Stephanie Digrigoli | Page 26

Stefanie explained the delay and kept me informed throughout the repair. Stephanie also helped me with obtaining a loaner vehicle. throughout the repair. Stephanie also helped me with obtaining a loaner vehicle. More

by edr2 Verified Customer Verified Customer

Print

Beautiful, new, and clean dealership. The drive-in for the service area is great especially when it is one of those bad weather days. Stephanie and Christie were both great polite, courte The drive-in for the service area is great especially when it is one of those bad weather days. Stephanie and Christie were both great polite, courteous, professional, and paid attention to detail. After the service, my truck got washed, which was a surprise. At the dealership where I purchased the truck, the salesman told me the truck would be washed, but he didn't have it washed. There was a privacy cover for the rear cargo area on the test drive. Wasn't there when I picked the truck up and when questioned about the cover, he stated "If it is not in there now there was none". I am really happy with the Mariano Rivera Honda, they did the small things that the dealership that I bought the truck from didn't. I would have given five stars and rated everything Very Good, but I brought the truck in for a recall on Saturday, and when I left there was a rattle under the dashboard. It was a rattle I could not live with. They were closed Sunday and brought the truck back Monday. I was in and out in 15 mins. with the rattle gone. I guess you could say I am really critical of the small inconvenience. Compared to the other dealer, Mariano Rivera Honda and the staff are definitely five stars. I feel the recall was rushed (it took all day) and if that extra time was taken I wouldn't have had to bring the truck back. No harm no foul. I will not go back to the dealership I bought the truck from, Mariano Rivera Honda is now my new dealership. More

by CFD539 Verified Customer Verified Customer

Print

Overall was a great experience going in dropping off my car discussing everything that needed to be done with my car pricing getting into my loaner. She went above and beyond to give me the car I wanted. I car discussing everything that needed to be done with my car pricing getting into my loaner. She went above and beyond to give me the car I wanted. I was told roughly my estimate was $1,430 when I arrived to pick up the car it was 2350 I was a little upset but it is what it is I did approve an additional buyer to be installed so I know it would be a little bit more than the original 1430 I was supposed to receive some discounts. They were only able to Discount me a hundred bucks. I ended up paying almost $800 more than what I bought was estimated. Other than that my overall experience is great great atmosphere great people. One thing I was not happy about was my power steering fluid was past the low level marking. Other than that my experience is great I wish they would have seen that. More

by rick91145 Verified Customer Verified Customer

Print

My New Honda Ridgeline needed a part ordered. Stephanie handled the part order. She then called me as soon as the part came and scheduled a service date. Stephanie was professional and handled my Stephanie handled the part order. She then called me as soon as the part came and scheduled a service date. Stephanie was professional and handled my service making me a happy customer. I look forward to scheduling my first oil change and any future service with Stephanie. Mariano Rivera Honda should be proud to have a dedicated service person like Stephanie to handle their customers service needs. More

by ocardinuto Verified Customer Verified Customer

Print

Mariano Rivera Honda provides an excellent service department. Staff is polite and the waiting area is clean and comfortable.. department. Staff is polite and the waiting area is clean and comfortable.. More

by MARIAARA Verified Customer Verified Customer

Print

clean polite and professional not happy with the 15 word minimum seems demanding and a turn OFF 15 word minimum seems demanding and a turn OFF More

by joed9990 Verified Customer Verified Customer

Print

Very courteous and helpful people. Whenever I go, they go out of their way to say good morning Whenever I go, they go out of their way to say good morning More

by hwiese56 Verified Customer Verified Customer

Print

This dealership is the best, use to go to Apple Honda and all they would do is scam you.. This is a great new location! Friendly and honest staff. Will be going back all they would do is scam you.. This is a great new location! Friendly and honest staff. Will be going back More

by jasonruoff Verified Customer Verified Customer

Print

Excellence great customer service , attentiveness kindness , professionalism , clean , knowledgeable roomie , bright , smart , right , huge , sweet kindness , professionalism , clean , knowledgeable roomie , bright , smart , right , huge , sweet More

by sblondie Verified Customer Verified Customer

Print

Thanks so much for the excellent service. Our car was promised at a certain time and it was. Also my car was returned very clean! Our car was promised at a certain time and it was. Also my car was returned very clean! More

by shark2251 Verified Customer Verified Customer

Print