Steffon Young | Page 5

Had a great experience working with Falcone! Great sales experience- pricing was fair and straight forward. Purchasing was a breeze. Great sales experience- pricing was fair and straight forward. Purchasing was a breeze. More

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The patience and congeniality of Steffon Young and Betsy Taylor further enhanced our favorable impression of Falcone dating back to 2018. We needed their guidance through the array of features on these cont Taylor further enhanced our favorable impression of Falcone dating back to 2018. We needed their guidance through the array of features on these contemporary cars. And the price is right, the quality first rate. More

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Falcone (and Steffon with the Subaru side) helped me reserve the exact Subaru trim I was looking for. Steffon was able to read his incoming inventory list with complete accuracy compared to the Honda de reserve the exact Subaru trim I was looking for. Steffon was able to read his incoming inventory list with complete accuracy compared to the Honda dealership I went to first, when I considered a Honda. Steffon kept in contact until my vehicle arrived. He taught me every button on my car, helped me set up my phone to connect, and how to setup all 3 dashboard display preferences. Falcone Automotive also offers a follow up appointment with Betsy as in-person or Zoom to re-teach how my new vehicle works because a customer can't possibly retain all of it at once. They leave a pen and notepad in the glove box to write down questions. I read reviews about the Subaru motion headlights leave a shadow between the lights. They told me to keep my fog lights on to fill in that shadow. It's a 100% solution and the motion headlights are awesome for turns. I can see so much better than my Kia's headlights! My sister traded her Subaru after years in partly because of the motion headlights. Had I bought at Falcone before that, I could have taught her. I've owned 5 cars before this and I have never had a dealership teach me how to use my car. My sister now owns an Acura for 6 months and just now learned she has automatic highbeams. I bet she doesn't know how to turn the automatic option off like I do. I didn't intend to buy near downtown because other Subaru dealerships are more convenient. I'm glad I did though. Falcone Automotive has other dealership customers come to them to teach them how to use their vehicle if that says anything. I could have bought a car online or even from a machine, but Falcone reinforces the advantage of a human experience. I have not used their service department yet. I can only say their service department waiting room is not bursting at the seam like every time I go to Kia for my other car. Actually, they had zero customers waiting on both visits. I hope this means that my Subaru will be more reliable than is my Kia. More

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When looking at Subaru's and/or Volkswagen's, no other dealership compares. Falcone has always been fair, honest, and makes a good deal. This is the 3rd car we have bought from Falcone. Steffon was wonder dealership compares. Falcone has always been fair, honest, and makes a good deal. This is the 3rd car we have bought from Falcone. Steffon was wonderful to work with! More

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The team at Falcone did an amazing job at explaining to a first-time Subaru buyer the differences in models and trim levels. I never felt pressured to make a decision the day of and they were always availabl first-time Subaru buyer the differences in models and trim levels. I never felt pressured to make a decision the day of and they were always available to answer my questions at the store or via email and phone call. Really appreciate the atmosphere at Falcone and will be returning for service appointments with my new Subaru. Highly recommend! More

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I always appreciate how the sales staff will turn their computers around and let you see the actual sales numbers on the screen for the vehicle your buying, selling or trading. computers around and let you see the actual sales numbers on the screen for the vehicle your buying, selling or trading. More

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Every single member of the team was willing to help and answer my questions. The cohesiveness of this shop is unreal. I can’t say enough great things. answer my questions. The cohesiveness of this shop is unreal. I can’t say enough great things. More

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Everyone at Falcone has been absolutely amazing to work with. I never felt pressured or like I was being taken advantage of, and they always took time to transparently answer my many questions with. I never felt pressured or like I was being taken advantage of, and they always took time to transparently answer my many questions More

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This dealership is wonderful too work with. From the time I walked to purchase the car to the time I actually picked the car up. I walked in knowing exactly what I wanted. STEPHON ordered my ca From the time I walked to purchase the car to the time I actually picked the car up. I walked in knowing exactly what I wanted. STEPHON ordered my car. Kept me informed as to the delivery. Went thru everything with me on the new car. More

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Falcone staff is awesome! Start to finish. Purchase was smooth with no hidden surprises. Betsy did an awesome job with going over my car again after the original delivery. Start to finish. Purchase was smooth with no hidden surprises. Betsy did an awesome job with going over my car again after the original delivery. Class act and a class organization! More

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