Stephanie Foreman

The service was wonderful; I explained that I was in a hurry and they were able to accommidate me. hurry and they were able to accommidate me. More

by maripere3118 Verified Customer Verified Customer

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Found Mark (who claims to be an asociate pastor) to be dishonest in dealings. Made a deal with him and he pulled a bait and switch after the fact. dishonest in dealings. Made a deal with him and he pulled a bait and switch after the fact. More

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1-Thankyou - Norm Reeves Mazda , Irving , Texas - great service experience - had Excellent service by service advisor "Bryan Guidry" who was Fantastic and very knowledgable and honest and gave good advice service experience - had Excellent service by service advisor "Bryan Guidry" who was Fantastic and very knowledgable and honest and gave good advice re all services required ; 2- Thankyou also to Norm Reeves Mazda for the free Mazda loaner car while the Mazda CX9 was serviced - that is a "luxury car dealership experience" to get a free loaner and it is very appreciated ! Thankyou ! More

by cherianab Verified Customer Verified Customer

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My experience was easy with friendly and knowledgeable people. I would refer other people to Norm Reeves dealership. Both service and body shop are great also. people. I would refer other people to Norm Reeves dealership. Both service and body shop are great also. More

by RCONKLE1976 Verified Customer Verified Customer

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Angela takes exceptionally good care of me every time I come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional tea come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional team in making sure my car runs smoothly and I am happy! More

by Mazda2004 Verified Customer Verified Customer

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After writing an honest review of my experience with the dealership, I was asked to call the GM, and then the Sales Manager who asked me to bring my vehicle in to look at. I did as requested and was told t dealership, I was asked to call the GM, and then the Sales Manager who asked me to bring my vehicle in to look at. I did as requested and was told the same thing as before the car was sold as is or I could spent 1k to repair a sunroof screen, that did not work when I purchased the vehicle on 3/18. The SM did not speak with me, someone else did. They did not offer me gas or anything after having me waste my time and resources. Definitely Disappointed in DeSoto. More

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Stephanie Foreman was fantastic in helping me get into my new lease of a beautiful blue 2025 CX30. She really went above and beyond and worked with me with my special circumstances. Rodney King ushered me new lease of a beautiful blue 2025 CX30. She really went above and beyond and worked with me with my special circumstances. Rodney King ushered me through the financing process with kindness and efficiency. I couldn’t be more pleased. More

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The deal could have been better, if the original sales agent or someone had checked the screen for sunroof. I discovered it did not work a few days after purchasing the vehicle, and was told it was nothi agent or someone had checked the screen for sunroof. I discovered it did not work a few days after purchasing the vehicle, and was told it was nothing I could do. I wish I had been offered to bring it in to be checked out. That is big investment and I that was the least they could do. I do realize that it was an as is deal, however that would have been nice. I only had it 3 days and never tried to close/use it before the then. More

by TRACI.SANDERS Verified Customer Verified Customer

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Excelente, prestan un buen servicio, el personal es muy atento y cordial. Lo bueno es que cuentan con el Señor Salvador Torres que habla en español y su trabajo es muy eficiente! atento y cordial. Lo bueno es que cuentan con el Señor Salvador Torres que habla en español y su trabajo es muy eficiente! More

by luismarquezg25 Verified Customer Verified Customer

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