Staton Diehl | Page 6

Thank you, Staton Diehl, and all of the awesome people at Holm Buick GMC of Salina, KS. It all began with Staton, who was friendly, knowledgeable, and 100% committed to our customer satisfaction. Jededia Holm Buick GMC of Salina, KS. It all began with Staton, who was friendly, knowledgeable, and 100% committed to our customer satisfaction. Jedediah Smith, in the Finance Dept. was also fantastic - he got us the deal we wanted! Tim Tribble did an excellent job explaining buttons and bells! Everybody we met, from Tim Holm and in each department, was incredible! When we pulled into the lot and saw the "Reserved for Joyce" sign in our freshly detailed new Buick Encore GX, she was on top of the world! Thank you, thank you!!! More

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I inquired on a new 2021 2500 AT4 Duramax yesterday. Told them what my trade was, a 2021 2500 Duramax High Country. Today they got back with me, and agreed that I pay $7000 cash difference on the new truck. them what my trade was, a 2021 2500 Duramax High Country. Today they got back with me, and agreed that I pay $7000 cash difference on the new truck. He said "done deal, truck is sold. What time would you like to be here tomorrow to pick it up, we still have to get the plastic off it?" We agreed on a time, and deal is done. I text them pictures of the documentation they needed. Done deal.. So I go get my title from the safety deposit box, withdraw $7k cash from my bank account.... I pull off my tonneau cover, spend an hour uninstalling my custom fit seat covers, and get all of my belongings out of my truck. Then, they call me back, and say they want more money difference. Now its $9k!! Said that came directly from Tim Holm himself!! I absolutely could not believe what they were trying to do! I went back and forth with the sales manager, and he said "Unfortunately, my hands are tied. This is Tim's decision." This would be my 5th brand new GM truck purchase. Trucks ranging from $36k, to $82k, and this is how they treat me. I believe that is called the "Bait and switch" to get me to spend more than we had agreed on. I would expect this at some shady used car lot, but not Holm. Unbelievable!! More

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Staton diehl did an awesome job helping out me out. Friendly, curtious and helpful. Looking forward to working with them. Good dealership. Thank you to all the other employees for helpibg out.thank you Friendly, curtious and helpful. Looking forward to working with them. Good dealership. Thank you to all the other employees for helpibg out.thank you. More

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We had a great experience purchasing our new GMC Sierra. Everyone was helpful and made the process simple and smooth. Staton kept us updated on where we were in locating the vehicle we wanted and was very Everyone was helpful and made the process simple and smooth. Staton kept us updated on where we were in locating the vehicle we wanted and was very professional and friendly. I would recommend Holm Buick GMC and will shop there again in the future. More

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