J.R. Marchbank

Holm Buick GMC responded

Thank you for the great review, and for the recommendation to your friends and neighbors! We're glad the whole team — from service to leadership — came together to treat you well and keep things professional; that kind of teamwork across the board is exactly what we strive for. Sincerely, the Holm Buick GMC Team of Salina

Holm Buick GMC responded

Thank you for the five stars and for taking the time to share your honest feedback! We're glad the overall experience with J.R. was a positive one, and we take your point about communication to heart — making sure the right information reaches the right person is something we want to get right every time. We appreciate you bringing this to our attention and will use it to improve. We hope to earn that perfect score on your next visit! Sincerely, the Holm Buick GMC team of Salina

Holm Buick GMC responded

Thank you for your outstanding review! We are absolutely delighted to hear that our Salina location has been very good at getting you timely appointments for your Enclave and that our team is very pleasant to talk to about any concerns or questions. Your perfect 5-star ratings across all categories are a wonderful affirmation of our core value of Customer Care and our commitment to excellence in service. We are especially proud that you recognize J.R. Marchbank, Tim Holm, and Josh Sare for providing you with a very pleasing experience. We appreciate your business! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the wonderful review, Barney. We are so pleased to hear that, after the initial confusion, you feel this is a great car and that our team treats you with such respect. It is our mission to create meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We will be sure to share your kind words with Jamie, J.R., Lucas, Tim, Derek, Clark, Josh, and Adam. We appreciate your business and your loyalty! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so very much! It's wonderful to hear that you consider Holm Auto a great place to purchase your next vehicle! We truly appreciate your kind words and are especially grateful for your acknowledgment of Tim and the entire crew's friendship. Building meaningful relationships based on trust is at the heart of our mission. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words! We're delighted to hear that you experienced good people and good service in a timely fashion. We're also glad you're happy that Holm GMC Buick moved to Salina. Providing efficient and friendly service is a top priority for us, and we're committed to upholding our core values of "Customer Care" and "Industrious" work. We appreciate your support and are pleased that you're satisfied with your experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your appreciation! We're glad we were able to work with you and are grateful for your willingness to send us business. We value your support and look forward to serving you and your referrals in the future. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.