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Stacy Samuel
Stacy Samuel at Audi Riverside

Stacy Samuel | Page 5

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
575 Reviews
5.0

575 Reviews

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575 Reviews of Stacy Samuel

October 08, 2023

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Employee Rating

James Rocha was professional, focused, helpful, and followed up on my questions and concerns with my car More

by kathryn.uhrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Rocha

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Oct 09, 2023

Audi Riverside responded

Kathryn, We greatly appreciate you for leaving James this positive review! We are thrilled to hear that James took amazing care of you and your automotive needs. We are delighted to know that he followed up with you on your questions and concerns about your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 25, 2023

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Employee Rating

Every time I go I always get taken care of thank you for always being kind More

by Chantelventura18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2023

Audi Riverside responded

We are happy to hear that our team could consistently be of great assistance to you! We thank you for your excellent review, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 24, 2023

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Employee Rating

I always have a great experience with Audi Service the service writers James, Stacy and Alejandro are always a great help! More

by Khristenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Rocha, Alejandro

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Aug 24, 2023

Audi Riverside responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal here at Walter's Audi, and we are glad that James', Stacy's, and Alejandro's efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future Audi needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 13, 2023

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Employee Rating

My service adviser Stacy Samuel was great. She kept me informed and was very knowledgeable. More

by Mbartells13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2023

Audi Riverside responded

Thank you for leaving Stacy this positive review! We are glad that she took great care of you and kept you well informed throughout your service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

Aug 13, 2023

Mbartells13 responded

Same as above

Aug 13, 2023

Mbartells13 responded

Already sent one

Aug 13, 2023

Mbartells13 responded

Same as above

July 30, 2023

Dealership Rating
Employee Rating

Walter's Audi is a wonderful Dealership. It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service departmen More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Ostman, James Rocha, Alex (Service Tech who worked on the car)

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Jul 31, 2023

Audi Riverside responded

Jeff, Thank you so much for your excellent review! Providing a smooth, top-notch experience is always our goal here at Walter's Audi, and we are glad that Christopher's and Stacy's efforts could meet your satisfaction. They will be honored to hear of your very kind words. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 24, 2023

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Employee Rating

Excellent customer service experience. James Rocha was simply outstanding, as his kind disposition made an absolute pleasure to work with him. More

by Trklove2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Rocha

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July 14, 2023

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Employee Rating

Service was done ahead of estimate. Service personnel are always knowledgeable and helpful. Stacey is great. More

by Kalooa11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

Audi Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us here at Walter's Audi, and we are glad that Stacy's and the team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 13, 2023

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Employee Rating

Mr. Alejandro Luna has always been very professional and helpful! Everyone at Walters Audi has been as well! More

by tomford1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Luna

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Jul 13, 2023

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are delighted that Alejandro and the team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

July 12, 2023

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Employee Rating

Great customer service Tracy in service treats you like family highest integrity a satisfied returning customer More

by Ddunaj909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Audi Riverside responded

Thank you so much for your wonderful review! We are honored by your repeat business, and we are delighted that Stacy and the team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

June 30, 2023

Dealership Rating
Employee Rating

Stacy Samuel worked with me on a puzzling situation regarding my ‘smog test’ and how to get the car to finally recognize the meter….it was solved within the cost estimate… More

by 88anm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 05, 2023

Audi Riverside responded

Thank you for leaving Stacy this positive review! We are are glad that she could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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