Stavros Orsaris | Page 20

This had to be the worst experience of my entire life they way they manipulate you Into getting a car by lying about it. First off let me inform you that they lie about pricing to get you in the dealer e they way they manipulate you Into getting a car by lying about it. First off let me inform you that they lie about pricing to get you in the dealer even over the phone. I was in the dealer from 1:30 pm to 830pm with my parents that are of age ! I was told a price for a car and when I was about to sign the finance papers it had over $10,000 in extra charges. Then after being manipulated by multiple managers a white male of age who claimed to be the manager was being Super rude where he sat and discussed numbers and tried to convince that I didn’t understand the numbers when everything was on the paper, (that the price was correct reiterating that I was saving money by making it sound different). I spoke to 2 other employees one Puerto Rican male that claimed to be a manager and the finance rep Andris Guzman they all tried to covience me that I was crazy when everything was on paper. They lied about the price I made an agreement with. I decided to cancel the transaction they denied canceling the transaction. They informed me that if I left without the car I would still have to pay for the loan and that it would be in my record that I was in too deep to cancel without me even signing the contract. Please be informed that you can CANCEL A TRANSACTION EVEN IF THEY SAY YOU CANT THEY WILL FORCE YOU TO BELIEVE THAT YOU ARE IN TOO DEEP!!!!! IF YOU DO NOT SIGN THE CONTRACT YOU HAVE ALL RIGHT TO CANCEL AND THEY COULD VOID THE TRANSACTION!!!I had everything ready to go Lisence plate on the and car insurance ready to go until I saw the contract with different pricing. My sales man was Basit Khan. And for the record they tell their customers to write a good reviews for them. So don’t believe all those good reviews theirs set ups. Please be aware where you shop there are others dealers right across the street that can help you with better service!!! More

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After getting a true price from the website and I calling them confirming the price I get there and try to charge me for thousand dollars extra on top of the total price after taxes they sent me three differ them confirming the price I get there and try to charge me for thousand dollars extra on top of the total price after taxes they sent me three different salesman‘s with the same sales pitch nobody there knows what they’re talking about they all look like unprofessional bills any out-of-state buyers beware no matter what website this dealer has cars pulsating they will not commit to the original price they will try to charge you thousands of dollars extra in fees I promise please read the fine print before you waste another day like I did with this ridiculous dealership that won’t last for another year guaranteed More

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The good energy and vibes make you want to come back… Great experience with ruben and all the staff so thankful for their service Great experience with ruben and all the staff so thankful for their service More

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Khan has been the most helpful and attentive salesperson. Stavros has done a masterful job as usual. Jessica the finance person has wonderful. Khan has gone over and above to accommodate me. Thank you very Stavros has done a masterful job as usual. Jessica the finance person has wonderful. Khan has gone over and above to accommodate me. Thank you very much!!! More

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SCAM SCAM SCAM, ALL LIES, HORRIBLE DEALINGS SCAM, SCAM, SCAM************Scam, Scam, Scam****SCAM. Whole team from top to bottom lied in my case. When they invite you for test drive, car Honda P SCAM, SCAM, SCAM************Scam, Scam, Scam****SCAM. Whole team from top to bottom lied in my case. When they invite you for test drive, car Honda Pilot is not ready to drive. It took 2 weeks to fix car, so very unfair at the first step. I should have read reviews before buying car from them. Do not sign any paper with Joseph finance guy in good faith, you will be cheated for 5k. He never discuss car price or other things like prep and premier essential, just put a paper under the glass screen with yellow highlighting to sign. Buyers usually sign in the hope that may be checking credit score or loan option, but in fact he gets sale letter signed without your consent. He lied to me total expenses 27K, but actual was 4K up. Don't sign paper with him without reading like me, you will be cheated, read their reviews. No bonus $1500 as advertised, internet price inflated by $1800+ for prep. After the deal they back out from all verbal commitments, In my case sales manager Stavros agreed for new tires and some paint and other agent Angel and manager Reena texted me to put new tires and some paint around car but Stavros simply declined at delivery, I have to change 2 tires within days. All scam and full of lies. They know they have cheated and after deal no one takes your phone call. Must make a complaint to NYC attorney general as I did, BBB and DMV to help other innocent buyers. Scam and full of Lies. Be cautious. If you are happy with their deal then must appreciate them, in my case I got worst experience of my life. Be cautious of their unfair means, all team members are experienced in cheating by 5K a case but buyer is innocent, that makes the difference. Worst as compare to other car dealers in NYC. More

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I never in my lives will be a car in This dealer people very good unreasonable with customer. Never referred my friend to this dealer very good unreasonable with customer. Never referred my friend to this dealer More

by romil Verified Customer Verified Customer

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Customer service is horrible. I will not recommend this place to purchase a vehicle to anyone. Also photos online are completely different than what you see in person place to purchase a vehicle to anyone. Also photos online are completely different than what you see in person More

by Alejandronatalie5 Verified Customer Verified Customer

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I was sold a black 2011 hyundai car with a bad steering colume. I brought in to fix. Was told it was. Then after 30 days the noise came back. Steering wheel was jerky and told by the bald young fellow who colume. I brought in to fix. Was told it was. Then after 30 days the noise came back. Steering wheel was jerky and told by the bald young fellow who runs place that i went oast my warrenty and nothing they could do TERRIBLE. VICTORY AUTO IS LIKE EVERY OTHER SIDE ROAD CAR DEALER. TERRIBLE I WILL NEVER RETURN AND I SPREAD THE WORD YOU GUYS ARE BAD PEOPLE More

by Arroyo1967 Verified Customer Verified Customer

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For a young man Ruben has been very Amazing and knowledgeable I’ve never been so taken care of like this before. I recommend this place knowledgeable I’ve never been so taken care of like this before. I recommend this place More

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Staff is very professional and intent on making sure you get the vehicle you love, as well as the best rate loan possible. Before seeing any vehicle-selling establishments, I suggest you make your 1st trip get the vehicle you love, as well as the best rate loan possible. Before seeing any vehicle-selling establishments, I suggest you make your 1st trip here. More

by margarita.vargas1 Verified Customer Verified Customer

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