Dealer Reviews
Cars for Sale
Dealer Log In
575 Reviews of Stacy Samuel
December 19, 2016
Awesome service! Every customer service reps are always helpful in making sure I am being helped. They have a very collaborative service environment. If my service a Every customer service reps are always helpful in making sure I am being helped. They have a very collaborative service environment. If my service appointment is with Alex and if he is otherwise occupied, Stacy or the other service people will help. Alex was great this last visit. I highly recommend getting your Audi serviced at Walter's. More
by Q5 Hybrid JS
Other Employees Tagged: Alex Ortiz
December 09, 2016
Great service! Nice people! Walter's delivers outstanding service across the board: Very professional service staff; attentive to detail and they're just pleasant folks to work w Walter's delivers outstanding service across the board: Very professional service staff; attentive to detail and they're just pleasant folks to work with. My car was ready for pickup ahead of schedule too. Thank you Stacy Samuel and Alex Ortiz. Well done! More
by qshots
Other Employees Tagged: Alex Ortiz
December 09, 2016
Awesome as usual I purchased my Q5 at Walters Audi and I continue to get my service done there even though I moved to a different area. Stacy Samuel is always nice, kn I purchased my Q5 at Walters Audi and I continue to get my service done there even though I moved to a different area. Stacy Samuel is always nice, knowledgeable and able to help with whatever needs to be done. I highly recommend Walters Audi for sales and service. More
by cwolfley
December 07, 2016
Excellent Care I had to take my 2012 A4 in for its scheduled maintenance. Stacy Samuel was very nice and helpful during my check in and she was extremely accommodati I had to take my 2012 A4 in for its scheduled maintenance. Stacy Samuel was very nice and helpful during my check in and she was extremely accommodating and updated me on my car's progress. The service was completed in a timely manner and the car runs great now. More
by Grover
December 05, 2016
Alex and Stacy are awesome! I was attended to by both Stacy Samuel and Alex Ortiz. They were both professional, friendly, and very helpful. They also made me feel welcome and ver I was attended to by both Stacy Samuel and Alex Ortiz. They were both professional, friendly, and very helpful. They also made me feel welcome and very comfortable. More
by Sasank Nakka
Other Employees Tagged: Alex Ortiz
November 21, 2016
Stacy is the best I have been taking my Audi A-6 to Walters since I bought it in 2013 and always worked with Stacy she is the absolute best She makes me feel very welco I have been taking my Audi A-6 to Walters since I bought it in 2013 and always worked with Stacy she is the absolute best She makes me feel very welcome and that my visit is important and for me loyalty and trust is important and Stacy is the one i look too, to care of my needs Thank You Stacy for taking care of my car and I More
by Hollysaudi
November 12, 2016
I have been taking my A4 to Walter's since 2009 We purchased our A4 from Walter's Audi in 2009. Stacy Samuel has been our service advisor from day 1. She knows my name when I walk in, she is frendly We purchased our A4 from Walter's Audi in 2009. Stacy Samuel has been our service advisor from day 1. She knows my name when I walk in, she is frendly, courteous and always looks after us. She is always up front with us as to what needs to be done and the cost. She knows what needs immediate attaction and what can wait. Our car is always completed on time and delivered washed and clean. I would recommend her to anyone for their service adviser. More
by bob1
Other Employees Tagged: Alex Ortiz
November 11, 2016
Better than 5 stars . lets just say 25 stars. Alex was more than courteous. He went far and beyond his normal duties. There was a delay from dealer which made our day a very bad experience. Beca Alex was more than courteous. He went far and beyond his normal duties. There was a delay from dealer which made our day a very bad experience. Because of the delay of the warranty dealer, we spent 6 hours in service. During this period Alex went far beyond to assure us he was working on our issues with the warranty company. He offered his services to transport us to location of our choice. He followed up om every aspect of what was going on. He offered refreshments. and was very personable. I would highly Walter's Audi because of him. More
by MONDAY77
Other Employees Tagged: Alex Ortiz
November 10, 2016
Audi A4 35K service. Stacy Samuel was my service rep for this particular service visit and kept me informed and in and out on time as promised! Stacy's awesome as well as Stacy Samuel was my service rep for this particular service visit and kept me informed and in and out on time as promised! Stacy's awesome as well as all the other service reps. Alex Ortiz also helped out during my service and was also great! I get both my A4 and A8 serviced at Walter's and they always do an excellent job and provide me with a quiet space and wifi to do some work during the time service is being performed. More
by Peter Kim
Other Employees Tagged: Alex Ortiz
November 10, 2016
Always amazing service! I've been brining my Audi vehicles to Walters for service over the past 8 years. Best dealer in Southern California for service and friendly and accom I've been brining my Audi vehicles to Walters for service over the past 8 years. Best dealer in Southern California for service and friendly and accommodating staff! Alex Ortiz has been my Rep the past few visits and is always hospitable and helpful. Excellent work! More
by D youngberg
Other Employees Tagged: Alex Ortiz
