impecc Stacy Samuels, is the Epiphany of the word customer service, PERIOD. Her attention to detail to anticipate customer needs before they arise, is impeccable and second to none. Stacy Samuels, has been my service advisor and consultant for years. It's always great to see a familiar face in Stacy, delivering an excellent customer experience for all the walkthrough for doors. I thank her for her service for taking care of me and my vehicles throughout tne years. Stacy's reason why I keep coming back. I'd also like to mention Reyes Ledesma and parts for keeping A well-stocked inventory, for all my car care needs and accessories. Reyes is always raising the bar on customer service in his department. Another mention I'd like to make is for Mario, the service tech who worked on my 2008 Audi A8L. Mario's knowledge and expertise really put my mind at ease with his explanation in layman's terms, of what my vehicle's needs were. Stacy, and Mario, are what every dealership needs to deliver on a excellent customer experience each visit. I not only think , I salute them and Walter's Audi of Riverside, for consistently delivering a great customer experience each visit. I'll always recommend Walter's Audi of Riverside to everyone I know and me in need of service or purchase of a vehicle. For all my experiences at Walter's Audi of Riverside, five stars just doesn't seem to do it justice. Regards, M.A. Staley More

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Excellent Stacy is excellent my Friendly helps you out in anyway she can and is very fast and everything she does and it’s a very wonderful person to work with Stacy is excellent my Friendly helps you out in anyway she can and is very fast and everything she does and it’s a very wonderful person to work with More

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Stacy Samuelson is the best service advisor She’s the best. If you want a knowledgeable honest service adviser go to Stacy. I’ve been going to her for years and won’t go anywhere else because of She’s the best. If you want a knowledgeable honest service adviser go to Stacy. I’ve been going to her for years and won’t go anywhere else because of her More

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Always great service! This dealership does an excellent job of getting you in and back out fast and efficiently. Thank you Stacy Samuel and Mike Orosco for taking great ca This dealership does an excellent job of getting you in and back out fast and efficiently. Thank you Stacy Samuel and Mike Orosco for taking great care of me! The car is running great and looked great when I picked it up. More

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Great service from great people for great cars I always look forward to having our Q7 serviced at Walters. The right people using the right tools. Stacy Samuel makes the check in and check out go I always look forward to having our Q7 serviced at Walters. The right people using the right tools. Stacy Samuel makes the check in and check out go very smooth. We always get the car back cleaner then when we drove in. I be back for future service. Dan Forgues More

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Last scheduled service I recently had a 35k service performed at Walters and was assisted as in the past by Stacy. She's been my advisor for several years and again was ther I recently had a 35k service performed at Walters and was assisted as in the past by Stacy. She's been my advisor for several years and again was there to get me in and provided with a loaner. When I asked for an additional service item to be added, it was done within the same time frame and I was able to complete the service sooner than I anticipated. I'll continue to use Stacy and bring my vehicle in to Walters. Much appreciated! More

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Stacy Samuel helped me when I drove my car at Audi service. Stacy Samuel was a nice person and did good job. Thanks Stacy Samuel. Stacy did her best to give me the best deal ever. Thank you my dear Stacy Samuel was a nice person and did good job. Thanks Stacy Samuel. Stacy did her best to give me the best deal ever. Thank you my dear More

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Excelent Service I took my vehicle in for service appointment with Stacy. She was busy but the team didn't make me wait, Alex started the intake process and when Sta I took my vehicle in for service appointment with Stacy. She was busy but the team didn't make me wait, Alex started the intake process and when Stacy was free she finished my intake. I was able to receive a service loaner and this made the process that much easier. When my car was completed the process was as painless as it could be. Returned the rental, explained the work completed and on the road quickly and efficiently. I would highly recommend Walters Audi to anyone! More

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Always a luxury experience My sales associate David is genuine and kind. Stacey in service understands her clients needs and wants. I'm so happy I've met the two associates fr My sales associate David is genuine and kind. Stacey in service understands her clients needs and wants. I'm so happy I've met the two associates from Audi. It makes me love my audi car even more. In always visit both associates when I'm in the area. More

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