Stan Otoo-Genesis | Page 7

We drove 3.5 hrs there for a car that we plan to have be our forever car. Before arriving Jackie and Lauren answered our question for buying a car out of state. Once we arrived and took it for a test drive our forever car. Before arriving Jackie and Lauren answered our question for buying a car out of state. Once we arrived and took it for a test drive Adam the manger was profession and responsive to a couple of issues we found. Stan our sales rep was warm, attentive and efficient throughout the sales process. Big thank you to the team, we got a fair deal and great service (including a soild Chinese restaurant recommendation). If you go, here you are in good hand. *Follow up we started having intermittent issues with the a/c with in the 30 day warranty. They ordered a new compressor, but it is now November and the work has not been completed. We have had to place numerous calls and have received the run around with no call backs and "unavailability". We just want this fixed,very disappointed with the post sales service. More

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I have bought my last three cars there and they are always friendly and helpful. Jeff was great going through the procedures when I was considering making the purchase. always friendly and helpful. Jeff was great going through the procedures when I was considering making the purchase. More

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The staff was very helpful and friendly. They made the process of buying a car a painless experience. I ended up with a beautiful car that suited my needs and was affordable for me. process of buying a car a painless experience. I ended up with a beautiful car that suited my needs and was affordable for me. More

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Very helpful from sales to service to parts. Answered all my questions going above and beyond. Very satisfied with the service and help with our vehicle. my questions going above and beyond. Very satisfied with the service and help with our vehicle. More

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i loved it all. They did they best to approve my credit. They prices are more much affordable them other marks and the car I bought is amazing They prices are more much affordable them other marks and the car I bought is amazing More

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Excellent service, great communication, quick in, quick out! The wash and vacuum was the finishing touch. Couldn’t make it any easier. Ask for Matt! out! The wash and vacuum was the finishing touch. Couldn’t make it any easier. Ask for Matt! More

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The no pressure visit was enjoyable and fun. Everyone was pleasant and professional and the process was quick and simple! A new vehicle in 2 hours with a full tank of gas! pleasant and professional and the process was quick and simple! A new vehicle in 2 hours with a full tank of gas! More

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The process was easy and hassle free. My salesperson was very efficient and knowledgeable. very efficient and knowledgeable. More

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Very good experience buying a new Hyundai Palisade. Stan was very easy to work with and was able to answer any questions. I would buy from them again. was very easy to work with and was able to answer any questions. I would buy from them again. More

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I purchased a Genesis great car great service I have since traded for another,and sent all documents to the finance office to cancel all warranties purchased 3 months ago no responses had to call div of since traded for another,and sent all documents to the finance office to cancel all warranties purchased 3 months ago no responses had to call div of insurance today as obviously the finance department buried my request, I will also contact herb And notify him of this issue.msybe the finance guy doesn't want to give up his commission. Really upset customer never treated my customers this way. More

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