Stephanie Digrigoli | Page 14
Service Manager
Mariano Rivera Honda
1435 NY-112
Port Jefferson Station, NY 11776
412 Reviews
Write a Review412 Reviews of Stephanie Digrigoli
October 10, 2023
Professional service area. Excellent work. Staff (Stephanie) was professional, intelligent and informative. Work was done timely and exactly as requested. Excellent work. Staff (Stephanie) was professional, intelligent and informative. Work was done timely and exactly as requested. More
October 09, 2023
Excellent salesperson Brendan Tucker Did everything possible to make us happy with our decision. Great customer service too. All questions and concerns answered quickly and professionally. Just hav possible to make us happy with our decision. Great customer service too. All questions and concerns answered quickly and professionally. Just have the car for a week love it! More
Other Employees Tagged: Raymond Brown, Nicholas Malena , Kevin Giron, Brendan Tucker
October 05, 2023
When I called I included in the appointment information besides the car saying it needed service for A16, I needed the inspection done. When I left the car at service, I told Jamie, the valet, the car need besides the car saying it needed service for A16, I needed the inspection done. When I left the car at service, I told Jamie, the valet, the car needed inspection along with service, when I came into the service department I told Eddie I needed an inspection. Then, I was told I needed the rear differential fluid changed which seemed wrong as the car has less than 15,000 miles. But I trusted that it was necessary and paid the ridiculously high price of 485.91$ when I thought I was coming in for an oil change and inspection. When I picked up my car, there was grease all over the hood despite my asking for it to be washed. It was cleaned after I had to go back inside and tell the people in the department. After getting home, I checked the inspection sticker because while driving I saw it was the same color as before and I thought that was odd. It said 2023 and it should have been 2024. I called Eddie and I was informed that the inspection was never done. Worse, Eddie said we never discussed an inspection! It’s bad enough the job wasn’t done, but to have it put on me is really infuriating. Even if Eddie dropped the ball and forgot we “discussed “ doing an inspection, that’s what I made an appointment for and also told the valet. After getting home and researching rear differential fluid I found that it is not necessary to change until 30-50,000 miles. So in addition to having to waste another hour and a half of my time, gas, etc. to come back for an inspection that should have been done, I now feel completely ripped off and taken advantage of by your dealership for a service that was not necessary. A real strike out, Mariano Rivera Honda. Will not be using or recommending this dealership ever again. What a disappointment! More
Other Employees Tagged: Christie Alejandro, Tina Arnold
October 04, 2023
Service is perfect. Showroom is beautiful. Bought the crv here. Very nice dealership. Thank you Showroom is beautiful. Bought the crv here. Very nice dealership. Thank you More
Other Employees Tagged: Nicholas Malena , Frank Rossano
October 03, 2023
Excellent customer service by this dealership. Very detailed and spent the time to answer all our quesitons. Very detailed and spent the time to answer all our quesitons. More
Other Employees Tagged: Johnny Lee
October 03, 2023
Christie was very professional and knowledgeable. She helped me understand the extended warranty wasn't what I was told it was. She was terrific. She helped me understand the extended warranty wasn't what I was told it was. She was terrific. More
Other Employees Tagged: Christie Alejandro, Tina Arnold, Jorge Rosas
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