Stanley Chilkotowsky | Page 20

Quick oil change 30 minutes. Comfortable waiting area with Quick oil change. 30 minutes. Comfortable waiting area. With tv and plenty of room. Car was ready quickly. I recommend Honda Express service loca Quick oil change. 30 minutes. Comfortable waiting area. With tv and plenty of room. Car was ready quickly. I recommend Honda Express service located in Springfield. More

by mahsandone Verified Customer Verified Customer

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Another good experience As usual service was good . Will continue to have vehicles serviced here. Just had oil changed in 2013 CRV today. Express Service took about 20 minute As usual service was good . Will continue to have vehicles serviced here. Just had oil changed in 2013 CRV today. Express Service took about 20 minutes. More

by LMAGDY Verified Customer Verified Customer

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In & Out! I drove into express service! Told them what I wanted! They took my info, gave me an estimate, a friendly young man was assigned to my car, next thing I drove into express service! Told them what I wanted! They took my info, gave me an estimate, a friendly young man was assigned to my car, next thing I know they were done! Woohoo! More

by Bobby Williams Verified Customer Verified Customer

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Great service . I came in on a Tuesday for a state inspection I was greeted by Joe the service writer who took care of me very nicely and professionally service de . I came in on a Tuesday for a state inspection I was greeted by Joe the service writer who took care of me very nicely and professionally service department handles inspection very well and fast I was completely satisfied with my service. Thank you Joe and Piazza service team. More

by jimh612985 Verified Customer Verified Customer

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Inspection and new tires Visited Honda for 5 hrs on 10/15. Needed inspection and new tires. Kudos to Dawn and Tonya for the candy bar and apple. Tonya walked me thru the ch Visited Honda for 5 hrs on 10/15. Needed inspection and new tires. Kudos to Dawn and Tonya for the candy bar and apple. Tonya walked me thru the choices of tires and prices so I was able to make the correct choice. More

by tar0330 Verified Customer Verified Customer

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What happened to Honda quality? Honda customer service? We have had one problem after another with our 2014 Honda CRV. First the VTC actuator. Had to argue for different dealership to fix (initially refused We have had one problem after another with our 2014 Honda CRV. First the VTC actuator. Had to argue for different dealership to fix (initially refused despite service bulletin), then shuddering began (ANOTHER service bulletin) that we needed computer update. Piazza argues with us about extended warranty we bought FROM HONDA (different dealership). Finally they relented but the service manager here needs some serious lessons in customer service. And NOW after getting it back from Piazza it is vibrating while idling. Didn’t do THAT before, but I’ll be damned if I take it back to Piazza. I can’t wait to dump this car. Honda doesn’t make quality cars anymore. I have owned Subaru’s, fords and kias and NEVER had the problems I’ve had with this Honda. I will never buy another one, especially when their dealerships are so unpleasant in dealing with whenever there is a repair... repairs that are because of Honda’s own poor quality (all service bulletins!). Dominick — even though he argued re extended warranty— is the only one getting stars here. He was overworked and busy and obviously didn’t want to handle the extra step of an extended warranty (we bought from HONDA!), but he did it. More

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Great Service Friendly, efficient, was told where to go when I pulled up. They made it easy. Work took less time to complete than expected. Job was done correctly. Friendly, efficient, was told where to go when I pulled up. They made it easy. Work took less time to complete than expected. Job was done correctly. More

by jbernstein77 Verified Customer Verified Customer

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To expensive I want to change the air and cabin filter and charged me $100. I decline because the parts cost less than 15 and it takes 5 minutes to do it I want to change the air and cabin filter and charged me $100. I decline because the parts cost less than 15 and it takes 5 minutes to do it More

by MARK.ADORNO Verified Customer Verified Customer

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New airbag The staff and the repair were very professional It was a pleasure to work with you From making the service appointment, to the finished repair the The staff and the repair were very professional It was a pleasure to work with you From making the service appointment, to the finished repair the experience was a good one More

by Jackl Verified Customer Verified Customer

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Collision Repairs... Paul Oconnell and his staff were outstanding in addressing the repair and administration of all the insurance requirements to insure proper evaluation of repairs and payment by the I outstanding in addressing the repair and administration of all the insurance requirements to insure proper evaluation of repairs and payment by the Insurance Carrier. Their approach is very professional and humanistic. They communicated at all points of the process. They were very diligent in making sure every repair needed from the accident was addressed with the Insurance Carrier More

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