Stefan Gephart

I knew what I wanted and called when I found the appropriate vehicle at this dealership. I was quoted incorrect tax at first, which was not initially the sales person's fault as my PO Box and physi appropriate vehicle at this dealership. I was quoted incorrect tax at first, which was not initially the sales person's fault as my PO Box and physical address are in different towns with different towns. However, once that was rectified I thought we were good to go. At the time I sat down with the finance person, it was apparent that the final paperwork provided to my bank still had the incorrect tax, which negatively impacted my loan and required me to pay more out of pocket. Neither the finance department nor the sales person were interested in rectifying, both blamed it on the other. I understand the tax rate is the tax rate, however, they are the ones that got it incorrect on the finalized paperwork. I was told the finance manager was "not in the building" and would call me to rectify the situation. No one has called. I was also trading in a vehicle. It was a 2005, which is clearly older, but did have very low miles for its age. I was very up front with the known issues of the vehicle. When test driving the new vehicle, I mentioned those issues to the sales person to be sure he passed them on to the service department for rectification prior to a new buyer looking at the vehicle. He told me that finding problems was "their job," and he didn't want to pass on any issues. I thought this was horribly unethical and I was trying to make the service department's job easier by pointing out issues. Then, when I was signing my paperwork, the sales person said, "hey, your 4-wheel drive doesn't even work." I used my 4-wheel drive daily as I live 2 miles up a dirt road and it works just fine. Plus, I still had all the keys in my pocket and no one had even looked at the vehicle. While I ultimately purchased the vehicle I wanted, the whole transaction felt incredibly sleazy. Even the automated text to rate their service was a bad link that simply said, "Thanks for your positive review" which I definitely didn't leave. I would not recommend doing business with this dealership. More

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Stefan and Josh took great care of me! 6/5 stars! I would recommend anyone looking for a car to go there and ask for them! Stefan was nice enough to introduce me to most of the employees w 6/5 stars! I would recommend anyone looking for a car to go there and ask for them! Stefan was nice enough to introduce me to most of the employees working and I felt like I was friends with everyone, David from the finance department is an awesome guy as well! More

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