Owen was polite, intelligent, personable, and honest.
Tim's interaction with my Mom was genuinely hilarious and heart felt. Great place.
Tim's interaction with my Mom was genuinely hilarious and heart felt. Great place.
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by NIKETA.WILLIAMS1
Verified Customer
Verified Customer
Feb 02, 2024 -
Holm Buick GMC responded
Niketa, we're blown away by your awesome review! It means so much to hear that Owen impressed you with his knowledge and honesty, and that Tim brought both humor and heart to your mom's interaction. That's exactly the experience we strive for at Holm Automotive. Thanks for choosing us, and please come back and see Owen and Tim again soon! Sincerely, the Holm Automotive Team of Salina
They are friendly and do a great job!
They answer questions honestly and want to keep the customer in a well maintained, safe car.
They answer questions honestly and want to keep the customer in a well maintained, safe car.
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by spetitjean_2000
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Holm Buick GMC responded
Thank you for letting Lucas and the team know you appreciate their hard work! Your endorsement means the world to us and we thank you for your business. Sincerely, the Holm Automotive Team of Salina
Canβt rate Lucas.
Donβt remember a Lucas. Experience was awesome! ππ»ππ» would go back.
Donβt remember a Lucas. Experience was awesome! ππ»ππ» would go back.
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by MUJUCWN
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2023 -
Holm Buick GMC responded
The entire team will sincerely appreciate the supportive remarks and 5 star review. Lucas Luchsinger is our Service Manager, he will also appreciate your strong support of the team! See you next time! Sincerely, the Holm Automotive Team of Salina
They have good service and fixed everything on my car
correctly and in a timely manner.
correctly and in a timely manner.
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by KYLEELUCHSINGER3
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2023 -
Holm Buick GMC responded
Kylee, thank you for taking the time to share your review of your service visit at Holm Buick GMC! We greatly appreciate your kind words and are delighted to hear that you had a positive experience with us. Ensuring that your car was fixed correctly and in a timely manner is always our goal, and we're glad we could accomplish that for you. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. Once again, thank you for choosing Holm Buick GMC for your service needs. We look forward to serving you in the future and providing you with the same level of excellent service.
- Sincerely, the Holm Automotive Team of Salina
Jamie was quite prompt with her response, and very
helpful! We appreciate all of her hard work in our special order process!
helpful! We appreciate all of her hard work in our special order process!
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by Jessica
Jul 15, 2023 -
Holm Buick GMC responded
Jessica, thank you for sharing your experience of purchasing a car at Holm Buick GMC. We're thrilled to hear that Jamie provided you with prompt and helpful assistance throughout the special order process. At Holm Buick GMC, our team is dedicated to providing outstanding customer service and ensuring that your car-buying journey is smooth and enjoyable. We understand that special orders require extra attention and effort, and we're delighted that Jamie went above and beyond to assist you in the process. Thank you for choosing Holm Buick GMC for your car purchase, and please don't hesitate to reach out if you have any further questions or need any assistance. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
- Sincerely, the Holm Automotive Team of Salina
Easy scheduling, excellent friendly service, very fair
pricing. When I do wait at the dealership, the waiting area is well stocked with coffee, etc. and comfortable seating, tv, magazines, or friendly vis
pricing. When I do wait at the dealership, the waiting area is well stocked with coffee, etc. and comfortable seating, tv, magazines, or friendly visits with other customers to pass the time.
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by bennauto
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2023 -
Holm Buick GMC responded
Nothing beats a positive endorsement from folks who know the car industry inside and out! Thanks for taking time to leave such a great review! Stop by anytime, even for just a cup coffee! Sincerely, the Holm Automotive Team of Salina
My experience was excellent.
Everyone I came in contact with was great. Would definitely recommend buying a car there.
Everyone I came in contact with was great. Would definitely recommend buying a car there.
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by GGUARD18
Verified Customer
Verified Customer
May 16, 2023 -
Holm Buick GMC responded
Congratulations on your new vehicle! Thank you for sharing your excellent experience with us! We're thrilled to hear that everyone you came in contact with provided great service during your car buying process. We greatly appreciate your recommendation. At Holm Buick GMC, we strive to create a positive and memorable experience for our customers, and we're glad that we were able to meet your expectations. We take pride in our team's commitment to delivering exceptional customer service and making the car buying process as smooth and enjoyable as possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
- Sincerely, the Holm Automotive Team of Salina
May 16, 2023 -
GGUARD18 responded
Thank you my experience was great.Thanks for everything.
Very pleased with the service great place to buy a
vehicle thanks for the Holm team
vehicle thanks for the Holm team
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by frank67423
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2023 -
Holm Buick GMC responded
Thank you for sharing your positive experience with the Holm Buick GMC team! It's great to hear that you are very pleased with the service you received and that you found us to be a great place to buy a vehicle. Buying a vehicle can be a significant investment, so it's important to have a team that you can trust to guide you through the process and provide excellent customer service. It sounds like the Holm Automotive team delivered on both fronts. Thanks again for your review!
- Sincerely, the Holm Automotive Team of Salina
I went in for a check engine light that should have been
covered under warranty but service manager Lucas charged 146.99 because he said it came on because of lack of maintenance. I called another Buick dea
covered under warranty but service manager Lucas charged 146.99 because he said it came on because of lack of maintenance. I called another Buick dealership who said he couldnβt know that lack of maintenance was why it came on, in fact he had me Google common problems with the Buick encore and low and behold excessive engine lights due to turbos was number 3 on the listβ¦5 year 2 vehicle relationship is gone, Iβll just shop nissan
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by taylorbilly16
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2023 -
Holm Buick GMC responded
Thank you for taking time share your experience with the online community Billy. Your vehicle had been driven nearly 17k miles without an oil change. This was confirmed by the factory oil filter still installed. Our GM Certified Master Technician was able to verify that your turbocharger was working as designed and that the issue was with the unchanged oil starting to sludge which was causing the turbocharger to malfunction. As discussed, youβre responsible for maintaining your vehicle, and your warranty only covers flaws in manufacturing, not repairs caused by a lack of service. Therefore, if you miss an oil change or don't change the oil in a timely fashion, GM can actually void your remaining warranty. We hope in time youβll come to recognize Service Manager Lucas Luchsinger acted in your best interest to save your vehicleβs remaining warranty while exhibiting the customer first mindset Holm Automotive is famous for. We would also like consumers to note regularly scheduled maintenance is included for the first two years when purchasing any Holm vehicle new or used. Please take advantage of this offer by scheduling responsibly. β Sincerely the holm Automotive Team
Very knowledgeable and very accommodating.
I recommend them highly. They explained my problem in term that I could understand so I could select the right service.
I recommend them highly. They explained my problem in term that I could understand so I could select the right service.
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by wpburket
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2023 -
Holm Buick GMC responded
Thank you for choosing Holm Buick GMC as your first choice for all your automotive needs! We're glad to hear you found our staff was so knowledgeable and helpful! It's wonderful that our staff was able to help you understand the problem and communitcate the right service needed for your vehicle. We hope to see you again soon!
-the Holm Automotive team of Salina