Honestly, the respect and attention to detail, and just
the way they made me feel was amazing
the way they made me feel was amazing
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by Ryanedwards1984
Service Price Transparency
Other Employees Tagged:
Nicholas Howard
Feb 07, 2024 -
Audi Riverside responded
Thank you so much for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were respectful and paid attention to detail. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Outstanding dealership.
Stacy Samuel always exceeds expectations. Professional, courteous and always there for you. Very trustworthy.
Stacy Samuel always exceeds expectations. Professional, courteous and always there for you. Very trustworthy.
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by Tony G.
Service Price Transparency
Jan 04, 2024 -
Audi Riverside responded
Tony,
Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Stacy's efforts could meet your satisfaction! We are thrilled to know that she always exceeds your expectations and is professional, courteous, trustworthy and always there for you. We appreciate your continued business with us here. We look forward to continue serving you and your future automotive needs for many more years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
My car was serviced my car with no issues.
I will be back for my other repairs.
I will be back for my other repairs.
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by don.amerson
Service Price Transparency
Other Employees Tagged:
Nicholas Howard
Jan 04, 2024 -
Audi Riverside responded
Don,
Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that there was no issues. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stacy Samuel is the best.
All of my colleagues at work who own Audis agree
All of my colleagues at work who own Audis agree
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by Simental
Service Price Transparency
Jan 02, 2024 -
Audi Riverside responded
Thank you for your positive review! Our guests' satisfaction is our utmost priority, and Stacy will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that Stacy and the rest of the team here at Walter's Audi may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Months after visiting Audi dealerships with my Q4E-tron
2023 with serious problems of unacceptable noises in a car from such a prestigious brand, they give me an appointment at WALTER AUDI in Riverside, qu
2023 with serious problems of unacceptable noises in a car from such a prestigious brand, they give me an appointment at WALTER AUDI in Riverside, quite far from my house.
Although the problem remains, and Audi insist that it is normal, I want to make clear that both, Stacy Samuel and Mario, Lead of technical mechanic team, were extremely friendly and professional. They knew how to answer each of my question and showed a very particular interest in my case, holding the car for about 36 hours to try to solve the problem, making a car rental available at no cost to me. Excellent is the right word for the professionalism and customer service of Stacy and Mario. Thanks Walter Audi of Riverside.
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by nobxever
Other Employees Tagged:
Mario from Mechanic department
Dec 28, 2023 -
Audi Riverside responded
Thank you so much for leaving Stacy and Mario this fantastic review! We are glad to hear that they took great care of you and your Audi Q4E-tron needs. We are happy to know that they were extremely professional and friendly. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stacy Samuel did an excellent job of taking care of our
Auto needs. She was first class all the way.
Auto needs. She was first class all the way.
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by jane
Service Price Transparency
Dec 28, 2023 -
Audi Riverside responded
Jane,
Thank you so much for leaving Stacy this fantastic review! We are glad to hear that Stacy took great care of you and your automotive needs. We are happy to know that she was first class all the way. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
James Rocha, Stacy Samuel and the entire team have been
very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi.
very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi.
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by Juan
Service Price Transparency
Other Employees Tagged:
James Rocha
Nov 02, 2023 -
Audi Riverside responded
Juan,
We are grateful for you leaving James and Stacy this terrific review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they were kind, accurate in what the problem was with your vehicle and could solve the problem. We hope to see you again when the time comes for your next service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
James Roacha takes good care of my car and ensures my car
is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is
is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is really nice and comfy. Thank you James!
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by planter.fears_0s
Service Price Transparency
Oct 19, 2023 -
Audi Riverside responded
Thank you so much for leaving James this positive review! We are glad to hear that James consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
A special thank you to Rob Benedict and my Dad Brian Finn
for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with
for helping me find a car that was perfect for me! Rob was very down to earth, nice and professional. He helped me get setup in order to go home with the car I wanted. Thank you to Gloria Medina and David Yi for helping me with my financing. Everything went so smoothly and they worked great as a team. You guys are the best! :)
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by Jessica F
Other Employees Tagged:
Kevin Bolden,
David Yi
, Rob Benedict, Stephen Garlatta, Sam Kashani, Gloria Medina, Brian Finn
Oct 12, 2023 -
Audi Riverside responded
Jessica,
Thank you for choosing Walter's Audi and for leaving Rob, Gloria and David this stellar review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with top notch service. We are pleased to hear that he made sure you were setup so you could go home with the vehicle that you really wanted. Please do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Walter’s is always friendly and service is stellar.
James Rocha was on point and kept me in the loop
James Rocha was on point and kept me in the loop
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by teechr02
Service Price Transparency
Other Employees Tagged:
James Rocha
Oct 12, 2023 -
Audi Riverside responded
We are grateful for you leaving James this stunning review! We are glad to hear that James took great care of you and your automotive needs. We are thrilled to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
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