Stepanie Nix
Stepanie Nix at Lexus of Manchester

Stepanie Nix | Page 2

Sales Consultant

Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

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18 Reviews

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18 Reviews

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18 Reviews of Stepanie Nix

September 29, 2023

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Employee Rating

The sales person Stephanie Nix was extremely responsive and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which wa More

by Dianajgray444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lemieux, Jordan Towers

Oct 03, 2023

Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled to hear that Stephanie provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 15, 2023

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Employee Rating

Great friendly staff all around from sales to service. Comfortable waiting area with fun snacks. More

by kenneally6698
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laurie Beauchemin, Joshua Lemieux , Barry Chase, Sean Nicholson

Sep 19, 2023

Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 19, 2023

kenneally6698 responded

Since my review, my new vehicle has been in service at the dealership since Friday, 9/15 at 3:00pm. I went in for the inspection sticker however the BSM warning came on the previous day. Without having an appointment, they took my vehicle in which was awesome. I waited for 2 hours and was given a loaner which I still have...4 days later. I did not receive a phone call on Saturday, Monday or Tuesday so I call Sean Messenger and left a voice mail message at 10:00am. I haven't received a return call and have since called Kellie, the service manager around 4:45 PM. I'm waiting for a return call. I am very dissapointed with the after-service. Regards, Doris Kenneally

July 30, 2023

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Employee Rating

Professional and friendly dealership. I would definitely recommend. Made my car buying experience very positive More

by jvig0115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2023

Lexus of Manchester responded

We're glad you had such a wonderful car-buying experience with us!

July 02, 2023

Dealership Rating
Employee Rating

Stephanie is absolutely wonderful. She’s very helpful, she took the time to explain every single questions that we had. I highly recommended this business, especially to see Stephani More

by Vivian
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Garden

Jul 04, 2023

Lexus of Manchester responded

Thank you for your kind words for Stephanie, we appreciate it!

May 27, 2023

Dealership Rating
Employee Rating

False advertising on autos and prices that were not real and not available! Ploy to get customers to waste time contacting them, so they could try to bait and switch.. It has happened multiple times to me More

by marbobcann2
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Haris Ahmetovic , James Hennessey

Jun 08, 2023

Lexus of Manchester responded

We apologize for any inconvenience you may have experienced during your search for a vehicle with us. We take false advertising allegations seriously and we are sorry if our pricing caused confusion. We want to assure you that our pricing is accurate and reflects the current market value of our vehicles. However, we do recognize that communication errors can happen, and we would like to investigate the matter further to better understand where the misunderstanding may have occurred. At Ira Lexus of Manchester, we are committed to providing our customers with transparent and honest service. We value your business and would like to make things right. Please reach out to us, and we would be happy to rectify the situation and work towards a resolution. Thank you for bringing this to our attention and we hope to have the opportunity to serve you in the future. Best regards, Nigel Long General Manager

May 05, 2023

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Employee Rating

Stephanie Nix was so wonderful to deal with and made my car buying experience great! I absolutely recommend her. More

by melissaperetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2023

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2023

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Employee Rating

I had the pleasure of working with Stephanie Nix. She is absolutely amazing and will go out of her way to get you the car that you want and the best deal for you. I highly recommend coming to IRA Lex More

by Matt.t.moreau621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nigel Long

May 02, 2023

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2023

Dealership Rating
Employee Rating

Ira Lexus of Manchester is by far the best Lexus dealership I have worked with. They have a exceptional team that will go above and beyond to help their customers. Thank you Nigel Long, Stephanie N More

by Behnaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Topic , Geoffrey Garden, Moe Khenifar, Nigel Long

Apr 07, 2023

Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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